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DoubleTree by Hilton London Victoria

4.0 star property

Photo gallery for DoubleTree by Hilton London Victoria

Property entrance
View from room
In-room safe, desk, laptop workspace, blackout curtains
Breakfast and dinner served
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
2 Bridge Place, Victoria, London, England, SW1V 1QA
  • Place, Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Place, Buckingham Palace
    ‪12 min walk‬
  • Place, Big Ben
    ‪3 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(46 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, 2 Single Beds

Family Triple Room, 2 Single Beds

Family Triple Room, 2 Single Beds

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Deluxe)

Premium Room, 1 King Bed (Deluxe)

Premium Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking (Deluxe)

Family Room, 1 Queen Bed, Non Smoking (Deluxe)

Family Room, 1 Queen Bed, Non Smoking (Deluxe)

8.2 out of 10
Very good
(18 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,849 reviews
The price is AU$407
includes taxes & fees
26 Oct - 27 Oct
Hotel Riu Plaza London Victoria

About the area

London

With a stay at DoubleTree by Hilton London Victoria, you'll be centrally located in London, just a 3-minute walk from Victoria Station Travel Information Centre and 13 minutes by foot from Buckingham Palace. .This eco-certified hotel is 1.1 mi (1.7 km) from Hyde Park and 1.6 mi (2.6 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 2 min walk - 0.2 km
  • Buckingham Palace - 12 min walk - 1.0 km
  • Hyde Park - 17 min walk - 1.5 km
  • Big Ben - 3 min drive - 1.7 km
  • Piccadilly Circus - 5 min drive - 2.3 km

Getting around

  • London (ZEP-Victoria Train Station) - 3 min walk
  • Victoria Underground Station - 3 min walk
  • Gatwick Airport (LGW) - 78 min drive

Restaurants

  • ‪Wetherspoons - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪LEON - ‬3 min walk

About this property

DoubleTree by Hilton London Victoria

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton London Victoria offers 251 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, 2 Bridge Place, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
2 Bridge Place - This restaurant serves breakfast and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2 Bridge Place

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 30
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel London Victoria
DoubleTree Hilton London Victoria
DoubleTree London Victoria
Hilton DoubleTree London Victoria
Hilton London Victoria
London Victoria DoubleTree
London Victoria Hilton
DoubleTree By Hilton London Victoria England
DoubleTree Hilton London Victoria Hotel
Hesperia London Victoria
Hesperia Victoria London
Hesperia London Hotel
Hesperia Victoria Hotel
DoubleTree by Hilton London Victoria Hotel
DoubleTree by Hilton London Victoria London
DoubleTree by Hilton London Victoria Hotel London

Reviews

DoubleTree by Hilton London Victoria Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1013 reviews
Rating 8 - Good. 262 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 75 out of 1013 reviews
Rating 2 - Terrible. 56 out of 1013 reviews

Reviews

10/10 Excellent

Paul Samuel

Stayed 5 nights in Jun 2025

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was perfect for our 8 night stay.
Stayed 8 nights in Jun 2025

6/10 Okay

ANTONY

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Manchoopaporn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

gil

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff but the location unsightly and far from any major sites.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Padmala, Vienna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I lived in this area of London when the hotel was being built. It's a great addition to the area with rooms the right size, good amenities and close to everything. The staff were wonderful. We actually liked the view of the Victoria Station Yards, too.
Stayed 1 night in Jun 2025

10/10 Excellent

DEBBIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very nice room. Comfy large bed. Very good shower. Breakfast was very good. Staff friendly and attentive. Would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to Victoria. Quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jingtao

Stayed 1 night in Jun 2025

6/10 Okay

Annie

Stayed 1 night in May 2025

2/10 Terrible

Andrew

Stayed 1 night in May 2025

4/10 Poor

Guillaume, Dubai

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Arrived and was told by Rollyn on the front desk that they have ‘upgraded me’, but I’ll have to wait 10-15mins for the room to be ready. He failed to tell me that I’d have to walk to other side of the building and then walk up two flights of stairs to get to this so called upgrade. They shouldn’t have positioned this as an upgrade, it was a huge inconvenience. Ended up going to reception and got my old room back.
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close proximity to Victoria station. Housekeeping slow
Stayed 2 nights in May 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel was friendly and helpful.
Stayed 3 nights in May 2025

2/10 Terrible

Amelia

Stayed 1 night in Apr 2025

2/10 Terrible

Amelia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not good

I was staying here for one night whilst on business, the fire alarm went off just before 6am and then again 15minutes later but when I asked reception what happened and if we needed to evacuate the woman laughed. I then went back up to my room and had a shower when I got out the whole bathroom was flooded and under a decent wedge of water. I walk with a stick so was a total liability trying to get out of the bathroom. I rang reception who sent maintenance a hour later but by the time it was sorted it was 9am and I had to leave - honestly reception were terrible when I raised it on checkout. Could not have been less interested in hearing it and purely said ‘if it was fixed like you asked what’s the issue’. I struggle to understand if the shower had been cleaned how the flooding didn’t happen then. The rooms are great, the hotel is great but the reception staff are awful. Every time I’ve stayed here there has been something wrong, last time it was my husband and I arriving separately and not being able to issue separate keys that worked so as soon as he checked in mine no longer worked and I got stuck in the lift unable to get to my floor without a working card. All a bit shoddy to be honest and a lack of interest is more annoying than a lack of care!
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with group
Stayed 1 night in May 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
We had a great stay at this DoubleTree during our quick London trip! Staff was welcoming and helpful and our stay was quiet and relaxing! We wanted to be near the London Victoria station and it was the perfect spot!
Stayed 1 night in May 2025

6/10 Okay

Lynne

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Average stay for the price of accommodation in the area. Beds are very hard and uncomfortable. Housekeeping was a hit or miss. Went 3 days and they didnt stop in at all to make up rooms and replace items even though we were out all day and requested service. Fire alarm went off as false alarm twice during 5 night stay. Once in middle of night and second time very early morning before dawn. Staff did not communicate that these were false alarms. I suspect this happens a lot. Overall average stay albeit a convenient location with lots of amenities close by, ive stayed in better hotels in the area. Will most likely stay elsewhere when i visit area again.
Stayed 5 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

lori

Liked: Cleanliness

Underwhelming for the price

This hotel is fantastic for location! Right across the street from Victoria station which not only has all the transportation you will need but also is within a 5 minute walk to the Apollo and Victoria Palace theatres. However, the hotel itself, for the price, was very underwhelming. Peculiar musty odor on floor 2 and a completely different offputting odor in my room, broken bedside light, and the bathroom door knob about to fall off. The bathtub sides are so high and the tub slanted towards the centre that every time I got into it for a shower I was afraid I might slip and fall while straddling it. The bathroom design for the shower part is terrible as there is only a partial wall (maybe 1/3 of the tub length) instead of a shower curtain so you have to stand so close to the showerhead side wall or the bathroom would be all wet. Shower pressure additionally is like a low flow shower. Toilet paper and facial tissues are of the same quality as used in the public restrooms throughout London so you end up using twice as much. I did appreciate having the refrigerator in the room as that allowed me to save a lot of money by having my breakfast available in the room. All in all the price being charged is due to one thing only that I can see: location, location, location! I will, however, commend Hilton's Customer Relations though for taking my concerns to heart and offering some compensation for the poor experience so I give additional brownie points for that.
Stayed 5 nights in Apr 2025

6/10 Okay

Allen, LEXINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in process
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025