6/10 Okay
Emma
9 Feb 2025
Liked: Cleanliness, staff & service
Mixed feelings
Booked a superior king for 2 nights but have to admit, I was disappointed in the room we were given. Top floor connecting room, next to the lift and view overlooking the Tower Bridge train station so it was quite noisy. The shower was quite dated and the water lacked any real temperature so kept them short. I booked because everyone raved about the views and given how much time I spent looking for a hotel in London, this one sadly didnt match my expectations.
Having said that, the room itself was spacious and the bed was comfy. Enjoyed the breakfast, lots of variety and the staff were very polite. The hotel was close to tube and The Tower of London so location was good, but be careful cause Leonardo Hotels have a sister hotel just round the corner and the two were confused on arrival to London.
Emma
Stayed 2 nights in Feb 2025