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Kensington Gardens Hotel, Sonder by Marriott Bonvoy

3.5 star property

Photo gallery for Kensington Gardens Hotel, Sonder by Marriott Bonvoy

View from property
Lounge
Lounge
1 bedroom, individually furnished, iron/ironing board
Room, 1 Single Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View map
15 Prince of Wales Terrace, London, England, W85PQ
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Natural History Museum
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Queen Bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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Reviews

Kensington Gardens Hotel, Sonder by Marriott Bonvoy Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 104 out of 241 reviews
Rating 8 - Good. 80 out of 241 reviews
Rating 6 - Okay. 31 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 13 out of 241 reviews

Reviews

6/10 Okay

Paul

Disliked: Staff & service, room comfort
Not really a hotel just a basement room, adequate breakfast but needed eggs and ham.
Stayed 2 nights in Jul 2025

8/10 Good

leonard

Travelled with partner
Good breakfast close to train and buses and food friendly staff clean and tidy
Stayed 3 nights in Jul 2025

8/10 Good

Mary Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful area.
Stayed 5 nights in Jun 2025

6/10 Okay

Suzanne

Liked: Cleanliness
Small but cute & tidy room. Mini fridge would be handy. Limited breakfast choice, need a protein option such as boiled eggs or cottage cheese. Towel situation not explained properly.
Stayed 7 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

I was turned away; had paid four nights in advance

Having paid for four nights up front it was very distressing to be turned away from the hotel, as it was getting dark, for not possessing a bank card (in the event of damage - despite offering a deposit ). I had to pay for another hotel - another four nights in advance. Three weeks later I am still awaiting a refund from Hotels.com Their chat people appeared to be very helpful but after three chats I am still awaiting my refund.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was located basement. If I knew subject room is in basement, I would never book it. Deceptive description! Room was so small and dark. It feels like a cheap motel.
Stayed 2 nights in Apr 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fergus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central London

I have stayed at this property three times. It is very convenient to the Albert Hall and Kensington Gardens. It’s very quiet and reasonably priced breakfast is included. Continental type I would recommend it. There is also a lift
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kensington Hotel! Would stay again!

Beautiful hotel wonderfully located! Easy walk to museums, night life, restaurants. Longer walk to the tube, but manageable. AMAZING breakfast buffet! Staff is very helpful when they are onsite. Night number for assistance went unanswered. They are kind in letting people store their luggage, we used that and the staff was amazing! They let me check in a few hours early. Very kind.
Stayed 6 nights in Apr 2025

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable stay and great breakfast

Simple, good quality hotel. Easy check in, comfy beds, very happy with the spacious basement room whivh was just like the pictures. We enjoyed the continental breakfast whivh was all good quality produce
Stayed 1 night in Apr 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good property for the price, especially for the areas it’s in.
Stayed 1 night in Apr 2025

10/10 Excellent

james r

Liked: Amenities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you're attending an event at The Royal Albert Hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and a really lovely room/interior
Stayed 1 night in Mar 2025

8/10 Good

Mike and Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Travelled with partner
Disliked: Amenities
A small cheap hotel located close to what we needed but you get what you pay for. A tiny room, a lift that does not inspire confidence and little support from the few staff that are around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I am from the US so I based my decision to stay here on the pictures and description of the hotel and room, which are described exactly as is in person. My room was so cute and cozy! It was warm with a nice heater and an option to crack open my window, put the ceiling fan on and enjoy the nice chill of London weather! The staff were super friendly and offered help learning the Underground travel system. I strongly recommend a stay at Sonder!
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very pleasant stay, a great location, handy for tube stations and many great places to eat and drink. Walkable if you enjoy romping about London! Right on the door step and the park which is also pretty! Rom had adequate space and facilities for a short stay,
Stayed 3 nights in Feb 2025

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kensington comfort

unable to check in via the app. Received instant reply to email from customer services. Was able to checkin on site easily. Large lockers are available so bags can be dropped before checkin. The room was warm, cosy and plenty of room (we were in a basement with good natural light).most of all we felt safe. Good choice of bars and restaurants within a 2 minute walk. Perfect location for Albert hall and Kensington gardens. Tucked away off the main road in a desirable residential area.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area about 15 min walk from the tube. The room was clean and comfortable. I stayed in a single room and it was perfect for my needs. Staff were helpful when I needed their help. Breakfast had a nice choice of friut, breads & pastries, meat & cheese. I would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Sonder kensington - the most comfortable stay

Stayed 2 nights in Dec 2024

8/10 Good

Maria Paula, Bogota

Liked: Cleanliness
Stayed 9 nights in Nov 2024