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Kerry Hotel Hong Kong by Shangri-la

5.0 star property

Photo gallery for Kerry Hotel Hong Kong by Shangri-la

Exterior
Property video
Terrace/patio
Premier Sea View King Room
2 bars/lounges, poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
38 Hung Luen Road, Hung Hom Bay, Kowloon, 000000
  • Place, Wonderful Worlds of Whampoa
    ‪3 min walk‬
  • Place, Kowloon Bay
    ‪5 min walk‬
  • Place, Victoria Harbour
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Sea View King Room

City view

Deluxe Sea View King Room

9.2 out of 10
Wonderful
(10 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Club Sea View Room - King

City view

Club Sea View Room - King

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Premier City View King Room

Minibar, in-room safe, desk, laptop workspace

Premier City View King Room

8.6 out of 10
Excellent
(9 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Premier Sea View King Room

Minibar, in-room safe, desk, laptop workspace

Premier Sea View King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Executive Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Deluxe City View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

View all photos for Deluxe Sea View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Sea View Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Sea view

View all photos for Club Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Club Twin Room, City View

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • City view

View all photos for Club Premier City View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier City View Room - King

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Club Premier Sea View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier Sea View Room - King

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

Similar properties

View from room
Kowloon Shangri-La, Hong Kong
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,008 reviews
The price is AU$378
includes taxes & fees
27 Feb - 28 Feb
Kowloon Shangri-La, Hong Kong

About the area

Kowloon

A stay at Kerry Hotel Hong Kong by Shangri-la places you in the heart of Kowloon, within a 15-minute walk of Kowloon Bay and Victoria Harbour. .This luxury hotel is 3.9 mi (6.3 km) from Hong Kong Convention and Exhibition Centre and 6.1 mi (9.8 km) from Ocean Park.

What's nearby

  • Hung Hom Promenade - 1 min walk - 0.1 km
  • Wonderful Worlds of Whampoa - 3 min walk - 0.3 km
  • Kowloon Bay - 5 min walk - 0.4 km
  • Victoria Harbour - 11 min walk - 0.9 km
  • Tsim Sha Tsui Promenade - 12 min walk - 1.1 km

Getting around

  • Whampoa Station - 6 min walk
  • Hong Kong Hung Hom Station - 12 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • ‪Mid-Dynasty Restaurant 中華小廚 - ‬5 min walk
  • ‪Sushiro 壽司郎 - ‬6 min walk
  • ‪Ant One - ‬5 min walk
  • ‪NOC Whampoa - ‬5 min walk
  • ‪Sukiya - ‬4 min walk

About this property

Kerry Hotel Hong Kong by Shangri-la

Luxury hotel with 3 restaurants, 5-minute walk to Kowloon Bay
Kerry Hotel Hong Kong by Shangri-la offers 546 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 546 air-conditioned rooms featuring minibars and espresso makers. Wired and wireless internet access is complimentary, while 43-inch LED televisions with cable programming provide entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kowloon? This hotel has 18901 square feet (1756 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kerry Hotel Hong Kong by Shangri-la has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (HKD 600 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 348 for adults and HKD 348 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,901 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 565.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 348 for adults and HKD 348 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 565.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The seasonal pool will be open from December 01 to May 31
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kerry Hong Kong Kowloon
Kerry Hotel Hong Kong Kowloon
Kerry Hotel Hong Kong
Kerry Hong Kong By Shangri La
Kerry Hotel Hong Kong by Shangri-la Hotel
Kerry Hotel Hong Kong by Shangri-la Kowloon
Kerry Hotel Hong Kong by Shangri-la Hotel Kowloon

Kerry Hotel Hong Kong by Shangri-la Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1005 reviews
Rating 8 - Good. 179 out of 1005 reviews
Rating 6 - Okay. 36 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Po

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne-Marie

Stayed 2 nights in Oct 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

manminder

Stayed 4 nights in Oct 2025

10/10 Excellent

stewart

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment, polite staff excellent breakfast and seafood dinner
Stayed 4 nights in Oct 2025

8/10 Good

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was good overall,
Stayed 4 nights in Oct 2025

