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The Eaton Townhouse

3.5 star property

Photo gallery for The Eaton Townhouse

Double Room
Coffee and/or coffee maker
Exterior
Shower, free toiletries, hair dryer, towels
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
3 Gillingham St, London, England, SW1V 1HN
  • Place, Buckingham Palace
    ‪11 min walk‬
  • Place, Big Ben
    ‪17 min walk‬
  • Place, Piccadilly Circus
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(12 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Beverley Hotel
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
4.2 out of 5, Very good, 769 reviews
The price is AU$190
includes taxes & fees
16 Nov - 17 Nov
The Beverley Hotel

About the area

London

With a stay at The Eaton Townhouse, you'll be centrally located in London, just a 5-minute walk from Victoria Station Travel Information Centre and 13 minutes by foot from Buckingham Palace. .This hotel is 1.1 mi (1.7 km) from Big Ben and 1.2 mi (2 km) from Hyde Park.

What's nearby

  • Buckingham Palace - 11 min walk - 0.9 km
  • Big Ben - 17 min walk - 1.5 km
  • Trafalgar Square - 7 min drive - 2.0 km
  • Piccadilly Circus - 7 min drive - 2.0 km
  • London Eye - 9 min drive - 2.7 km

Getting around

  • London (ZEP-Victoria Train Station) - 4 min walk
  • Victoria Underground Station - 4 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Willow Walk (Wetherspoon) - ‬2 min walk
  • ‪Tozi - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Queens Arms - ‬3 min walk

About this property

The Eaton Townhouse

Hotel in London, near Buckingham Palace
The Eaton Townhouse offers 8 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 8 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include luggage storage and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [13 Belgrave Road, SW1V 1RB (The Beverley Hotel)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Eaton Townhouse Hotel
The Eaton Townhouse London
The Eaton Townhouse Hotel London

The Eaton Townhouse Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 109 reviews
Rating 8 - Good. 26 out of 109 reviews
Rating 6 - Okay. 13 out of 109 reviews
Rating 4 - Poor. 12 out of 109 reviews
Rating 2 - Terrible. 7 out of 109 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The listing should make clear that the check-in is a 5 minute walk from the actual hotel. Aircon didn't work, only two thin pillows for two guests, towel fibres seemed to disintegrate when drying.
Stayed 1 night in Aug 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for overnight stays in London, very central location
Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked staying in this hotel and would highly recommend it. It’s about 3 minutes’ walk from Victoria so ideal for this making train connections. Super friendly staff at check in. The room was very well appointed and spotlessly clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs Wendy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was fantastic very clean and comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but very clean, had a comfy bed and shower room so everything I needed. Great location too, very close to Victoria Station.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great little hotel. No front desk though. You have to check in and pick up your key at another hotel a few blocks away. The rooms are very tiny. But we only used it for sleeping anyways. So, we didn't mind. It was very clean, and the bed was comfortable.
Stayed 2 nights in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that check-in is in a different location than the hotel. About a 5 mins. walk from one another. The room was smallish but not cramped. It was clean and had tea and coffee, milk, tea cups and saucers etc. - all the little touches. Bathroom was modern and clean. At night the area was quiet. I walked to Victoria Station to get the train to Gatwick Airport in under 10 mins. The play "Wicked" is playing in a nearby theatre. I also walked to the V&A Museum in about 30 mins even though I took a wrong turn but you go through some great areas with upscale shops, beautiful homes etc.
Stayed 1 night in May 2025

4/10 Poor

MARLA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was fantastic and lots of restaurant’s nearby. That was the only thing that was good about the property. The rugs were dirty to the point. I left my socks on, coffee stains on the wall, register four blocks away, and had to shut the bathroom door so you could get around the bed.
Stayed 2 nights in May 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Very close to the West End theatres & a lot of local shops & restaurants. Also within walking distance of Buckingham Palace & Victoria Station. The room was perfectly sized for me & my friend, & we enjoyed the street view from the window. There were three "hand wash/body wash" containers & one conditioner container in the shower, not sure if one of those was supposed to be shampoo. The walls were a bit thin, so we could hear the people next to us while trying to sleep, which is something to be aware of. Overall, nice, quaint, & clean.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Excellent location

The location was excellent for the Apollo Victoria theatre. In fact it was quicker to go back to our room during the interval than queue for the loo. The room was small and the carpet was a bit tired. Check in is in a different hotel, but it's just a 2 minute walk. Overall, this hotel was top value for money and perfect for one night stay.
Stayed 1 night in May 2025

8/10 Good

Zoe

Stayed 1 night in May 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service
I liked the location and how many dining options there are. The staff are helpful and nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent r

On the hottest day of the year I was a little anxious about this booking being a tiny swealtering box room. I was pleasantly surprised with a perfectly adequate size, clean, comfy and with air con! Absolutely spot on, and location great too! Couldn't get TV to work but would have only watched 10mins before I fell asleep so no big deal, but would be good to get sorted
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Dima

I loved the place as it is what I need. The only problem that the reception is not in the facility but the staff are amazing, cooperative, and very responsive. The surrounding area is very viable. I recommend it
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Looks good & great location, but would not return

Unless you read the guest reviews it’s not obvious you have to check in at the sister hotel which is a 5 minute walk away. Once booked you get a messages the day before to inform you, late at night this was an unwelcome addition to my day. When I got to my room it was a basement room which I guess is ok, but the carpet looked very soiled. The decor was clean and contemporary but I guess the refurb did not include the carpet so I covered it in the towels provided. The room was also freezing with the radiator turn off so I had to turn this on and also use the A/C in the room to heat the space. Day 2 and the A/C stopped working, being a remote location from reception its not easy to complain so I used the WhatsApp on the key card and did not get a response. A cold night! Additionally there is no heating in the bathroom and the floor is tiled on concrete so quite a shock in bare feet. The rooms look smart on the website and are well equipped and compact, I just had a very cold experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

LD

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Staff & service
Good value and great location. Carpets were soiled.
Stayed 1 night in Feb 2025

10/10 Excellent

derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from not having a lift to go to the top floor with big luggage, it was just about perfect. Had everything I needed. Staff is very friendly and accommodating to my requests. Price point was very good.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Neal

Stayed 6 nights in Nov 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Property is quite nice, but the staff are awful. I arrived to check in, to find the housekeeper and a guest behind the counter. They couldn’t check me in, obviously- ten minutes later the reception staff came back, she had gone out to buy a sandwich. I asked to speak to the manager about this - I was told he wasn’t in, and would not be on site at all because “he works from home all the time”. I asked to speak to him on the phone - she called him, but he would not speak to me. I was told he’d call me today - unsurprisingly he hasn’t. For the same money, there are many hotels in the area that are properly managed and staffed. Stay in one of those instead.
Stayed 1 night in Nov 2024