6/10 Okay
Stephanie
Travelled with family
9 Feb 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
As one of the cheaper properties for our overnight stay in London I wasn’t expecting much. We just needed a bed for the night. And that was certainly what we got. The greeting from the receptionist was not the friendliest I’ve had in a hotel. I’d go as far to say he was not suited for the hospitality sector at all. After filling in more forms and having my card swiped for “incidentals” we made it to our room and the minute we walked in noticed the ceiling light was barely attached. We informed the receptionist of this and just about had a response of a grunt. The bathroom was ok. Nearly every floor tile was cracked and the toilet was almost impossible to flush without some sort of hand/arm contortion. The 4 beds that were in our room were comfy and the bedding was clean. It was somewhere to lay our heads for the night. Would I go back? An absolute no. Not unless they do a full refurb. Oh, almost forget, it’s in a great location for the museums
Stephanie
Stayed 1 night in Feb 2025