10/10 Excellent

Diego, Monterrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Hoi Ching Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

M

Travelled with family
Liked: Cleanliness, property conditions & facilities
I booked 2 rooms and requested to have 2 rooms near to each other. When I checked in at 3pm, the front desk staff replied that only one room was available, the other room near to this room was still dirty and not sure when it was cleaned completely. She asked us to wait for 45 mins. By 4pm, the room was still not yet ready and no definite available time was provided. I complained that they were wasting my time as I made this request earlier when the reservation was made, not last minute request. They simply ignored my request made earlier. After waiting for another 30 mins, the room was settled. Poor customer service management!
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaotian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Asfand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Exceptional Stay at Kerry Hotel Hong Kong Our stay at Kerry Hotel Hong Kong was nothing short of outstanding. From the moment we checked in, we were greeted with warm hospitality and exceptional service that made us feel instantly welcome. We stayed in a bay-facing room, and the view was absolutely breathtaking. The floor-to-ceiling windows offered a stunning panoramic look over Victoria Harbour—watching the sunrise and city lights at night from our room was a highlight of our trip. The room itself was spacious, beautifully designed, and incredibly comfortable. One thing that really stood out was the impeccable cleanliness. Everything from the bedding to the bathroom was spotless and well-maintained, which gave us a strong sense of comfort and care. Housekeeping was consistent and detail-oriented, ensuring the room stayed fresh and inviting every day. The hotel’s overall atmosphere strikes a perfect balance between modern luxury and relaxing charm. We loved the facilities—especially the gorgeous infinity pool with harbor views and the excellent dining options. Breakfast at Big Bay Café offered an incredible spread of local and international dishes in a bright, airy setting. Whether you're visiting Hong Kong for business or leisure, we can’t recommend Kerry Hotel enough. It was a truly memorable experience, and we’ll definitely be returning!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nga Man

Stayed 4 nights in Sep 2025

10/10 Excellent

Rong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about Kerry Hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Mahreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommend!

I had a wonderful experience at [Hotel Name]. From the moment I arrived, the staff were incredibly welcoming and professional. The check-in process was smooth, and my room was clean, comfortable, and well-appointed with all the amenities I needed. The location was perfect—close to the harbour and ferry point. I especially appreciated the infinity pool With harbour views. The housekeeping was consistent and thorough throughout my stay, and every staff member I interacted with went above and beyond to ensure I was comfortable. Overall, this hotel exceeded my expectations. I would definitely stay here again and recommend it to anyone looking for quality accommodation in Hong Kong.
Stayed 1 night in Jul 2025

8/10 Good

TSZE TONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is good
Stayed 4 nights in Jul 2025

8/10 Good

TSZE TONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good
Stayed 4 nights in Jul 2025

6/10 Okay

orianda

Travelled with family
Liked: Property conditions & facilities
Pros: beautiful views, decent sized room, nice gym, great pool (although should be a bit larger as it was frequently quite crowded), the "Dockyard" restaurant attached to the hotel ha lots of options and was affordable (not common with high end hotels) Cons: Long lines at check in, STRONG smell from toilet - if the lid to the toilet was left open the whole room smelled terrible. It did not look to be dirty so I suspect it was a larger plumbing issue causing it - I have no doubt that the hotel is aware and keeps renting out the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Elias

Stayed 2 nights in Jun 2025

8/10 Good

Ivy

Stayed 5 nights in Jun 2025

10/10 Excellent

Martin

Stayed 3 nights in Jun 2025

6/10 Okay

Mohammed, Riyadh

Stayed 2 nights in Jun 2025

10/10 Excellent

Muzammal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Muslim friendly dining.
Stayed 3 nights in May 2025

10/10 Excellent

Sze wang

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I come to Hong Kong twice a year and had never stayed at Kerry in the past. I am so glad I have stayed at Kerry this time. It is definitely the e best hotel I have stayed in hk in the past few years. I will definitely come back again. Great view from my room, excellent swimming pool, very good service, very polite staff, room is spacious too.
Stayed 5 nights in May 2025