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Aparthotel

Citadines South Kensington London

4.0 star property

Photo gallery for Citadines South Kensington London

Interior
In-room safe, desk, soundproofing, iron/ironing board
Fitness facility
Apartment, 1 Bedroom | Staircase
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
35A Gloucester Road, London, England, SW7 4PL
  • Place, Imperial College London
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Living area

Deluxe Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • Free Wi-Fi

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About the area

London

With a stay at Citadines South Kensington London in London (London City Centre), you'll be a 4-minute walk from Imperial College London and 7 minutes by foot from Kensington High Street. .This aparthotel is 0.7 mi (1.1 km) from Hyde Park and 0.4 mi (0.6 km) from Kensington Gardens.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 4 min walk - 0.4 km
  • Imperial College London - 4 min walk - 0.4 km
  • Kensington High Street - 6 min walk - 0.5 km
  • Kensington Gardens - 6 min walk - 0.5 km
  • Natural History Museum - 8 min walk - 0.7 km

Getting around

  • West Brompton Station - 4 min drive
  • Gloucester Road Underground Station - 5 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • ‪Fait Maison - ‬1 min walk
  • ‪Fraser Suites Queens Gate - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wingstop Gloucester Road - ‬4 min walk
  • ‪Coco Momo - ‬1 min walk

About this property

Citadines South Kensington London

Citadines South Kensington London offers 92 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 92 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 10 for adults and GBP 10 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 50 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 40 kg per pet
  • Fee: GBP 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (weekly) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 92 units
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 50.0 per stay

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned

Property is also known as

Citadines London South Kensington

Citadines Prestige Apartment London South Kensington

Citadines Prestige London South Kensington

Citadines Prestige South Kensington London

Citadines South Kensington London Apartment

Citadines Apartment

Citadines South Kensington London

Citadines South Kensington London Aparthotel

Citadines Prestige South Kensington Hotel London

Citadines Hotel London

Citadines South Kensington London, England

Citadines Aparthotel

Citanes Prestige Kensington L

Citadines Kensington London

Citadines South Kensington London London

Citadines South Kensington London Aparthotel

Citadines South Kensington London Aparthotel London

Citadines South Kensington London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1316 reviews
Rating 8 - Good. 515 out of 1316 reviews
Rating 6 - Okay. 93 out of 1316 reviews
Rating 4 - Poor. 27 out of 1316 reviews
Rating 2 - Terrible. 18 out of 1316 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Liked: Cleanliness
Very average and a little tired. I reported that the tv wasn’t working, but no one came to look. Would not stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, amenities
Clean. Wonderful helpful staff. Perfect place for a performer at the Albert Hall
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities
Very clean & lovely suite. So rare to have a room with lots of space in a 4 * London hotel. I've struggled to find a good hotel/apartment at a sensible price in London so will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Stayed 9 nights in Jan 2026

10/10 Excellent

Michael Edward, Marina del Rey

Liked: Cleanliness, amenities, property conditions & facilities
Every chance I have to stay at a Citadines’ property, I am grateful. The rooms are large, the kitchenette very functional, the staff courteous and helpful. South Kensington lived up to, no, exceeded my expectations. If you have never stayed there, this is your chance for a wonderful experience. In addition, it is close to one of the best Underground stations in London. And, there is a fabulous grocery store (Waitrose) nearby and a pharmacy and wonderful restaurants as well. Finally, let’s not forget the free coffee machine that serves exquisite espresso and specialty drinks. I could not be happier !
Stayed 6 nights in Jan 2026

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location close to tube station, Kensington high street and parks. Clean hotel, friendly staff and clean rooms. We’ve stayed a couple of times and highly recommend at this price point.
Stayed 4 nights in Dec 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities
Very comfortable and convenient
Stayed 2 nights in Dec 2025

6/10 Okay

Naomi

Disliked: Cleanliness
The kitchen was ok no more !!!
Stayed 8 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great an good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Travelled with group
Liked: Amenities, property conditions & facilities
Was the room spotless? Absolutely 10/10 Were the staff courteous? They were Courteous, friendly helpful 10/10
Stayed 1 night in Nov 2025

8/10 Good

Moustafa, LaSalle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The layout was the issue. Every thing else is fine. Also no dishwasher like in Paris.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff very personable and welcoming. Loved our location in south Kensington. Would gladly book again.
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

2/10 Terrible

Manuli

Travelled with family
Disliked: Room comfort
We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, room comfort
Great service, receptionists very kind.I booked 2 nights as my son was having a surgery at the near by Cromwell private hospital and I need a safe car park and comfortable and quiet room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
a few things could be improved upon such as having paper towel in the kitchen, a full set of matching cutlery and not mismatched spoons, such as a dessert spoon and a single teaspoon.
Stayed 14 nights in Sep 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Room was comfortable and hotel is in a convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta P

Liked: Cleanliness, property conditions & facilities
Loved the area! Convenient for transportation around central London. Had a kitchenette in unit and a local grocery nearby. Saved some money by fixing our breakfast and packing some lunches. ( although the smell of food as we wandered took us in at times) Able to do laundry. Slept comfortably in an air conditioned room. Staff super friendly! Would stay here again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Very walkable to various stores and restaurants. The service was great and we were even allowed to check in earlier.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.
Stayed 7 nights in Aug 2025

10/10 Excellent

Bumbee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very practical place to stay.
Stayed 1 night in Aug 2025