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Holmes Hotel London

4.0 star property

Photo gallery for Holmes Hotel London

Deluxe Room (Heritage King)
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
83 Chiltern Street, London, England, W1U6NF
  • Place, Baker Street
    ‪1 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪3 min walk‬
  • Place, Regent's Park
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy)

9.2 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Double)

Superior Room, 1 Double Bed (Double)

Superior Room, 1 Double Bed (Double)

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Suite)

Studio, 1 King Bed (Suite)

Studio, 1 King Bed (Suite)

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (2 Twins)

Deluxe Room (2 Twins)

Deluxe Room (2 Twins)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (Heritage King)

Deluxe Room (Heritage King)

Deluxe Room (Heritage King)

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Chiltern Townhouse)

Suite, 1 King Bed (Chiltern Townhouse)

Suite, 1 King Bed (Chiltern Townhouse)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Air conditioning
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includes taxes & fees
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About the area

London

With a stay at Holmes Hotel London, you'll be centrally located in London, steps from Baker Street and within a 5-minute walk of Madame Tussauds Wax Museum. .This hotel is 0.3 mi (0.4 km) from Sherlock Holmes Museum and 0.3 mi (0.4 km) from Hay Hill Gallery.

What's nearby

  • Baker Street - 1 min walk - 0.1 km
  • Madame Tussauds Wax Museum - 3 min walk - 0.3 km
  • Sherlock Holmes Museum - 3 min walk - 0.3 km
  • Regent's Park - 4 min walk - 0.4 km
  • Marylebone High Street - 6 min walk - 0.6 km

Getting around

  • Baker Street Station - 3 min walk
  • Marylebone Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Gulf House Cafe - ‬2 min walk
  • ‪The Globe - ‬2 min walk
  • ‪Bill's Baker Street Restaurant - ‬2 min walk

About this property

Holmes Hotel London

Georgian hotel with a health club and a 24-hour front desk
Holmes Hotel London offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 118 individually furnished guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a garden. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at Kitchen at Holmes, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Kitchen at Holmes - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 37.40 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kitchen at Holmes

Things to do

  • Billiards/pool table
  • Health club
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1799
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 30.00 per person
  • Nearby parking fee: GBP 37.40 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Park Plaza London Sherlock Holmes
Park Plaza Sherlock
Park Plaza Sherlock Holmes
Park Plaza Sherlock Holmes Hotel
Park Plaza Sherlock Holmes Hotel London
Park Plaza Sherlock Holmes London
Park Plaza Sherlock London
Sherlock Holmes Park Plaza
Sherlock Holmes Park Plaza London
Sherlock Park Plaza
Park Plaza Sherlock Holmes London England
Park Plaza Sherlock Holmes London Hotel London
Park Plaza Sherlock Holmes London Hotel
Holmes Hotel London Hotel
Holmes Hotel London London
Holmes Hotel London Hotel London

Holmes Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 616 out of 862 reviews
Rating 8 - Good. 184 out of 862 reviews
Rating 6 - Okay. 47 out of 862 reviews
Rating 4 - Poor. 10 out of 862 reviews
Rating 2 - Terrible. 5 out of 862 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a stay with my maid of honour the day before my wedding. The service and standard was amazing! Big thank you to the team!
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jonathan

Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. I wished we could have stayed longer. I will definitely book this hotel again!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Muhammad

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Nina

Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Hotel Holms

I had an incredible time and will return again for sure. Excellent location and very clean. I don't eat breakfast so didn't need the extra breakfast option... but there are also a million places in the area to go. It's now my favorite place in London!!
Stayed 5 nights in Sep 2025

8/10 Good

Anne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is lovely especially the lounging areas and restaurant. The check-in person did not offer an upgrade. I asked about it since the Expedia info said to. She implied they were full which they certainly were not base on the Expedia website that showed many rooms were available. Then she said someone higher up from her needed to approve. By then I wished I hadn’t mentioned it. Anyways she did upgrade the room eventually, but it’s not the same after all that. I share this feedback to be helpful as you should either upgrade people cheerfully or not at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Travelled with family
Disliked: Staff & service
Loved the area. Very close to tube station Before arriving asked for an early check in at 12 midday which was approved. Did not receive the room until 3:10pm with no answer as to why. We were very upset about this as we had a long travel day. The hotel menu felt as if it needed a new alternative. Loaded with unusual dishes which did not take our fancy. Manage my could have went more above to provide apologies for this. Room was lovely once we received this. Lively bathroom and beds were ok. Bit on the hard side Would also like to highlight the incident in the bar on night one. Management are aware and had everything sorted and apologies sent to us All in all the hotel was fine. Good location for tube but could have done more in terms of communication and better front of house service
Stayed 2 nights in Sep 2025

10/10 Excellent

shaun

Stayed 1 night in Aug 2025

10/10 Excellent

Jillion

Stayed 1 night in Sep 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was knowledgeable, friendly and attentive. The room was small but nicely furnished. The only room for improvement would be housekeeping…the room went uncleaned one day. Or maybe since we were in the room 3-5pm, they skipped our room.
Stayed 3 nights in Aug 2025

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - restaurant in hotel awesome - all staff friendly, easy to speak with, attentive and responsive Closer to 4.5 to 4.8 stars - the only thing stopping from 5 stars is room could use some TLC in terms of function and spotless cleanliness
Stayed 8 nights in Aug 2025

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly and helpful reception and restaurant staff during our stay. Made us feel very welcome.
Stayed 2 nights in Aug 2025

10/10 Excellent

FIONA MEI HUEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Holmes Hotel was the best place I’ve stayed in for this 2 week holiday (out of 6 hotels/B&Bs). There wasn’t any particular staff member that stood out because all were consistent in providing good service, from check in, housekeeping, front desk, in room dining & Kitchen@Holmes. I would like to commend the hotel on the WhatsApp feature that made any potential difficulties/issues I had resolved in a speedy manner. There were 2 nights that I tried multiple times to call the restaurant downstairs to order dinner but no one answered. I then sent a message to your staff via WhatsApp which then quickly resulted in the restaurant contacting me within minutes. There was also a time where I was out shopping but I had forgotten to ask housekeeping to replenish my bathroom amenities and so all I sent a message which was quickly relayed to housekeeping. When I came back shortly after, I had fresh towels and the housekeeping staff also kindly help to replenish the Nescafe coffee pods and mineral waters even without me asking. I will certainly be choosing Holmes Hotel for my next London trip!
Stayed 4 nights in Aug 2025

10/10 Excellent

EDGAR, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely squeaky floors in our room. Extremely loud and wakes up the next person when someone is walking around.
Stayed 1 night in Aug 2025