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The Eaton Townhouse

3.5 star property

Photo gallery for The Eaton Townhouse

Double Room
Exterior
Property entrance
Coffee and/or coffee maker
Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
3 Gillingham St, London, England, SW1V 1HN
  • Buckingham Palace
    ‪11 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(12 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Beverley Hotel

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
4.2 out of 5, Very good, 732 reviews
The price is AU$184
includes taxes & fees
25 Aug - 26 Aug
The Beverley Hotel

About the area

London

With a stay at The Eaton Townhouse, you'll be centrally located in London, just a 5-minute walk from Victoria Station Travel Information Centre and 13 minutes by foot from Buckingham Palace. .This hotel is 0.7 mi (1.2 km) from Green Park and 1.1 mi (1.7 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 11 min walk - 0.9 km
  • Big Ben - 17 min walk - 1.5 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • London Eye - 6 min drive - 2.7 km

Getting around

  • London (ZEP-Victoria Train Station) - 4 min walk
  • Victoria Underground Station - 4 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • McDonald's
  • ‪The Willow Walk - ‬3 min walk
  • Tozi
  • ‪Mix Espresso Gourmet at Park Plaza - ‬1 min walk
  • ‪Giraffe, Victoria - ‬1 min walk

About this property

The Eaton Townhouse

Hotel in London, near Buckingham Palace
The Eaton Townhouse offers 8 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 8 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include luggage storage and a safe deposit box at the front desk.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [13 Belgrave Road, SW1V 1RB (The Beverley Hotel)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Eaton Townhouse Hotel
The Eaton Townhouse London
The Eaton Townhouse Hotel London

The Eaton Townhouse Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 103 reviews
Rating 8 - Good. 25 out of 103 reviews
Rating 6 - Okay. 12 out of 103 reviews
Rating 4 - Poor. 12 out of 103 reviews
Rating 2 - Terrible. 6 out of 103 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Stayed 1 night in May 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service
I liked the location and how many dining options there are. The staff are helpful and nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent r

On the hottest day of the year I was a little anxious about this booking being a tiny swealtering box room. I was pleasantly surprised with a perfectly adequate size, clean, comfy and with air con! Absolutely spot on, and location great too! Couldn't get TV to work but would have only watched 10mins before I fell asleep so no big deal, but would be good to get sorted
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Dima

I loved the place as it is what I need. The only problem that the reception is not in the facility but the staff are amazing, cooperative, and very responsive. The surrounding area is very viable. I recommend it
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Looks good & great location, but would not return

Unless you read the guest reviews it’s not obvious you have to check in at the sister hotel which is a 5 minute walk away. Once booked you get a messages the day before to inform you, late at night this was an unwelcome addition to my day. When I got to my room it was a basement room which I guess is ok, but the carpet looked very soiled. The decor was clean and contemporary but I guess the refurb did not include the carpet so I covered it in the towels provided. The room was also freezing with the radiator turn off so I had to turn this on and also use the A/C in the room to heat the space. Day 2 and the A/C stopped working, being a remote location from reception its not easy to complain so I used the WhatsApp on the key card and did not get a response. A cold night! Additionally there is no heating in the bathroom and the floor is tiled on concrete so quite a shock in bare feet. The rooms look smart on the website and are well equipped and compact, I just had a very cold experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

LD

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Staff & service
Good value and great location. Carpets were soiled.
Stayed 1 night in Feb 2025

10/10 Excellent

derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from not having a lift to go to the top floor with big luggage, it was just about perfect. Had everything I needed. Staff is very friendly and accommodating to my requests. Price point was very good.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Neal

Stayed 6 nights in Nov 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Property is quite nice, but the staff are awful. I arrived to check in, to find the housekeeper and a guest behind the counter. They couldn’t check me in, obviously- ten minutes later the reception staff came back, she had gone out to buy a sandwich. I asked to speak to the manager about this - I was told he wasn’t in, and would not be on site at all because “he works from home all the time”. I asked to speak to him on the phone - she called him, but he would not speak to me. I was told he’d call me today - unsurprisingly he hasn’t. For the same money, there are many hotels in the area that are properly managed and staffed. Stay in one of those instead.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Alison, Bronxville

Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5 min walk from Victoria Station in London, variable dining options steps from the hotel. You need to get the key from another hotel but again, within a 5-min walk from the property. Upgraded room and had what we needed for an overnight stay.
Stayed 1 night in Sep 2024

10/10 Excellent

M

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We booked Eaton Townhouse but had to pick up key from nearby Beverley hotel. Told us they'd swapped us Beverly which we were happy about. Nice hotel, modernised, clean and comfy.
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Stayed 5 nights in Sep 2024

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and modern with excellent bathroom. Good value if you don’t require standard hotel facilities as this is an annex from it’s sister Beverly Hotel where check in takes place.
Stayed 1 night in Aug 2024

10/10 Excellent

b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in with bag drop off at the sister hotel around the corner where we left our bags for the following day also. Clean and tidy room excellent location for Victoria palace theatre.
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Victoria station. Tiny little room but perfect for a short stay - best option for the money in the city center in my opinion!!
Stayed 2 nights in Jul 2024

8/10 Good

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for just a bed and a shower

Reception is in a building a 5 minute walk away. Area where the hotel is quiet but the walls between the rooms were thin and you could hear noises from other rooms. It is a 3-4 min walk to Victoria Station and about 10 min walk from Buckingham Palace. Lots of little cafes, Sainsbury’s, Nando’s, etc. around the corner. Rooms were clean, functional. It was ideal for us as we left the room early in the morning and returned late at night.
Stayed 3 nights in Jul 2024