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Canopy by Hilton London City

4.0 star property

Photo gallery for Canopy by Hilton London City

Bar (on property)
Lobby
Exterior
Lobby
Junior Suite, 1 King Bed with Sofa bed | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Tower of London
    ‪6 min walk‬
  • Tower Bridge
    ‪12 min walk‬
  • London Bridge
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed

49-inch Smart TV with digital channels, TV

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

A stay at Canopy by Hilton London City places you in the heart of London, within a 15-minute walk of Liverpool Street and Tower Bridge. .This eco-certified hotel is 0.7 mi (1.2 km) from London Bridge and 0.5 mi (0.9 km) from Brick Lane.

What's nearby

  • Tower of London - 6 min walk - 0.5 km
  • Liverpool Street - 8 min walk - 0.7 km
  • Tower Bridge - 12 min walk - 1.1 km
  • London Bridge - 16 min walk - 1.4 km
  • The Shard - 4 min drive - 2.3 km

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton London City

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 340 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 904 reviews
Rating 8 - Good. 169 out of 904 reviews
Rating 6 - Okay. 44 out of 904 reviews
Rating 4 - Poor. 13 out of 904 reviews
Rating 2 - Terrible. 18 out of 904 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be back

Convenient clean spacious (for UK)
Stayed 4 nights in Mar 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Damaris

Liked: Staff & service, property conditions & facilities
Close to transportation
Stayed 3 nights in Mar 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small. Nice area
Stayed 5 nights in Feb 2025

10/10 Excellent

Gil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

DANIEL

Great hotel with lovely rooms. Food and bar was also excellent and a great location for visiting the City.
Stayed 8 nights in Mar 2025

10/10 Excellent

Kenya

Liked: Cleanliness, property conditions & facilities, room comfort

Ms. Kenya

The hotel was very clean smelled good and I came from America. We want the same comfort and it exceeded what I expected.
Stayed 3 nights in Feb 2025

10/10 Excellent

Malcolm

Stayed 2 nights in Mar 2025

10/10 Excellent

Okan

Stayed 1 night in Feb 2025

8/10 Good

Charmaine

Liked: Cleanliness, room comfort

Amazing location, view and room!

Amazing location, view and room! We were staying for a birthday and we had some really nice little touches in the room such as balloons and cake, made it really special! The only downside was the check in experience - not being told what time our room would be ready, what facilities were in the hotel and what time check out was. Options for breakfast etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 3 nights in Feb 2025

8/10 Good

Pinmanas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really nice interior. Clean and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

khianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetics of the hotel. The restaurant was amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Okan

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb stay at this magnificent hotel. We will certainly be staying here again!
Stayed 1 night in Feb 2025

4/10 Poor

eric

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I booked a a room for the night before I arrived as I had an early morning meeting and was arriving at 5 am. I notified the hotel twice once when i booked and again before I flew. As i switched on my phone at Heathrow I was informed that I was being billed as a no show. Arrived at the hotel and took a while and that was fixed. The room was never serviced on the day even though I had paid for it. When i raised it twice - nothing was done. Tried to book a meeting room for 2 days later. Told I needed to send an email two days later after 2 emails I still not had a response from the hotel. In desperation I went back to reception, who contacted the event manager. The answer was "what is your budget for a meeting room for 5 for and hour". When i asked again what is the cost I was told Pound500. Had the meeting else where. The Gym equipment was not working. All in all a miserable stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIAQI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shourov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was BEAUTIFUL. Spent only 1 night for valentines day and it was amazing. We also got upgraded to a better room which we were so grateful for. However, there were a few upsets. The water pressure for the handheld shower was a bit low, (the overhead shower though was perfect). Also, I don't know if I was just dumb, but I couldn't find a socket to plug the hairdryer in the bathroom, so I had to plug it near the bedroom. As soon as I started blow-drying my hair, a lot of dust flew from the ceiling. Fortunately, we only stayed a night so I didn't have to sleep in it. It was a bit jarring though. Aside from that, the breakfast buffet was delicious and highly recommended. I really wished I stayed another night because it was genuinely beautiful and worth the price point.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Isabella

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Feb 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are also lovely and make real effort for you to have the best stay. Breakfast and gym facilities were amazing. Would be more than happy to stay again! Beds in twin rooms also great size, almost like a double!
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel wil excellent amenities and welcoming staff. Will stay here again.
Stayed 1 night in Feb 2025