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Acacia Hotel

2.0 star property

Photo gallery for Acacia Hotel

Exterior
Lounge
Restaurant
Staircase
Standard Triple Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • Kitchen

Explore the area

View map
14 Queensberry Place, South Kensington, London, England, SW7 2EA
  • Place, Cromwell Road
    â€Ș1 min walk‬
  • Place, Natural History Museum
    â€Ș3 min walk‬
  • Place, Imperial College London
    â€Ș5 min walk‬
  • Airport, London (LHR-Heathrow)
    â€Ș54 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Exterior
Bob W London Olympia
Kensington
  • Free Wi-Fi
  • Laundry room
  • Breakfast available
  • Microwave
4.0 out of 5, Very good, 89 reviews
The price is AU$126
includes taxes & fees
31 May - 1 June
Bob W London Olympia

About the area

London

With a stay at Acacia Hotel in London (London City Centre), you'll be steps from Natural History Museum and 11 minutes by foot from Kensington High Street. .This hostel is 0.7 mi (1.1 km) from Hyde Park and 0.3 mi (0.5 km) from Victoria and Albert Museum.
View more Hostels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 1 min walk - 0.1 km
  • Natural History Museum - 3 min walk - 0.3 km
  • Imperial College London - 5 min walk - 0.4 km
  • Kensington High Street - 9 min walk - 0.8 km
  • Hyde Park - 13 min walk - 1.2 km

Getting around

  • West Brompton Station - 3 min drive
  • South Kensington Underground Station - 4 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • â€ȘFraser Suites Queens Gate - ‬3 min walk
  • â€ȘNatural History Museum Member's Room - ‬3 min walk
  • â€ȘThe Drawing Room - ‬2 min walk
  • â€ȘZetland Arms - ‬2 min walk
  • â€ȘUrban Baristas - ‬2 min walk

About this property

Acacia Hotel

Acacia Hotel offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 20 guestrooms featuring refrigerators. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a reception hall.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include luggage storage and microwave in a common area. A roundtrip airport shuttle is available for a surcharge.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Acacia Hostel London

Acacia London

Acacia Hostel

Acacia Hotel London

Acacia Hotel Hostel/Backpacker accommodation

Acacia Hotel Hostel/Backpacker accommodation London

Acacia Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness
Bed bugs

Stayed 1 night in Jan 2026

4/10 Poor

Meredith

Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Stayed 1 night in Jan 2026

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2025

8/10 Good

Michael, Wigan

Liked: Cleanliness, property conditions & facilities
Nice clean room, good breakfast, excellent location
Stayed 2 nights in Dec 2025

8/10 Good

Suhyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Those are all good.
Stayed 1 night in Nov 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night. Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Stayed 1 night in Nov 2025

4/10 Poor

Anna

This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars! It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room
.where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly. I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Stayed 2 nights in Nov 2025

8/10 Good

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stayed 1 night in Sep 2025

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
So glad I
Stayed 1 night in Jun 2025

8/10 Good

Josefa

Travelled with group
Liked: Cleanliness
La ubicaciĂłn y el desayuno
Stayed 3 nights in Jan 2026

6/10 Okay

Leonardo

Liked: Staff & service
Equipe gentil, porém o quarto foi no basement e parecia um calabouço. Janela virada paa o lixo e matrerial de obra na porta do quarto.
Stayed 2 nights in Jan 2026

6/10 Okay

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Aurélien

Travelled with family
Liked: Cleanliness, staff & service, amenities
HĂŽtel bien situĂ© dans un quartier calme et vite accessible en transports en communs (5 minutes de la station South Kensington - 10 min de mĂ©tro pour le centre). Chambre propre avec serviettes remplacĂ©es tous les jours. Chambre 4 personnes avec frigo et salle de bain. Lit double dur mais lits simples confortables. Notre chambre Ă©tait en sous-sol dans un espace sĂ©parĂ© des autres (odeur de gaz au sous sol mais pas dans la chambre). Nous avions demandĂ© une chambre Ă  l’étage. Petit dĂ©jeuner standard avec ce qu’il faut mais quelques spĂ©cialitĂ©s auraient Ă©tĂ© sympathiques (petit dĂ©jeuner anglais). Il est spĂ©cifiĂ© dans le descriptif qu’une cuisine partagĂ©e est Ă  disposition mais ce n’est pas le cas. Nous avons quand mĂȘme pu utiliser le micro-ondes. Bonne adresse Ă  conserver.
Stayed 5 nights in Dec 2025

8/10 Good

Matina

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2025

6/10 Okay

Kazuro

Stayed 8 nights in Nov 2025

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel estå muy bien para los eståndares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passĂ© un agrĂ©able sĂ©jour Ă  l’hĂŽtel AcaciaW Grande chambre confortable et propre, hĂŽtel bien situĂ© Ă  proximitĂ© de la station South Kensington et de Kensington Gardens.
Stayed 1 night in Oct 2025