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It took me a couple moments to find the entrance to the hotel as it is somewhat tucked away between some of the many restaurants. However, once i found it and made my way in I have nothing but positive things to say. The staff were kind and helpful and the main lobby was clean and elegant in looks. The room was yes a bit small, but when you're a single traveler it works perfectly well. It was clean and modern and had all the usual amenities one looks for. The bed was a bit stiffer than I personally like, but overall that is a minor thing compared to the rest of the excellent experi had while at The Z Hotel, would definitely book there again.

Easy check in, rooms have everything you need. Hotel ideally located. Staff friendly and helpful.

Great property. Would definitely stay here again at my next trip in bath.

A beautiful hotel. Felt luxurious and special. The spa is stunning and so much better than the Thermae Spa. I was actually quite gutted that I spent additional money to go there. Stunning interiors and beautiful rooms. I will come back and I will recommend.

Second time staying at this hotel. Spotlessly clean. Comfortable bed. Good bathroom. Will certainly use again.

The support from the front of house staff is 5 stars. There was a few minor issues that I experienced for my first ever visit to this hotel. 1. There was some hairs on the bed which I had to manually pick up one by one. So this means, the room may not have been cleaned correctly. 2. The coffee machine was not working, luckily I found the plug was not connected. If the room was checked prior guest arrival this could have been corrected. 3. The ensuite bathroom doesn't have a door to close, so when you have a shower you will inadvertently partially flood the floor. 4. There is wireless charging capability on pods integrated into the small desk side cabinets but these didn't work. 5. I didn't find any available sockets to plug my laptop in to work from. So I had to unplug the kettle and use that outlet. There should be at least a minimum of 1 plug socket on each side of the bed. 6. The shower room has a vanity mirror that is supposed to have an LED strip that is supposed to light up but this didn't work. 7. There is limited coffee options, 4 pods are supplied and this isn't alot for heavy coffee drinkers. It would also nice to have other options like mocha. Please note I am only highlighting small issues, I wouldn't say this affected my stay majorly, as it was only one day.