This hotel saved me and my trip. Im American and was traveling alone and had my phone stolen in the middle of the night outside. Joseph at the front desk was so helpful and wonderful, he let me use his personal phone to call my family and friends and get my affairs in order, well into the early hours of the morning. I had to wake up early and didn’t have an alarm so he made sure to come knock on my door at the agreed upon time and checked in on me even after my stay. Joseph’s kindness was unexpected and exceptional. He is an amazing man and employee, OYO is lucky to have him. Overall the room was great, the shower was wonderful and the bed was comfy. Private, quiet and lovely, not so walkable for the area if you want more of a downtown, shopping vibe. Again, thank you Joseph, I wish you the best!