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Crowne Plaza London - Kings Cross by IHG

4.0 star property

Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Property preview
Exterior
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
1 Kings Cross Road, London, England, WC1X 9HX
  • Place, City, University of London
    ‪7 min walk‬
  • Place, Russell Square
    ‪13 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(40 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(115 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

With a stay at Crowne Plaza London - Kings Cross by IHG, you'll be centrally located in London, within a 5-minute drive of St. Paul's Cathedral and The British Museum. .This hotel is 0.7 mi (1.1 km) from Russell Square and 1.6 mi (2.6 km) from Leicester Square.

What's nearby

  • City, University of London - 7 min walk - 0.7 km
  • Sadler's Wells Theatre - 9 min walk - 0.8 km
  • Great Ormond Street Hospital for Children - 10 min walk - 0.9 km
  • Russell Square - 13 min walk - 1.1 km
  • The British Museum - 17 min walk - 1.5 km

Getting around

  • London (QQK-King's Cross Train Station) - 12 min walk
  • Angel Underground Station - 12 min walk
  • London City Airport (LCY) - 48 min drive

Restaurants

  • ‪Crown Plaza Club Lounge - ‬1 min walk
  • ‪Caravan Exmouth Market - ‬4 min walk
  • ‪Cafe Maya - ‬4 min walk
  • ‪The Wilmington - ‬6 min walk
  • ‪Pizza Pilgrims - ‬5 min walk

About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a restaurant, near The British Museum
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 429 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at Bloom, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bloom - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 25.00 for adults and GBP 10.00 for children
  • Self parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all requirements. Clean and fresh towels daily.
Stayed 3 nights in Sep 2025

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Sep 2025

10/10 Excellent

SARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed as a family of 4 with 2 older children age 14 and 12 and couldnt fault the cleanliness and room quality for a 2 night stay. Plenty of breakfast choice, central location , good pub opposite. so much choice when looking - 10 min walk to russell square station so would highly recommend for the very reasonable price !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Uruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room .. good service
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Owain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely but upon check-in, they had no note of us on the booking. Eventually fixed, but was very unnerving
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nishit Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer focus staff with attention to details and helping attitude. Superb Breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian, Vancouver

Stayed 1 night in Sep 2025

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Business traveller
V average
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Sarah Jayne Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check-in. The room was ready before 3 pm, which we appreciated after a long journey. The room was clean and the bed was comfy. Breakfast was ok, but the scarmbled egg was cold. Good variety of food and fruit juice was nice. Seated quickly despite it being peak time for breakfast. Further than I thought to Kings Cross tube, a good 15/ 20 minute walk. Would probably stay there again though.
Stayed 1 night in Sep 2025

8/10 Good

Candice

Travelled with family
Liked: Staff & service, room comfort
Breakfast was great! We had dinner one night which was really good Service was flawless Unfortunately our shower kept flooding which they came and fixed
Stayed 3 nights in Sep 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Denise, Floresville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite. They were helpful when asking about dining options near hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Vijay Kumar, London

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for short or long stay. IHG brand says it all
Stayed 2 nights in Aug 2025

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good but slow

The stay itself was fine. I had parking, and the room was ready when I arrived. However, each time we had to queue at reception, it took a long time. I don’t blame the lovely staff, as they spend most of their time waiting and staring at the screens. I think this is due to old or poor internal software systems. Each guest checking in or making an inquiry was waiting because of the slow systems.
Stayed 1 night in Sep 2025

2/10 Terrible

Gopalan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible terrible terrible.....Here were my issues power went off on day 1. there is no backup generator. We had travelled from overseas with jet lag and no sleep possible since there was no power. There is no one available to service it even. This is only in one wing so it was an issue with the hotel electricity. The room was infested with spider. There was chewing gum stuck in teh sink. The bathroom ceiling was leaking. DO NOT BOOK THIS HOTEL
chewing gum
leaking ceiling
spider in the room
Stayed 4 nights in Aug 2025

4/10 Poor

SIMON

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checkin was terrible .long queue . Got there at 3 only 1 room available out of 2 . Aircon didn’t work properly . Stayed in a Crowne Plaza at Stratford week before was excellent . The London one was nothing like the Stratford one . For £200.00 per room per night this was terrible value for money . Never stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Upgraded room
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

6/10 Okay

lorraine

Travelled with partner
Liked: Cleanliness
Too hot. Difficult to sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zalika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025