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Sheraton Hong Kong Hotel & Towers

5.0 star property

Photo gallery for Sheraton Hong Kong Hotel & Towers

2 bars/lounges
Suite, 1 Bedroom | Living room
Exterior
Lobby
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

View map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Place, Tsim Sha Tsui Promenade
    ‪1 min walk‬
  • Place, Hong Kong Museum of Art
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbour View

View from room

Club Suite, 1 Bedroom, Harbour View

  • 53 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from property

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Single Beds, Harbour View

View from room

Club Room, 2 Single Beds, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Harbour View

View from room

Club Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

City view

Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

View from room
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,010 reviews
The price is AU$297
includes taxes & fees
17 Dec - 18 Dec
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About the area

Kowloon

Sheraton Hong Kong Hotel & Towers is centrally located in Kowloon, a 3-minute walk from Hong Kong Museum of Art and 12 minutes by foot from Victoria Harbour. .This hotel is 3.5 mi (5.7 km) from Happy Valley Race Course and 4 mi (6.4 km) from Hong Kong Convention and Exhibition Centre.

What's nearby

  • Tsim Sha Tsui Promenade - 1 min walk - 0.0 km
  • Hong Kong Museum of Art - 2 min walk - 0.2 km
  • 1881 Heritage - 3 min walk - 0.3 km
  • Harbour City - 5 min walk - 0.4 km
  • Victoria Harbour - 11 min walk - 1.0 km

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Omotesando Koffee - ‬2 min walk
  • ‪Yung’s Bistro - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Sky Lounge 視佳廊 - ‬1 min walk
  • ‪The Café - ‬2 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 782 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Celestial Court, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kowloon? This hotel has 15043 square feet (1398 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 339.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Reviews

Sheraton Hong Kong Hotel & Towers Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 271 out of 1009 reviews
Rating 6 - Okay. 103 out of 1009 reviews
Rating 4 - Poor. 53 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

Reviews

10/10 Excellent

Kath Leen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was strategically located opposite Victoria Harbour. We got a harbour view room, which has splendid view. Room was clean and comfortable. Truly an enjoyable stay.
Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. The property needs some updating.
Stayed 2 nights in Jun 2025

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tge location is excellent. It is vary close to the train station abd the popular shopping areas. The room is clean and reasonable size. The toiletries/amenities are basic but enough. Overall it is good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Andrew, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest, warmest welcome we have ever enjoyed. Thank you to the entire team.
Stayed 3 nights in Aug 2025

10/10 Excellent

Isao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is good. Requests are full filled. Need door stoppers for rooms connected (used bathtub mat and same after room clean)
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Travelled with family
Liked: Amenities
great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Isao

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good priced value for location and security.
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , spacious rooms and walkable to metro stations.
Stayed 1 night in Aug 2025

10/10 Excellent

Sangeon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Stayed 5 nights in May 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, very close to metro. And staff is friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Siqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

2/10 Terrible

Plantier

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer, Oakland

Stayed 6 nights in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge staff were helpful. check in staff a bit rushed. Getting from airport to hotel was not straightforward. I had to do some additional research. Hotel shuttle would be nice. Otherwise, the hotel is centrally located, and easy to get on and off metro.
Stayed 3 nights in Jul 2025

6/10 Okay

Jiping

Stayed 1 night in Jul 2025

10/10 Excellent

Eugene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location in TST, and to the waterfront. Very helpful lobby concierge.
Stayed 1 night in Jul 2025

8/10 Good

ROGER

Stayed 3 nights in Jul 2025

8/10 Good

chris

Stayed 1 night in Jul 2025

10/10 Excellent

Cinthia

Stayed 1 night in Jul 2025

2/10 Terrible

Guy

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ming Fai Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with silent environment
Stayed 1 night in Jul 2025

10/10 Excellent

Dr Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

KYOUNGJU

Stayed 3 nights in Jun 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025