Overall, the hotel was fine. The staff in the VQ Restaurant were great, especially Doina who deserves special mention. The elevators, of which there were only four and were small to begin with were a nightmare for the five days we were at the hotel. At any given time, at least two of them would be malfunctioning. The hotel seems to deal quite a lot with tours and big groups of tourists who have a lot of luggage. At the best of times, four small elevators aren’t enough. Having two or three malfunctioning is unacceptable. Our hotel room was on the seventh floor and the stairway that we had to use was dirty and narrow and steep and dangerous and we should never have had to use it at all. I have heart failure and arthritis and climbing 10 flights of stairs to get to the 7th floor was a legitimate health hazard There were literally times that we felt trapped in our room because we couldn’t be sure that if we left we’d be able to get back. Also, there was a window in our room which would not shut which meant that all night we could hear sounds from the streets coming in to the room, as well as the wind blowing in all night every night. The cleaning staff were nice.