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35 Swinton Street

3.0 star property

Reviews

5.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Kitchen
  • Free WiFi

Explore the area

View map
35 Swinton Street, London, England, WC1X 9NT
  • Russell Square
    ‪10 min walk‬
  • The British Museum
    ‪16 min walk‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Design Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Apartment

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Located in London (London City Centre), 35 Swinton Street is within a 15-minute walk of Russell Square and University College London. .This apartment is 1.2 mi (1.9 km) from The British Museum and 1.6 mi (2.5 km) from St. Paul's Cathedral.
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What's nearby

  • Russell Square - 10 min walk - 0.9 km
  • The British Museum - 16 min walk - 1.4 km
  • Leicester Square - 5 min drive - 2.7 km
  • Piccadilly Circus - 6 min drive - 3.0 km
  • Trafalgar Square - 6 min drive - 3.0 km

Getting around

  • London (QQK-King's Cross Train Station) - 7 min walk
  • King's Cross & St. Pancras Underground Station - 8 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Honest Burgers - ‬5 min walk
  • ‪The Lucas Arms - ‬2 min walk
  • ‪Cappadocia - ‬3 min walk
  • ‪The Water Rats - ‬2 min walk
  • ‪The Queens Head - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

35 Swinton Street

Apartment with a 24-hour front desk, near Russell Square
35 Swinton Street offers 7 air-conditioned accommodations with free minibar items and espresso makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. 42-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Treat yourself to a stay in one of the 7 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in the apartment: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Free stocked minibar

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

35 Swinton Street Apartment London
35 Swinton Street Apartment
35 Swinton Street Apartment London
35 Swinton Street Apartment
35 Swinton Street London
Apartment 35 Swinton Street London
London 35 Swinton Street Apartment
Apartment 35 Swinton Street
35 Swinton Street London
35 Swinton Street London
35 Swinton Street Apartment
35 Swinton Street Apartment London

Reviews

35 Swinton Street Reviews

5.0

6.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 13 out of 38 reviews
Rating 4 - Poor. 6 out of 38 reviews
Rating 2 - Terrible. 12 out of 38 reviews

Reviews

2/10 Terrible

Terrance

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condition

The condition of the flat was not as shown on pictures. When I complained about the state of the accommodation, I was told someone would be in touch for a replacement accommodation the following morning. That didn’t happen. A real disappointment.
Stayed 2 nights in Aug 2019

2/10 Terrible

MS

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We reached the property at about 10 pm and the property was handed over to someone else. Had to call the number on this booking and somehow the front desk rep helped us to get a room in the basement which was smelly and without any ventilation. Had a pathetic stay experience and would not recommend such experience for anyone else. I strongly suggest expedia's London business development rep need to close look into this and act on it ASAP.
Stayed 1 night in Jul 2019

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I had on Expedia so far :( This is not even a hotel, it’s just a bunch of dirty noisy apartments without luggage storage, without a reception and with check in starting as late as 4pm. I arrived at 2pm with two heavy pieces of luggage to store and there was nobody there to help me. When I finally managed to get into the property piggybacking somebody I faced many flights of narrow stairs with nobody to help me before reaching my room. When I called the management they were unpleasant and offensive. I demand that this property be taken off Expedia as it damages Expedia’s reputation.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Poor facilities

Ok for self catering. Poor as a room for the night. Basement flat, poor light, TV no BBC inside aerial. Bed springs very noisy, No wi-fi. No mirror. Entrance difficult to find in side road.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In somewhat difficult circumstances, they were most accommodating in carting our bags to and from the check in point.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good feeling about the place for a short stay.
Stayed 3 nights in Mar 2019

4/10 Poor

Marcus

Disliked: Property conditions & facilities, room comfort

Apartment best avoided

There is no reception at the property. You have to go to the Hotel Melville in Argyle Square to go the entry codes. Finally got into the property after about 45 minutes. The apartment itself was dire; really basic, no wifi, no tv reception, no information. It was the worst room I have stayed in in a very long time. Bathroom was ok but no soap or shampoo. Didn't use the 'kitchen facilities'. The bedroom had a bed, bedside table, dining table, 2 chairs and a television. That's it; no bedside light, no wardrobe, no drawers. I won't be stsying there again.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

6/10 Okay

Kaushik

Liked: Cleanliness, staff & service, room comfort
Access codes were not sent on time and there are no shower gels or hand wash soap in the bathroom. Nice cosy place!
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Only good thing was the Location as it was close to the Train station
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

good stay .

