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JW Marriott Grosvenor House London

5.0 star property

Photo gallery for JW Marriott Grosvenor House London

Meeting facility
Breakfast, lunch and dinner served
Meeting facility
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

View map
86-90 Park Lane, London, England, W1K 7TN
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪6 min walk‬
  • Oxford Street
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Serves lunch and dinner

Superior Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking

  • 170 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View | Living room

Executive Suite, 1 King Bed, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Serves lunch and dinner

Superior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Park View

Premium Suite, 1 King Bed, Non Smoking, Park View | Living room

Premium Suite, 1 King Bed, Non Smoking, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental London Park Lane by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (993)
The price is AU$732
for 1 room
includes taxes & fees
25 Aug - 26 Aug
InterContinental London Park Lane by IHG

About the area

London

With a stay at JW Marriott Grosvenor House London, you'll be centrally located in London, just a 3-minute walk from Hyde Park and 7 minutes by foot from Marble Arch. .This luxury hotel is 0.8 mi (1.2 km) from Oxford Street and 0.6 mi (0.9 km) from Piccadilly.

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Marble Arch - 6 min walk - 0.6 km
  • Oxford Street - 10 min walk - 0.9 km
  • Buckingham Palace - 18 min walk - 1.6 km
  • Piccadilly Circus - 19 min walk - 1.6 km

Getting around

  • London (ZEP-Victoria Train Station) - 4 min drive
  • Marble Arch Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪Marriott Grosvenor House Executive Lounge - ‬2 min walk
  • ‪Hideaway - ‬5 min walk
  • ‪Nac - ‬7 min walk
  • ‪The Connaught Patisserie - ‬6 min walk
  • ‪Connaught Bar - ‬6 min walk

About this property

JW Marriott Grosvenor House London

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
JW Marriott Grosvenor House London offers 496 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 496 individually furnished guestrooms, featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at JW Steakhouse, a steakhouse which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 5449 square feet (506 square meters) of space consisting of conference space and 23 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
JW Steakhouse - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Park Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Red Bar - This cocktail bar serves lunch and dinner. Open daily.
The Bourbon Bar - This cocktail bar serves lunch and dinner. Open daily.
Corrigan's Mayfair - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (GBP 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: GBP 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corrigan's Mayfair
  • JW Steakhouse
  • Red Bar
  • The Bourbon Bar
  • The Park Room

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23 meeting rooms
  • 5,449 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1929
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 80.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 35 per person
  • Valet parking fee: GBP 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grosvenor House JW
Grosvenor House JW Marriott
Grosvenor House JW Marriott Hotel
Grosvenor House JW Marriott Hotel London
Grosvenor House JW Marriott London
Grosvenor Marriott Hotel
JW Grosvenor
JW Marriott Hotel Grosvenor House
Marriott Hotel Grosvenor
Marriott Hotel Grosvenor House
Grosvenor House, A JW Marriott Hotel London, England
Jw Marriott London
Grosvenor Hotel Jw Marriott
JW Marriott Grosvenor House London Hotel
JW Marriott Grosvenor House Hotel
JW Marriott Grosvenor House
Grosvenor Hotel Jw Marriott
JW Marriott Grosvenor House London England
Grosvenor House A JW Marriott Hotel
JW Marriott Grosvenor House London Hotel
JW Marriott Grosvenor House London London
JW Marriott Grosvenor House London Hotel London

JW Marriott Grosvenor House London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 806 reviews
Rating 8 - Good. 199 out of 806 reviews
Rating 6 - Okay. 74 out of 806 reviews
Rating 4 - Poor. 34 out of 806 reviews
Rating 2 - Terrible. 22 out of 806 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Very good
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in Mayfair and great staff
Stayed 3 nights in Apr 2025

6/10 Okay

Faisal

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Wassim, Mougins

Liked: Cleanliness
Stayed 4 nights in Mar 2025

2/10 Terrible

Lakshmi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very very bad customer service and zero service recovery. Won’t ever stay here again
Stayed 1 night in Mar 2025

6/10 Okay

Lakshmi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work
Stayed 5 nights in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yank in England

The rooms were more than nice. Staff was the best I've ever encountered at a hotel. JW Marriot never disappoints.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gabrielle Fiona, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked atmosphere, history and decor. Breakfast and service excellent. Slow response to request to help with TV problems from concierge, so much so that we cancelled the request as we couldn’t relax whilst waiting.
Stayed 1 night in Jan 2025

4/10 Poor

Simon

Liked: Cleanliness
Disliked: Staff & service
We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabrielle Fiona, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay at this property with very helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Jaber

Stayed 12 nights in Jan 2025

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in took to long , asked for a twin room when booked and said it at check in , double bed in room . 3 times of asking the bed was eventually split in 2 . Wanted a coffee after a show we had been to was made to feel we were a bit of an inconvenience
Stayed 1 night in Jan 2025

10/10 Excellent

PJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Vince

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not great!

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.
Stayed 1 night in Jan 2025

2/10 Terrible

Lloyd

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Lloyd.

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.
Stayed 2 nights in Dec 2024

4/10 Poor

Hanouf

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

10/10 Excellent

Keith

Stayed 4 nights in Oct 2024

8/10 Good

Rose

Loved the hotel. Breakfast wasn’t much choice though
Stayed 1 night in Dec 2024