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ibis London City - Shoreditch

3.0 star property

Photo gallery for ibis London City - Shoreditch

1 bedroom, desk, blackout curtains, soundproofing
Exterior
Reception
Triple Room, 3 Single Beds
International cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

1 bedroom, desk, blackout curtains, soundproofing

Family Double Room (2 adults and 1 child)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

1 bedroom, desk, blackout curtains, soundproofing

Twin Room, 2 Single Beds (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Point A Hotel London Liverpool Street

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.1 out of 5, Very good, (1692)
The price is AU$485
for 1 room
includes taxes & fees
28 June - 29 June
Point A Hotel London Liverpool Street

About the area

London

Located in London (London City Centre), ibis London City - Shoreditch is a 4-minute walk from Brick Lane and 6 minutes by foot from Old Spitalfields Market. .This eco-certified hotel is 0.7 mi (1.2 km) from Tower of London and 0.9 mi (1.4 km) from Tower Bridge.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Tower of London - 10 min walk - 0.9 km
  • Tower Bridge - 16 min walk - 1.4 km
  • The Shard - 5 min drive - 2.7 km
  • London Eye - 8 min drive - 4.2 km

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

ibis London City - Shoreditch

Eco-certified hotel with a 24-hour front desk and a restaurant
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 348 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at Foggs serving the guests of ibis London City - Shoreditch, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Foggs - This restaurant specializes in international cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1004 reviews
Rating 8 - Good. 378 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very helpful.and very friendly

Stayed 2 nights in Feb 2025

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family
Great location. Friendly staff. Very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Charley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Travelled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren, Brighton

Stayed 1 night in Feb 2025

6/10 Okay

Leon

Stayed 1 night in Feb 2025

4/10 Poor

Shane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower was awful. I’m talking really bad. Bed was not very comfortable and blankets were minimal. Staff were fairly useless. Bar and pizza was not 24/7 as advertised. Place was clean and in a good location but that’s the best that can be said about it.
Stayed 5 nights in Feb 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service

Nice stay

We enjoyed our stay in this hotel , it was a handy place for a wedding we attended. Reception was helpful, the room was ok, a little noisy as we were 5th floor at the front (double glazing not great) Good location for London and the breakfast included was of a good standard
Stayed 3 nights in Feb 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay in London

The hotel was very convent for tube station and pretty new. Some of the staff were very helpful but a couple could do with some training . The breakfast was good in the sense that there was plenty of options however the cooked breakfast could have been warmer and the toaster seems to take an age. The heating in the room was good and shower temp and pressure was excellent although could get the showers head higher up the pole. Overall a great stay for the money
Stayed 3 nights in Feb 2025

6/10 Okay

Janine

Travelled with family
Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .
Stayed 5 nights in Feb 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

Stephen

Business traveller
When you ask can they phone for a taxi, they phone a firm they know which fine. The company charge a small fortune and don’t know the location you are going to. Come back from the location Mansion House I got a black Hackney from the rank at nearly half the price. Staff need to be more aware of service providers that don’t complement their hotels customers service.
Stayed 3 nights in Feb 2025

8/10 Good

Dara Raynah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel, very centrally located to everything…enjoyed the short walks around Shoreditch, there were tons of food options in the area, and next door to the Aldgate East station. Only negatives I had were: the TV only has local British channels, no streaming options available. Casting your windows or android device, or using a fire stick are the only options to stream on the TV. We tried to cast from our phone, but IOS was not compatible, so we were stuck watching just the local channels. There’s no AC system, the room got very warm and very quick. Fortunately, the hotel will provide a fan if requested. Lastly, there’s no phone in the room. There were a couple times we needed to call the front desk, and had to use our mobile phone. However, no one would answer the phone when selecting the receptionist prompt. Aside from these few things, I really enjoyed my stay at this hotel, it made my first visit to London go off with ease.
Stayed 5 nights in Jan 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very close to East Aldgate, bar opens 24/7, proximity to Spitalfields Market and other great places to drink and dine.
Stayed 3 nights in Jan 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were quite small and the bathroom basic but it suited our needs while we were visiting London
Stayed 4 nights in Jan 2025

8/10 Good

Kemetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mattchew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024