Best Western Mornington Hotel London Hyde Park

4.0 star property

Photo gallery for Best Western Mornington Hotel London Hyde Park

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Interior
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View map
12 Lancaster Gate, London, England, W2 3LG
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Queensway
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

Standard Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 5 minutes by foot from Hyde Park. .This hotel is 0.9 mi (1.4 km) from Marble Arch and 1.4 mi (2.3 km) from Kensington High Street.

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Hyde Park - 4 min walk - 0.4 km
  • Queensway - 9 min walk - 0.8 km
  • Paddington Central - 11 min walk - 0.9 km
  • Kensington High Street - 17 min walk - 1.5 km

Getting around

  • Lancaster Gate Underground Station - 3 min walk
  • London Paddington Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Italian Gardens Café - ‬4 min walk
  • ‪Tajrish Restaurant - ‬3 min walk
  • ‪Nipa - ‬6 min walk
  • ‪The Swan - ‬2 min walk
  • ‪Les Filles - ‬1 min walk

About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with a fitness center and a 24-hour business center
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Victorian hotel also features a fireplace in the lobby and a banquet hall.
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and a meeting room.
To-go breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 11 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 20 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
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Best Western Mornington Hotel
Best Western Mornington Hotel London
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Mornington Best Western
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BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
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Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful building, great location

Great location, close to variaty of public transport options. Beautiful street. Room was a bit tiny but ok as we were hardly in the room
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Luca

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 2 nights in Sep 2025

8/10 Good

Parthiv

Business traveller
Liked: Cleanliness, staff & service

Stones throw from all the major places in London

Great location. Wonderful staff. The only problem I faced was with the shower. Granted it was on the 5th floor but the water pressure was terrible. I hope they're able to fix it before my next visit.
Stayed 7 nights in Sep 2025

8/10 Good

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location by Hyde Park! Staff was super friendly and accommodating.
Stayed 1 night in Sep 2025

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff. Tv had no sound on BBC1. Sink only ran hot water, no cold. Otherwise all good
Stayed 2 nights in Sep 2025

10/10 Excellent

Callum

Stayed 3 nights in Aug 2025

6/10 Okay

sarah, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, comfy bed and very friendly staff. However, we paid for a queen room and ended up in a double cosy room. Cosy was definitely the word, bed up against the wall on one side and at the end. Didn’t see there was any point in complaining after we checked in as the hotel was fully booked. Raised it the next day and they agreed nothing could have been done. Also room late for checking in, but we were offered a free drink in the bar and free breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

Karen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got a good night’s sleep

Small but cozy room. Comfortable bed and bedding. Clean and quiet. Good location. Near Paddington Station. Many restaurants close by. Large and well decorated lobby area with lots of seating. Good water pressure in the shower. I was only here for one night between cities, so did not try most of the hotel amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay for event

Only had one night but wish it was longer. Great location, round the corner from the park. Staff really friendly and a courtesy call checking room was ok, which dose make a difference. Breakfast was superb. look forward to booking here again x
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities
Perfect for a short stay. Great location.
Stayed 1 night in Sep 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, staff & service
The location is very convenient to the Tube, Paddington and Hyde Park. There are a number of restaurants close by. Be advised that if they have a plumbing issue, you should demand a new room right away as they were unable to correct an issue we had, with repeated inquiries. A shower with no hot water is unacceptable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

8/10 Good

Marg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk from Paddington and Lancaster gate. Room was small but clean and adequate
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff
Stayed 3 nights in Sep 2025

8/10 Good

helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good option, good location, clean, friendly and

Lovely friendly but efficient welcome from staff, big room (for London), with a window that opens, fully functional aircon, and a decent shower. Only thing I’d change is newer pillows!
Stayed 1 night in Sep 2025

10/10 Excellent

Nikita

Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 5 nights in Aug 2025

8/10 Good

Scott, Friday Harbor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as expected based on reviews. Our initial room was in dire need of maintenance and repair. Worked with staff who by the way were wonderful and got relocated into a new room. Again, staff were outstanding and location was ideal.
Stayed 11 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Vasiliki

Travelled with family and small children
Liked: Cleanliness
Although there was construction right outside the entrance almost that didn't really bother me. The room was not the best but for 3 days stay was acceptable the bathroom was problematic you had to wait for the water to get hot or cold more than 15 mins and the hole in the shower wasn't taking the water down they assured me they ll fix it never happened also the hairdryer on the room was overheating after 2 secs and going off they said they ll change it never did. Also the bed had a thing hanging from it which was an accident ready to happen especially for a kid in the room like me that I went with my 9 year old daughter. The cleaners were not replacing the items for coffee etc in the room I had to ask for it also I had to ask for a second hair towel since we were two people in the room.....The biggest issue though was the rudeness of some employees they were helping ofc and then you could hear them telling you off to their colleagues also the way they looked at you because you asked for help for things that should be working. That was the worst made me feel a bit unwelcomed. Nobody was saying goodmorning or goodnight when you were passing from reception which I found a bit rude and ignorant. The room itself although with problems was livable the feeling though from the staff not everybody wasn't good. Bfast was ok the staff there polite and helpful. The best was the location especially for it's price. I don't know if I would chose again but ok....
Stayed 3 nights in Aug 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and conveniently located to Hop-on buss stop, and restorant and Hyde park. Hotel under renovation and a shower cold water and TV not working. Had to be evacuated do to fire alarm. Will stay again as staff was very helpful and friendly hope fully next time construction is over and some of the shortcomings are resolved
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel , room good staff excellent breakfast great value included in room
Stayed 2 nights in Aug 2025