Montcalm Piccadilly Townhouse, London West End

5.0 star property

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Club Room
Gym
Interior entrance
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Room service

Explore the area

View map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Deluxe Single Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Single Bed

Club Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 2 Single Beds

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite (Four Poster)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Single Room

  • Sleeps 1

Premier Double Room

  • Sleeps 2

Premier Twin Room

  • Sleeps 2

Club Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Four Poster Suite

  • Sleeps 2

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

Club Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Club Twin Room

  • Sleeps 2

Basic Double Room

  • Sleeps 2

Deluxe Room

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

With a stay at Montcalm Piccadilly Townhouse, London West End, you'll be centrally located in London, within a 5-minute walk of Leicester Square and Piccadilly Circus. .This luxury hotel is 0.4 mi (0.7 km) from Trafalgar Square and 0.6 mi (1 km) from The British Museum.

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Leicester Square - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Piccadilly - 4 min walk - 0.4 km
  • Trafalgar Square - 8 min walk - 0.7 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Sakurado - ‬1 min walk
  • ‪De Hems - ‬1 min walk
  • ‪Viet Food - ‬1 min walk
  • ‪Pho & Bun - ‬1 min walk
  • ‪Century Club - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

Luxury hotel with a fitness center and a 24-hour front desk
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and safes. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 67 guestrooms, featuring heated floors and plasma televisions. 20-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at GAIL's Bakery or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
GAIL's Bakery - Onsite café.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how this boutique hotel was so centrally located to so many sites we wanted to visit in London. The service was impeccable. However, our room on the 2nd floor did not have a working HVAC, so our room was rather stifling. We were provided an oscillating fan for our second night, but it did not help with the humidity. Thus, four out of five stars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a little small. Area was nice and walkable. Staff were great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia Elizabeth

Stayed 3 nights in Sep 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had no issues with the property a little older but clean and friendly - close to facilities and transport very convenient location
Stayed 4 nights in Sep 2025

10/10 Excellent

PAUL

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, central oasis

Friendly and welcoming front desk staff, clean and comfortable room with a nespresso machine and mini bar, hot shower with good water pressure and a comfortable bed. Quiet even though located in the West End. Great location for theater-goers and walking distance to many of London's top sights.
Stayed 1 night in Sep 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but location was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

amy, Ambler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to China Town. A lot of dining options right around the corner. I really like the convenience of this location. The room is a bit small but that is the trade off for this location, and it is enough for me as one person. The staff are very friendly. I dropped my luggage in the early morning with front desk then went to the office directly. When I returned in the evening, they got my room set up, and luggage was in the room waiting for me. Very good service. I will stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jameson

Central
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location of a Gem

I loved the locale of this hotel. There were many shops, theaters and multiple restaurants to choose different cuisines. The Montcalm Piccadilly Townhouse was within walking distance of Chinatown, Leicester Square and Trafalgar Square. The staff at the hotel were extremely helpful and friendly. I would definitely stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Sally

Liked: Room comfort
Disliked: Property conditions & facilities
Just ok- it’s old and not very clean but bed was comfortable and not noisy. Wouldn’t pay more than £200 per night. It’s a functional room and not luxury . 3 stars at best
Stayed 1 night in Sep 2025

8/10 Good

Julecska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a super lively and convenient area, next to chinatown. Room is spacious and nice. Staff is friendly and helpful. They search restaurants for my husband where to eat Sunday roast, we got a small tour of the room when we arrived 👍. We got slippers and also bathrobes 🙌 The water, fruit, coffee, tea are for free. Room has a minibar to buy of course. The only downside was that the room we got was not that quiet at night so I had a lil trouble with sleeping but they fixed it by providing me a relaxation spray that was helpful and in compensation we-also got the things we used from the minibar for free 🙌👍👏. I definitely recommend this hotel. I personally like to experience different location and hotels if iI travel to the same city again, in this case I”ll definitely repeat this hotel. Thank you for a pleasant stay.
Stayed 4 nights in Sep 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well laid out. Loved the wine and fruit provided
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist on the front desk was fantastic. The room was lovely really couldn’t fault this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, wonderful service, clean spacious room, lovely bathroom, everything is so lovely. Definitely stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay and I was very impressed. Perfect and central location, staff were extremely friendly on arrival and was even given an upgrade. Clean room with good facilities. A pleasant and enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The staff were amazing. They were very friendly and accommodating.i love that they offered complimentary bottle of wine in the room and also glass of prosecco on arrival, with chocolate brownies! Was lovely touch! The bed very comfortable and location was brilliant. Wil definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London stay.

Hotel is extremely central to all the major London attractions. Our room 311 was very comfortable although very noisy due to a couple of pubs in the street below. Also the cleaners have a room just outside the door and they have to keep going in and out early in the morning.
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jodie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcome

We chose the hotel for its proximity to Theatreland, and the ability to have a suite which slept three. Reception was clean and welcoming with complimentary fruit and a glass of prosecco available, and Kayla and Doina were lovely and very helpful. The porters were also very helpful with our luggage. On checking in we were advised that we had been upgraded. This turned out to be two full size beds instead of one bed and a sofa bed. There was also a bottle of prosecco and a welcome card, all of which were greatly appreciated. The room, and the rest of the hotel, were very clean. Beds were comfortable and there was a coffee machine with pods and fruit in the room. All in all a perfect base from which to see a show and explore London. Thank you to all the staff, we will definitely be back!
Junior Suite
Junior Suite
Stayed 1 night in Aug 2025