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Dolphin Hotel

3.0 star property

Photo gallery for Dolphin Hotel

Front of property
Triple Room
Triple Room
Reception
32-inch TV with satellite channels

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

7.6 out of 10
Good
(15 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds OR 3 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Economy Single Room

  • Sleeps 1

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Triple Room

Interior

Triple Room

  • Sleeps 3

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3.6 out of 5, Good, 1,172 reviews
The price is AU$131
includes taxes & fees
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About the area

London

Located in London (London City Centre), Dolphin Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.5 km) from Oxford Street.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.3 km
  • Hyde Park - 6 min walk - 0.5 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.0 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 52 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪CÉ LA VI London - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Dolphin Hotel

Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 241 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Checked in at 1.30, very quick and friendly process, nice big, clean room with 4 beds, good shower etc, we all slept perfectly, no noise and was the perfect temperature (we came 20th Dec) . Lovely breakfast included in price, we had scrambled eggs on toast and some fruit. Location was about 2 / 3 mins walk from paddington station incredibly easy to find! The hotel is a bit tired , but for the price we paid compared to other hotels, it was excellent, no problems at all. Thank you :)
Stayed 1 night in Dec 2025

6/10 Okay

Barry

Stayed 1 night in Nov 2025

10/10 Excellent

Kyla

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, friendly, quiet and safe. It’s not fancy it’s not big but it’s everything you need for a great stay
Stayed 4 nights in Dec 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Giovanny

Liked: Cleanliness, amenities, property conditions & facilities
The room is fine, with a tea pot and a fridge. Breakfast buffet is great. The heater comes every now and then.
Stayed 6 nights in Nov 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
The room was clean and adequate for a short stay, the staff was extremely helpful and assisted in getting me in early, and the overall atmosphere was like staying with a friend.
Stayed 1 night in Nov 2025

4/10 Poor

Suzanne

Business traveller
Liked: Cleanliness, staff & service
The hotel was pretty shabby with carpets in need of replacement on the stairs. My room was in the basement and was therefore too close to the underground. Extremely noisy and the room shook every time a train went under. I asked for a transfer but there were no other rooms. I won't book here again in case a basement room is allocated.
Stayed 1 night in Nov 2025

8/10 Good

Ebrahim

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Andres, Saint Petersburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/bathrooms, friendly staff and great location. - Highly recommended.
Stayed 6 nights in Nov 2025

4/10 Poor

Andressa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good things: price and location. Everything else is trash. Unfriendly and unhelpful reception staff, super noisy, old and stuffy. Dirty walls and sheets. You get what you pay for, put another $50 down and don’t go though this if you don’t need.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Disliked: Property conditions & facilities
Stayed in single room 2nd floor & also a basement room: Poor condition, small especially 2nd floor room . No space to place or to open properly a carry-on sized bag. No air conditioner or even a fan. 2nd fl room has a bad mixer tap in the shower( very difficult to adjust temperature of water; risk of scalding is real). No hooks or rail to hang towels. Note the stairs are narrow . Staff are nice and helpful. Amenities like kettle, fridge , sachets of tea, coffee, milk and sugar supplied. The best part of this hotel is its location ( a 5 min walk to Paddington Station)
Stayed 5 nights in Nov 2025

6/10 Okay

Naharika

Stayed 2 nights in Nov 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities
Great budget hotel for our first night in London, family of 3. Clean sheets, comfy beds, hot showers, kettle in the room with tea/coffee and nice staff. Easily accessible from Paddington Station. Very small room and bathroom but manageable considering the price. They also allowed us to stow our luggage at no cost since we arrived from the US early in the day.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities
Lovely staff and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

maria elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at the hotel. I stayed for 13 days and never had a problem at the hotel. As mentioned in previous reviews you do hear the rumbling on the trains from the tube since you are close to paddington station. However the building does not shake it is just a light rumbling sound. The building does not shake like you are in an earthquake. So it really is such a non issue I was worried when I read that concern before I came. However now being there it was not bad at all. This hotel as mentioned is very close to paddington station. Paddington station is a great station to catch multiple different trains. Very convenient for travelers to be near this station to get to tourist attractions easily. I am a woman who traveled solo and I never felt unsafe in the area. I walked at night with no concerns. I recommend this hotel great location near a big station paddington. Friendly staff at the desk and good cleaning services provided by housekeeping crew. Also located around good restaurants. Just an fyi for people who might have physical limitations the hotel does not have a lift (elevator) so be ready to lift your luggage up the stairs!
Stayed 13 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Dominic, Sydney

Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choice was adequate. It was kept topped up, and although busy, provided what was needed. A larger dining area would be better, but they are limited with space. Room and bed were comfortable, but noise from underground trains passing so close underneath was distracting. A good location and hotel for a couple of nights on a budget.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location, convenient to host 5 people in one room. Beds we're ok and clean. Breakfast was pretty good considering. Less good: shower was feeble and cold (could just be the time we tried to use it?) and the room was shabby - heavy wear on the bedframes and flooring. Pretty good value overall and we'd use it again, which says everything really.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but does have noise and vibration from the underground. We had no hot water on arrival but this was resolved by morning. Breakfast is a good selection but needs to be kept warm as the toast amd eggs were cold. Room was clean and staff are helpful amd friendly.
Stayed 1 night in Oct 2025