The restaurant staff was good. The food was ok.
When I booked my room, it was advertised as having a tub/shower combo which is why I selected it, but when we checked in, I was informed that I would need to pay extra to have a room with a tub/shower combo. I paid the extra, however the tub was stained and very worn and narrow. It was definitely not worth the extra amount I had to pay. The housekeeping staff needs to improve the quality of their work. After we checked in we found a n95 mask under the edge of the bed. Not all of our garbage was picked up. If something accidently fell out, it was left on the floor by the housekeeping staff. The bed was very uncomfortable as well. I understand London was expensive but the hotel was not worth the price we paid. We were more comfortable in the other hotel we stayed at.
The location of the hotel was good, however we would not stay here again.