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St. Ermins Hotel, Autograph Collection

Photo gallery for St. Ermins Hotel, Autograph Collection

Exterior
Bar (on property)
Lobby
Meeting facility
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Caxton Street 2, London, England, SW1H 0QW
  • Place, Westminster Abbey
    ‪6 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Lounge

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds, Courtyard View

Family Room, 2 Queen Beds, Courtyard View

Family Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is AU$403
includes taxes & fees
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About the area

London

A stay at St. Ermins Hotel, Autograph Collection places you in the heart of London, within a 10-minute walk of Buckingham Palace and Westminster Abbey. .This luxury hotel is 0.5 mi (0.8 km) from Big Ben and 0.6 mi (0.9 km) from Westminster Bridge.

What's nearby

  • St. James Park - 4 min walk - 0.4 km
  • Westminster Abbey - 6 min walk - 0.5 km
  • Buckingham Palace - 8 min walk - 0.7 km
  • Victoria Station Travel Information Centre - 10 min walk - 0.9 km
  • Big Ben - 10 min walk - 0.9 km

Getting around

  • St. James's Park Underground Station - 1 min walk
  • London Victoria Station - 10 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪The Albert - ‬2 min walk
  • ‪St. Ermin's Tea Lounge - ‬2 min walk
  • ‪Caxton Grill - ‬1 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

St. Ermins Hotel, Autograph Collection

St. Ermins Hotel, Autograph Collection offers 331 air-conditioned accommodations with minibars and safes. 50-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 331 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 50-inch LED televisions with satellite programming provide entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Caxton Grill, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Caxton Grill - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)
  • Limited on-site valet and self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caxton Grill

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1912
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Self parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ermins

Ermins Hotel

Hotel St. Ermins

St. Ermins

St. Ermins Autograph Collection

St. Ermins Autograph Collection London

St. Ermins Hotel

St. Ermins Hotel Autograph Collection

St. Ermins Hotel Autograph Collection London

Jolly St Ermins Hotel

Jolly St Ermins London

St. Ermin's Hotel - Autograph Collection London, England

St. Ermins Hotel, Autograph Collection Hotel

St. Ermins Hotel, Autograph Collection London

St. Ermins Hotel, Autograph Collection Hotel London

St. Ermins Hotel, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 19 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kevin

Disliked: Staff & service
Property damaged by staff, made to feel we were lying about it, and compensation after spending £500+ was a glass of champagne on a future visit. There will be no future visit
Stayed 2 nights in Feb 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very attentive and helpful. The room was really clean and comfortable. The family rooms have two bathrooms which was ideal. The concierge kept our bags for us, even after check out, which was so helpful. Highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Kerisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, housekeepers and all staff were very friendly. Housekeeping was done daily. The amenities were modern and the towels and rags were brand new and spotless. I would highly recommend staying at this hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
Great chocolate in the fridge each day!
Stayed 5 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Friendly and professional staff
Stayed 2 nights in Jan 2026

8/10 Good

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

jennifer

Stayed 6 nights in Dec 2025

10/10 Excellent

Donald

Stayed 2 nights in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Every thing at the hotel was first class
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine MARIE

Stayed 5 nights in Dec 2025

4/10 Poor

Mohammad

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
If you enjoy the hot water, this is not the right place for you. If you like to wash with freezing water or step on freezing bathroom floors or love the efficiency of a non-working AC system, then you have found a gem. That’s all.
Stayed 2 nights in Jan 2026

10/10 Excellent

Meisam

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay; the room was spotless and the service was exceptional.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sara

Stayed 4 nights in Aug 2025

10/10 Excellent

Lawrence

Stayed 6 nights in Dec 2025

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were lovely! Wonderful breakfasts and great location!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jela

Stayed 7 nights in Oct 2025

10/10 Excellent

MAURICE

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean, and the staff were exceptional! The location is in walking distance to so many attractions. This is a must stay!!
Stayed 3 nights in Oct 2025

6/10 Okay

Michel

Liked: Cleanliness, staff & service, amenities
Disappointing bathroom. Looks like my grandparent's…
Stayed 1 night in Nov 2025

10/10 Excellent

MARK, NOTTINGHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, has a very warm personal feel to it plus has great history to discover.
Stayed 1 night in Nov 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately a couple things didn’t work in the room but staff was accommodating and we were well taken care of.
Stayed 6 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Tomos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family room was excellent for our group of four.
Stayed 2 nights in Oct 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were outstanding in providing service, counsel, assistance and guidance. They were responsive to our every question and need. The room was snug, for 3 of us, but the location was great. Staff help with our luggage and our transportation to the airport was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Cristine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying at St Ermin’s. Location is great. Staff is very friendly.
Stayed 3 nights in Sep 2025