Hampton by Hilton London Waterloo

3.0 star property

Photo gallery for Hampton by Hilton London Waterloo

Reception
Bar (on property)
Meeting facility
Front of property
Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

View map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • London Eye
    ‪11 min walk‬
  • Big Ben
    ‪15 min walk‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

7.4 out of 10
Good
(20 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room

9.0 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Non Smoking, City View

8.4 out of 10
Very good
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(45 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed (Connecting Rooms)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(93 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

A stay at Hampton by Hilton London Waterloo places you in the heart of London, within a 5-minute drive of London Eye and Big Ben. .This hotel is 1.4 mi (2.2 km) from St. Paul's Cathedral and 1.7 mi (2.8 km) from The British Museum.

What's nearby

  • London Eye - 11 min walk - 0.9 km
  • Big Ben - 15 min walk - 1.3 km
  • St. Paul's Cathedral - 4 min drive - 2.0 km
  • The British Museum - 5 min drive - 2.5 km
  • Buckingham Palace - 6 min drive - 3.0 km

Getting around

  • London Waterloo East Station - 5 min walk
  • Lambeth North Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪Marie's Cafe - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Vaulty Towers - ‬4 min walk
  • ‪Daddy's Japan Soul Food - ‬4 min walk
  • ‪Crust Bros Pizza - ‬3 min walk

About this property

Hampton by Hilton London Waterloo

Hotel with free breakfast, near London Eye
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 297 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Languages

Arabic, Dutch, English, French, Greek, Hindi, Hungarian, Italian, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (101 centimetre high)
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Hampton by Hilton London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1300 reviews
Rating 8 - Good. 395 out of 1300 reviews
Rating 6 - Okay. 133 out of 1300 reviews
Rating 4 - Poor. 33 out of 1300 reviews
Rating 2 - Terrible. 24 out of 1300 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with a great dinning room used for breakfast & evening meal. Food was superb. Rooms were nice with modern bathroom. Staff were polite & welcoming. There are snacks & water available to buy in the hotel but pricey! Tesco is just up a few doors. Danny on reception was a star, had a slight hic cup with our reservation but he managed to sort the problem.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Local area is great, close to Waterloo station and attractions. The room however is very old/outdated, and lack of amenities (there were no toothbrushes and when we asked for some they could only provide one) we were on the 8th floor and the floor smelt damp. The breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near shops, restaurants, and transportation. My room was clean and the free breakfast was great. I had a good stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Carol, North Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered during our stay was so friendly and helpful. We liked the location away from hustle and bustle of “touristy” attractions. The Waterloo Station was close by as well as several restaurants. However, the Green Spot served delicious lunches and dinners as well as a variety of breakfast items each morning. The value of staying there with free breakfast was outstanding! Highly recommend this hotel. Only downside was only 1 working elevator a couple of days- we got our exercise using the steps.
Stayed 3 nights in May 2025

2/10 Terrible

Bisrat Tadesse

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms have very bad smell and we were forced to change 3 rooms within 5 days. It was very bad experience for us. The staffs are very good( they are cooperative and very polite) and the location of the hotel is very good as well.
Stayed 5 nights in Apr 2025

10/10 Excellent

Allison

Stayed 3 nights in Apr 2025

8/10 Good

LISA

Travelled with family
Liked: Cleanliness, amenities
No outlets in the bathroom
Stayed 4 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
it was quiet. Staff were very helpful. the lift button for floor 2 didn't work, I have struggles with stairs so had to only use lift no 3.
Stayed 1 night in Apr 2025

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the South Bank and the London Eye. Close to restaurants and theatre. Excellent breakfast included. Staff very helpful.
Stayed 6 nights in Apr 2025

6/10 Okay

David, ST OSYTH

Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Travelled with family and small children
Having stayed for two nights over Marathon weekend I paid £514 which I thought was too much given the hotel is basic.ni expected more for my money given it bears the Hilton name but I would take a Premier Inn over this every time. The room was a little tired with a chunk taken out of the unit housing the safe where someone had clearly tried to prise the safe door open. Marks up the wall and a bed that smelled like a wet dog was not great either. Minimal storage space and air con that would not go below 19 degrees. I called reception about the air con and had to leave aessage which was never answered. The staff seem disengaged - when I checked out I was not asked anything about my stay, there was no "thank you for staying with us", just a press of a button on the computer and a grunt. There is a good selection for breakfast but the coffee is either instant Nescafé or from a machine which tasted burned. I'd say shop around as there are nicer hotels for the same or less money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Lovely hotel, friendly staff, nice and clean. Fab breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
VALUE! Rooms are small however location and breakfast make it so worth it!! Waterloo station, London Eye, Big Ben. We kept coming back! Breakfast will fill you for day!!
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Travelled with partner
Liked: Amenities
Convenient location, clean with helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Omar Antonio Llorach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel. close to train stop
Stayed 6 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at the Hampton Hilton

We had a nice spacious room with a city view. They’d decorated the room for a special occasion which was a nice touch! The staff were friendly and the breakfast in the mornings was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Joanna

Stayed 1 night in Apr 2025