the stay was ok. no noise, central accommodation and easy access to the station. i think the wash basin in the bathroom could have done with ensuring the hair was taken out of the plug hole.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I had to call the “front desk” numerous times before they answered. The gave me the code to enter the building and direction to the room over the phone. Once I got to my room I noticed it was set up for only three people. I called them back and told them the reservation was supposed to be for four people. They said that they would be down with an additional bed. Five hours later I returned to the room and there was no additional bed. I called back and asked if they were going to bring another bed. The person I spoke with said that they were trying to get an additional bed but couldn’t because of the Christmas rush. This room was booked in November for a 27 December stay. There should not have been a rush. The person I was speaking with asked if I could have the additional person sleep in the double bed with me and my wife. I told him this was unacceptable. He said that there was another one bed flat that a person could stay in until they found a bed or he could get us two double bed flats. I said this was in acceptable. I told him that if he could not fulfill the original agreement that was purchased on Expedia then I would be looking somewhere else to stay. He told me he would refund one night since there wasn’t enough bedding but would have to speak with his manager to refund the second night. I told him the agreement was for to nights with room to sleep four and this was not what I received. Other items: kitchen had pill bugs, room was had musty smell.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room we were given was the basement room which wasnt in any of the pictures advertised on the booking. The room jtself was freezing cold, the TV hardly worked, the shower was warm for 30 seconds a day them freezing cold, the room above were incredibly noisy in the early hours, the bed had broken springs and was unbearably uncomfortable. Pretty terrible all round. Also I never received an email from the owner as to where we had to pick the keys up from I had to search online for a number, as Expedia couldn't help.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
I was given the wrong code for the front door. The wallet were covered in wet patches which worsened during the heavy rain. The images on the website were not for the apartment I was given. Would NOT have booked this property if the images were for the apartment I stayed in! Only positive was the distance to the tube station and the check in staff were helpful.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good property, better than expected. Was very surprised at the bad reviews about the property. I stayed in number 4 which was a nice little space, although annoying carrying suitcase up two flights of stairs. Great location, easy to find. Right near lots of shops and easy transport. Communication from management was quite poor. Messaged and rang many times 10 days in advance to ask for an early check in and how to check in and didn’t reply until I contacted Expedia who got them to reply! Also didn’t send the code until after I had to ring to find out when I would get the code as it was check in time
Stayed 1 night in Dec 2018

6/10 Okay

Alexander, glasgow

Basic
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is great for being close to train stations. It is quiet. I contacted the company to receive entry instruction but earlier email with entry instruction will be more useful. The company was responsive when asked to provide items. They should also supply chopping board, knife and a cafetière which can really help enhancing the experience.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Sauberkeit und Zustand der Wohnung sind definitiv ausbaufähig. Die Wanne in einem Bad ist verschimmelt. In einem Zimmer gab es einen Wasserschaden, der nicht behoben ist. Die Lage der Wohnung ist super !
Stayed 1 night in Nov 2019

10/10 Excellent

Lara May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great service, lots of room in the apartment and just perfect!
Stayed 3 nights in Jul 2019

6/10 Okay

ANGEL

Disliked: Room comfort

Limpia, poco espaciosa y cercano a KingsCross

Personal poco atento. Si ocurre algo, siempre tiene la culpa el cliente. Aunque ellos se equivoquen y no tengan lista la habitación cuando llegues, incluso si se avisa que llegas tarde por cuestión del vuelo. Nos dieron la llave de una habitación que ya estaba ocupada y el susto de los que estaban durmiendo fue monumental a la 1 de la mañana. Con mi pareja y dos peques bastante cansados, finalmente nos alojaron en una habitación inventada en el jardín de un edificio del barrio. Bastante limpia pero cada noche desalojábamos unas babosas de tamaño descomunal que desconocemos por donde podrían entrar. Ni una silla para sentarse, no había espacio para más. Lo mejor, pues que para dos noches de escapada, estábamos muy cerca de Kings Cross/San Pancras y nos permitía movernos rápidamente.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Foto ingannevoli, non ho trovato quello che mi aspettavo
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zat in de kelder, leek alsof dexstudio nog niet af was
Stayed 3 nights in Mar 2019

6/10 Okay

Melanie, Bochum

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Top Lage Statt einem Schlafsofa wie es in der Beschreibung stand war dort ein Einzelbett im Wohn-und Essraum Fenster undicht Nachts laut
Stayed 1 night in Mar 2019