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Sheraton Hong Kong Hotel & Towers

5.0 star property

Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom, Non Smoking | Living room
Suite, 1 Bedroom, Non Smoking
Outdoor pool, pool umbrellas, pool loungers
Exterior
Executive lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Happy Valley Race Course
    ‪4 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

View from room

Room, 1 King Bed, Non Smoking, Harbour View

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Harbour View

View from room

Club Room, 2 Single Beds, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Larger Room, 1 King Bed, Harbour View

View from room

Larger Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | View from property

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, Harbour View

View from room

Club Suite, 1 Bedroom, Non Smoking, Harbour View

  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from room

Club Suite, 1 Bedroom, Non Smoking

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbour View

View from room

Club Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

City view

Room, 2 Single Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

InterContinental Grand Stanford Hong Kong by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is AU$379
for 1 room
includes taxes & fees
19 July - 20 July
InterContinental Grand Stanford Hong Kong by IHG

About the area

Kowloon

Sheraton Hong Kong Hotel & Towers is centrally located in Kowloon, a 3-minute walk from Hong Kong Museum of Art and 12 minutes by foot from Victoria Harbour. .This hotel is 3.5 mi (5.7 km) from Happy Valley Race Course and 4 mi (6.4 km) from Hong Kong Convention and Exhibition Centre.

What's nearby

  • Hong Kong Convention and Exhibition Centre - 4 min drive - 4.2 km
  • Happy Valley Race Course - 4 min drive - 4.2 km
  • Hong Kong - Macau Ferry Terminal - 5 min drive - 5.5 km
  • University of Hong Kong - 6 min drive - 5.9 km
  • Lan Kwai Fong - 6 min drive - 5.9 km

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Yung's Bistro - ‬2 min walk
  • ‪Omotesando Koffee - ‬2 min walk
  • ‪The Café - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Lobby - ‬1 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 782 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Celestial Court, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kowloon? This hotel has 15043 square feet (1398 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 339.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night
  • Service fee: HKD 10 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and clean.

Our stay was wonderful, all the staff were friendly and polite. Room was clean and quiet. Location was very convenient as it was close to MTR and many shopping malls. Our room keeper Elaine was wonderful in keeping our room tidy and clean. I would recommend this location for others who wish to visit Hong Kong.
Stayed 14 nights in Mar 2025

8/10 Good

POHSUN

Stayed 3 nights in Mar 2025

10/10 Excellent

Ishan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

4/10 Poor

Pinky

Stayed 8 nights in Feb 2025

4/10 Poor

Pinky

Travelled with family
Disliked: Staff & service, property conditions & facilities
I recently stayed at Sheraton and had a very disappointing experience regarding their handling of guest safety and support. During my stay, I fell in the parking lot, which was poorly lit and had a raised pathway that was difficult to see. A couple personnel checked with me while I fell in the parking lot and provided an ice pack. Howver, after the incident, I requested three ice packs for my injury, but the hotel failed to provide them and provided one only. Even more concerning, no staff followed up on my condition afterward to check if I was okay or needed further assistance. When I brought up these issues at checkout, I was simply told that they would "improve in the future"—but that does nothing to help me or address the lack of care I experienced. I expected better support from a hotel, especially when it comes to guest safety.

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went the extra mile to make our Anniversary more beautiful. They gave us a very delicious cake and a bottle of wine.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, accessibility, friendly staff. We found the services were excellent
Stayed 2 nights in Mar 2025

8/10 Good

Tom

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good shopping location
Stayed 3 nights in Feb 2025

10/10 Excellent

Xiaoyuan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good but not flexible on dates changes even agent want to change
Stayed 3 nights in Mar 2025

10/10 Excellent

mats

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was superb
Stayed 1 night in Mar 2025

10/10 Excellent

Chung Yan

Stayed 1 night in Mar 2025

10/10 Excellent

youngoh

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Kheng Siah

Stayed 4 nights in Feb 2025

10/10 Excellent

CHUNG YIH

Stayed 2 nights in Mar 2025

10/10 Excellent

Pinky

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sungwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

HEY RYUNG

Stayed 4 nights in Feb 2025

8/10 Good

YU ZHOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s very easy to get most the transportation for example, MTR and ferry to century.
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located, good price.
Stayed 4 nights in Feb 2025