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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Private kitchen
Exterior
Flat-screen TV
Studio, 1 Double Bed

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View map
Sloane Avenue, London, England, SW3 3DW
  • Place, Natural History Museum
    ‪11 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Place, Buckingham Palace
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished

Executive Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

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About the area

London

A stay at Chelsea Cloisters Serviced Apartments places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Sloane Square. .This aparthotel is 0.5 mi (0.9 km) from Natural History Museum and 0.5 mi (0.9 km) from Imperial College London.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Victoria and Albert Museum - 8 min walk - 0.7 km
  • Natural History Museum - 11 min walk - 0.9 km
  • Hyde Park - 14 min walk - 1.2 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Buckingham Palace - 4 min drive - 2.3 km

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Zefi - ‬3 min walk
  • ‪Café Muse - ‬5 min walk
  • ‪Jak's - ‬3 min walk
  • ‪Villa Mamas - ‬3 min walk
  • ‪Daphne's - ‬2 min walk

About this property

Chelsea Cloisters Serviced Apartments

Aparthotel with a 24-hour front desk, 8-minute walk to Victoria and Albert Museum
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Make yourself at home in one of the 250 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 486 out of 2368 reviews
Rating 8 - Good. 812 out of 2368 reviews
Rating 6 - Okay. 529 out of 2368 reviews
Rating 4 - Poor. 284 out of 2368 reviews
Rating 2 - Terrible. 257 out of 2368 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Great place in walking distance to lots of London areas including the Kings Road Chelsea. Property was an upgrade for me so plenty big enough for one and it was kitted out with everything you could possibly need. I would have liked a few more home furnishings in the main living area including a side table, cushions on the sofa and a rug on the floor to make it feel a bit more homely. There was issues with the use of the windows not functioning properly but otherwise it was a really nice place. Definitely good value too and ideal area to base yourself in central London.
Stayed 1 night in Jul 2025

6/10 Okay

Joy

Travelled with family
Fabulous location. Friendly staff. The elevator was out and the laundry didn’t work well. Kitchen and bathroom was tiny and awkward layout. Beds were comfy. We traveled as a family of four and planned to cook in for some meals, but wound up eating out because the layout of the kitchen and living area was too small for us.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment offered cozy, well-appointed bedrooms and a fully equipped kitchen that made meal preparation easy and convenient. Its location is excellent—just a 10-minute walk from the train station, making travel hassle-free. Plus, having a supermarket only 50 meters away was incredibly convenient for daily essentials. A great choice for both short and extended stays!
Stayed 4 nights in Jul 2025

8/10 Good

Elena, Mexico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and Convenient, Great Service We stayed as a group of three, and while the space is a bit small and not luxurious, it had everything we needed to cook a simple meal. There’s a supermarket just two minutes away, which helps save on water and snacks. It was quite hot and there’s no air conditioning, but the hosts were very helpful and brought us fans that made a big difference. The location is great—there are restaurants and public transportation nearby and a Starbucks just 5 minutes away. The reason I’m not giving it 5 stars is because, once we set up the sofa bed (since we were three people), the space felt very tight. Also, being at street level means there’s some noise. Overall, great service and a convenient place to stay if you’re looking for something practical and well located.
Stayed 5 nights in Jul 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient and good area of London, clean.only issue was no air conditioning in this particular room though there may be on other rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities Would definitely stay again
Stayed 3 nights in Jul 2025

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness
Great location, perfect for a short stay in London
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent price for the quality on offer and at the last minute when all things considered, Sabrina Carpenter was playing at Hyde Park! It gave me peace of mind to know I had somewhere to lay my head with close proximity (walking distance) to/from the events! Thank you very much!
Stayed 3 nights in Jul 2025

8/10 Good

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Apartment located in a very pretty and safe area. Lovely cafes and restaurants near by. Staff very friendly and helpful. Within walking distance of Hyde Park. You'll need to take public transport or taxi to get to Westminster and other sites. Apartment was clean, although kitchen a little tired looking. No air conditioning in the room. Which would have been great as there was a heatwave during my stay. It was great to have a washing machine in the room.
Stayed 5 nights in Jun 2025

4/10 Poor

María Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Philip, Portsmouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean studio apartment. Great location, great price, friendly staff. No restaurant or bar on site, but lots of local options available.
Stayed 1 night in Jun 2025

10/10 Excellent

Trudie Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & friendly. Clean & tidy, perfect apartments. Next door valet parking. Perfect location, we were visiting Royal Brompton hospital & it was an easy stroll from here.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Advertised as serviced apartments which expected to be daily. Full size ironing board would be good
Stayed 5 nights in Jun 2025

10/10 Excellent

KAORU

Liked: Cleanliness, amenities, property conditions & facilities
I always stay in this area when I stay here. Perfect stay as always.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sin ying Connie

Poor environment, old decoration, dirty m
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location
Stayed 12 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money in such a central location and easy parking. Very freindly reception staff.
Stayed 1 night in Jun 2025

8/10 Good

Devyn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our 4th floor room had significant mould in the bathroom over the shower and the window. There was lots of noise from the Sainsburys and other businesses nearby overnight and early morning which meant a very disturbed sleep. There is only one of two lift from the reception area working - with people unwilling to take the stairs, it meant long queues and over a 30 minute wait for a lift that was empty enough to fit me and my suitcase. We were only provided 1 room key for 2 people which was impractical. One night I asked reception for assistance to access my room as my partner was unwell and had returned to the room with our key to go to sleep. I was categorically denied by front desk staff who said it was a security risk, which was ridiculous given the room booking was in my name and I had appropriate Identification. Can’t say I will be rushing back, which is unfortunate given the great location of this place. It has good potential but definitely needs some work.
Stayed 8 nights in May 2025

2/10 Terrible

Tina

Travelled with family
Liked: Property conditions & facilities
Security and the staff were very rude and wanted to know very personal stuff made me come down in my pyjamas to collect my friend even though I was on the phone and said it was okay for them to come up and the security man was extremely rude to me to the point of. I made a complaint in the morning and I couldn’t sleep due to this.
Stayed 1 night in Jun 2025

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One lift wasn't working for whole time we were there (a week) which was annoying. Otherwise good location - easy access to station, Sainsburys and eating places.
Stayed 9 nights in May 2025

8/10 Good

arihia

Liked: Cleanliness, room comfort
Room had everything we needed even a washer/dryer.
Stayed 2 nights in Jun 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms are not air conditioned and were very warm so it was hard to sleep. We were there in May. The bed was quite comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
A nice roomy apartment, very centrally located
Stayed 4 nights in May 2025