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Aparthotel

No.5 Maddox Street

4.5 star property

Photo gallery for No.5 Maddox Street

0-inch LED TV with digital channels, TV, MP3 dock
Premium bedding, in-room safe, individually decorated
Fridge, microwave, oven, stovetop
Breakfast area
In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
5 Maddox Street, Mayfair, London, England, W1S 2QD
  • Place, London Palladium Theatre
    ‪1 min walk‬
  • Place, Oxford Circus
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Executive Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Superior Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (Bartlett)

Premium bedding, in-room safe, individually decorated

Apartment, 3 Bedrooms (Bartlett)

  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Loft)

0-inch LED TV with digital channels, TV, MP3 dock

Apartment, 2 Bedrooms (Loft)

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Exterior
The Resident Soho
London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
4.7 out of 5, Exceptional, 1,000 reviews
The price is AU$449
includes taxes & fees
14 June - 15 June
The Resident Soho

About the area

London

With a stay at No.5 Maddox Street, you'll be centrally located in London, steps from London Palladium Theatre and Oxford Circus. .This luxury aparthotel is 0.8 mi (1.3 km) from Leicester Square and 0.9 mi (1.4 km) from Piccadilly Circus.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • London Palladium Theatre - 1 min walk - 0.2 km
  • Oxford Circus - 2 min walk - 0.2 km
  • Oxford Street - 5 min walk - 0.4 km
  • Piccadilly Circus - 8 min walk - 0.7 km
  • Leicester Square - 11 min walk - 0.9 km

Getting around

  • Oxford Circus Underground Station - 2 min walk
  • Tottenham Court Road Station - 11 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Ergon Deli - ‬1 min walk
  • ‪Dishoom Carnaby - ‬2 min walk
  • ‪Liberty Loft - ‬2 min walk
  • ‪Sketch - ‬2 min walk
  • ‪Shakespeare's Head - ‬3 min walk

About this property

No.5 Maddox Street

No.5 Maddox Street offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Conveniences include safes and desks, as well as phones with free international calls.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: GBP 54 per night

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LED TV with digital channels
  • MP3 dock

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: GBP 500 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 5 floors
  • At least 80% lighting from LEDs
  • Bulk dispensers for toiletries
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Georgian architecture
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property has 5 floors. Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 54 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: GBP 500 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 54 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides smart phones with unlimited 3G internet and calls to selected countries included.
Property Registration Number No Registration ID

We should mention

This property does not have elevators

Property is also known as

Maddox No.5

Maddox Street No.5

No.5 Maddox

No.5 Maddox Street

No.5 Maddox Street Apartment

No.5 Maddox Street Apartment London

No.5 Maddox Street London

No.5 Street

Street No.5

No.5 Maddox Street London

No.5 Maddox Street Aparthotel

No.5 Maddox Street Aparthotel London

No.5 Maddox Street Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 232 out of 355 reviews
Rating 8 - Good. 92 out of 355 reviews
Rating 6 - Okay. 18 out of 355 reviews
Rating 4 - Poor. 7 out of 355 reviews
Rating 2 - Terrible. 6 out of 355 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, amenities
Staff lovely, room was a bit tired
Stayed 1 night in Feb 2026

8/10 Good

Nic

Stayed 1 night in Jan 2026

10/10 Excellent

JEONGYOON

Stayed 1 night in Jan 2026

10/10 Excellent

Brendan

Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine, Chorley, Lichfield

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable good facilities comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

sean

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
The apartment was great and very spacious and the staff where very friendly. Would definitely recommend if you are looking for a centrally located stay in London. My only recommendation would be that they replace the windows and give the place a little TLC as it is looking a little tired.
Stayed 1 night in Jan 2026

10/10 Excellent

Faye

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a quick stop over - the location is great, and it is a clean and well equipment apartment. Good size as well for London. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Nick

Liked: Cleanliness, amenities
great rooms, great service
Stayed 2 nights in Dec 2025

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Javier, Fulshear

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very attentive and courteous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Dec 2025

8/10 Good

Elena, High Wycombe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were phenomenal, the apartment was comfortable, clean and the location was perfect. Their toiletries are amazing. Only thing I’d say is that sofa, while very comfy, needs some love, and the windows could do with being replaced. Also, no lift. In saying that, we had a great stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Juliana

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

kerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was serviced very well every couple of days, with new towels supplied. This would probably have been every day of we had been out of the apartment more in the mornings.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sayema

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very helpful. Would definitely come back to stay again. Room was spacious and clean as well. The only issue we had was with the microwave and the heating but we were offered a discount the next time we book :)
Stayed 1 night in Oct 2025

2/10 Terrible

Virginie

Business traveller
Disliked: Cleanliness, room comfort
Beware when you book this hotel as nothing is like what’s advertised. I’m a platinum member and I have never seen any place rated 4.5* with such little or low services. They claim to have a gym onsite which isn’t true (no gym/ no spa in house it’s a third party called third space) No elevator Very poor standards of property No communication skills and low customer service I highly disrecommend it
Stayed 1 night in Oct 2025

2/10 Terrible

Virginie

Business traveller
Disliked: Cleanliness, room comfort
We had a very bad adventure at Maddox. Despite the perfectly located address, we didn’t stay more than an hour. There is no elevator and steep staircase when I just received form a three month cast for a broken foot. There was no indication online that this was a full step only access. 2/ they say there is a gym with sauna which I so much looked forward to after a 7h journey but in fact there is NO gym onsite just a partnership unlike their ad states it online. 3/ last but not least the shower was molded and dirty (hairs and dark spots), the kitchen had grease marks on counter. 4/ when we tried to complain there was … no concierge and they claim they are a 4.5* it’s a scam for frequent travelers who like us traveler for business this is a real scam extremely disappointing with no customer service
Stayed 3 nights in Oct 2025

8/10 Good

Erin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice - clean, well appointed and perfect location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The ron esa clean, the services are good
Stayed 2 nights in Oct 2025

10/10 Excellent

Aessa

Travelled with family
Liked: Cleanliness, room comfort
Amazing location, spacious area and very tidy. Great amenities provided
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, room comfort

Spectacular.

Phenomenal location, exceptionally large unit for London, impeccably clean. I already booked my next stay there when I return to London.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Stayed 1 night in Sep 2025