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Mercure London Paddington

4.0 star property

Photo gallery for Mercure London Paddington

Breakfast, lunch, dinner served; American cuisine
Exterior
Bar (on property)
Executive Room, 1 King Bed with Sofa bed
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
144 Praed Street, Paddington, London, England, W2 1HU
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪13 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

7.2 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.6 out of 10
Good
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.0 out of 10
Good
(47 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 1,149 reviews
The price is AU$367
includes taxes & fees
17 Aug - 18 Aug
Hilton London Paddington

About the area

London

A stay at Mercure London Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This eco-certified hotel is 0.9 mi (1.4 km) from Marble Arch and 1.4 mi (2.2 km) from Oxford Street.

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 13 min walk - 1.2 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Lawn - ‬3 min walk
  • ‪Hilton London Paddington Dining & Drinks - ‬2 min walk
  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Angus Steakhouse - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk

About this property

Mercure London Paddington

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Mercure London Paddington offers 86 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 86 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a reception hall.
Stop by Frankie & Benny's for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in London? This hotel has 560 square feet (52 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Frankie & Benny's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 13.50 for adults and GBP 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Frankie & Benny's

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 560 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift (120 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 9.95 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Paddington Mercure
Mercure Hotel London Paddington
Mercure London Paddington
Mercure London Paddington Hotel England
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Mercure London Paddington London
Mercure London Paddington Hotel London

Mercure London Paddington Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 233 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 216 out of 1002 reviews
Rating 4 - Poor. 132 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff team, great service. Location excellent, easy transport options nearby.
Stayed 1 night in Apr 2025

6/10 Okay

Valerie, Oroville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a two single bed room. Extremely small. Clean and quiet. Staff very nice. Very convenient for public transport. Good breakfast choices.
Stayed 3 nights in May 2025

6/10 Okay

SUJEONG

Stayed 4 nights in Apr 2025

4/10 Poor

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was different to picture shown on booking. Very small room , no space to move. Bathroom was tiny , could not dry yourself without hitting walls. No mirror in room , no usb ports. Key stopped working on 3 occasions.
Stayed 4 nights in May 2025

8/10 Good

Chris

Stayed 2 nights in May 2025

8/10 Good

Heath

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Lucy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to the Paddington station and LH

I have stayed at the hotel few times, the staff is very friendly. The hotel is quiet, reasonably priced for the location, and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Della

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Staff at the reception and concierge were very helpful. One of my best stay in London,
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Enjoyed the refurbish hotel
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Misleading and bad

Very small room - tiny in fact. Shower was very small. It claims that the rooms are soundproof but this is definitely not true - it is misleading and whould be taken off the site.
Stayed 1 night in Apr 2025

6/10 Okay

Hsiao lan

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Mathew

Stayed 1 night in Mar 2025

4/10 Poor

Ben

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Fully Booked - Yet Booked

Arrived at hotel at 9pm. After about 10mins waiting for them to tap away at the computer they informed me that the hotel is full and I would need to go to another sister hotel. I cannot believe hotels are still allowed to over book!! They informed me that due to the inconvenience that everything in my room would be complementary. Well when I did arrive into the shoe box the fridge that said complementary on it anyway had one can of come one diet and two cartons of water!!! Never again with this chain. 2nd time this has happened in 1 month
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Stayed 1 night in Feb 2025

8/10 Good

Ian

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Lauren, Brighton

Stayed 1 night in Feb 2025

6/10 Okay

Mark

Business traveller
Disliked: Property conditions & facilities, room comfort

Ok for a cheap stay, but nothing more

Ok hotel, our room was extremely loud, banging doors, unground rattling the room and very small
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa R

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. I can’t tell you how helpful they were. My elderly parents required extra attention and help, and the staff, particularly Olita, made them as comfortable as possible during our family’s stay. I would stay here again.., you can’t beat the location!
Stayed 4 nights in Jan 2025

6/10 Okay

stephen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Great location but very noisy

Great location . Tiny room Very noisy .
Stayed 1 night in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paddington stay small room

Small room but really close to Paddington which is what we needed. Sink was pressed against arm whilst using toilet and room really small Staff worked well as a team and were all really helpful
Stayed 1 night in Jan 2025

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick stay on the journey home so wanted to be near Paddington station and it's just next door. Rooms are small but comfortable. Only issue we had was the smoke alarm going off 4x Inc at 4am!
Stayed 1 night in Jan 2025