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The Ritz-Carlton, Hong Kong

5.0 star property

Photo gallery for The Ritz-Carlton, Hong Kong

Separate bathtub and shower, rainfall showerhead, designer toiletries
Couples treatment room(s), hot tub, steam room, body treatments
Couples treatment room(s), hot tub, steam room, body treatments
Indoor pool
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon
  • Place, Elements Shopping Mall
    ‪1 min walk‬
  • Place, West Kowloon Cultural District
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪14 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Deluxe Victoria Harbour Room, Club access, 1 King, Victoria Harbour View

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Victoria Harbour Room, Club access, 1 King, Victoria Harbour View

  • Harbor view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Seaview Room, Club access, 1 King, South China Sea View

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Seaview Room, Club access, 1 King, South China Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room, Club access, 1 King, City View

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Room, Club access, 1 King, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Victoria Harbour Room, 1 King, Victoria Harbour View

Deluxe Victoria Harbour Room, 1 King, Victoria Harbour View

Deluxe Victoria Harbour Room, 1 King, Victoria Harbour View

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Seaview Room, 1 King, South China Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Seaview Room, 1 King, South China Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King, City View

Deluxe Room, 1 King, City View

Deluxe Room, 1 King, City View

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Seaview Room, 1 King, South China Sea View, Corner Room

Premium bedding, down duvets, minibar, in-room safe

Grand Seaview Room, 1 King, South China Sea View, Corner Room

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Seaview Room, Club access, 1 King, South China Sea View, Corner Room

Premium bedding, down duvets, minibar, in-room safe

Club Grand Seaview Room, Club access, 1 King, South China Sea View, Corner Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Club access, 1 Bedroom Suite, 1 King, South China Sea view

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Club access, 1 Bedroom Suite, 1 King, South China Sea view

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Victoria Harbour Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View

Deluxe Victoria Harbour Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View | Living room

Deluxe Victoria Harbour Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Victoria Harbour Room, 1 King, Victoria Harbour View, Corner Room

Premium bedding, down duvets, minibar, in-room safe

Grand Victoria Harbour Room, 1 King, Victoria Harbour View, Corner Room

9.6 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Victoria Harbour Room, Club access, 1 King, Victoria Harbour View, Corner Room

Premium bedding, down duvets, minibar, in-room safe

Club Grand Victoria Harbour Room, Club access, 1 King, Victoria Harbour View, Corner Room

  • Harbor view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Executive Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View

Premier Executive Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View | Living room

Premier Executive Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Victoria Harbour Room, 2 Double, Victoria Habour View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Victoria Harbour Room, 2 Double, Victoria Habour View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Seaview Room, 2 Double, South China Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Seaview Room, 2 Double, South China Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Carlton Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View

Premium bedding, down duvets, minibar, in-room safe

Carlton Suite, Club access, 1 Bedroom Suite, 1 King, Victoria Harbour View

  • Harbor view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite, Club access, 1 Bedroom Presidential Suite, 1 King, Victoria Harbour View

The Ritz-Carlton Suite, Club access, 1 Bedroom Presidential Suite, 1 King, Victoria Harbour View

The Ritz-Carlton Suite, Club access, 1 Bedroom Presidential Suite, 1 King, Victoria Harbour View

  • Harbor view
  • 363 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Club access, 1 Bedroom Suite, 1 King, South China Sea view

Premium bedding, down duvets, minibar, in-room safe

Family Suite, Club access, 1 Bedroom Suite, 1 King, South China Sea view

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Kowloon

In the heart of Kowloon, The Ritz-Carlton, Hong Kong is within a 5-minute drive of West Kowloon Cultural District and Xiqu Centre. .This luxury hotel is 1.6 mi (2.6 km) from Victoria Harbour and 4 mi (6.5 km) from Lan Kwai Fong.

What's nearby

  • Sky100 - 1 min walk - 0.0 km
  • Elements Shopping Mall - 1 min walk - 0.1 km
  • West Kowloon Cultural District - 2 min walk - 0.2 km
  • Harbour City - 11 min walk - 1.0 km
  • Victoria Harbour - 14 min walk - 1.2 km

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 14 min walk
  • Hong Kong International Airport (HKG) - 28 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Ozone - ‬10 min walk
  • ‪Mango Tree - ‬1 min walk
  • ‪McDonald's 麥當勞 - ‬7 min walk
  • ‪Prince Restaurant - ‬2 min walk

About this property

The Ritz-Carlton, Hong Kong

The Ritz-Carlton, Hong Kong offers 312 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 312 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Tosca di Angelo, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kowloon? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Tosca di Angelo - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Tin Lung Heen - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.
Cafe 103 - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per day)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 470.80 for adults and HKD 228.80 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe 103
  • The Lounge and Bar
  • Tin Lung Heen
  • Tosca di Angelo

Things to do

  • 24-hour gym
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping centre
  • Steam room
  • Wine tasting room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 904.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 470.8 for adults and HKD 228.8 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 904.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong
The Ritz Carlton, Hong Kong
The Ritz-Carlton, Hong Kong Hotel
The Ritz-Carlton, Hong Kong Kowloon
The Ritz-Carlton, Hong Kong Hotel Kowloon

The Ritz-Carlton, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 132 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The level of high service, great food, and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Yee

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay thanks to the excellent staff!
Stayed 1 night in Dec 2025

6/10 Okay

David, woodcliff Lake

Stayed 3 nights in Oct 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Great views, room was amazing and lovely hotel - reception team and communication was excellent - I needed a late check out that they were very happy to accommodate. Only wish I could have stayed longer!!
Stayed 1 night in Nov 2025

8/10 Good

Cho W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tin Lung food was not good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marwan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was all great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey G

Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing views, great breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Liang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute best hotel I have ever stayed at and I have stayed at some epic places! Definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jiadong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes, shops are nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Hisun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel experience we have ever had. The hotel is amazing and the staff are phenomenal.
Stayed 2 nights in Sep 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service, friendly, helpful, accomodating. Made us feel special from the moment we arrived, so much so, that we booked again that day. Rooftop bar jawdropping views of Hong Kong, wonderful cocktails, and outstanding service. Rooftop pool out of this world.
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay
Stayed 4 nights in Sep 2025

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

haikel

Liked: Cleanliness, staff & service, room comfort

Ritz Carlton Review HK

The morning buffet features a lot of pork options. Would love more chicken or beef. Bed is very comfortable. The tv selection is very poor for a hotel at this level. Even cartoon channels are in Cantonese. Netflix not available without chromecast. No bidet in the toilet. Excellent water pressure and heater. They set up a complementary happy birthday banner which was well appreciated. Besides all that, i feel the hotel relies heavily on the view from the room. The view is indeed second to none and truly breathtaking but everything else about the hotel felt normal.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yao, Los Gatos

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot for work. This is the best hotel for food and service I have ever experienced.
Stayed 2 nights in Jul 2025

10/10 Excellent

Grace

Stayed 2 nights in Jul 2025