Serviced apartments in Covent Garden

I struggled to rate this hotel fairly. It is a nice hotel. The rooms are clean. The location is perfect. It is surrounded by restaurants, shopping, and about a 20-minute walk to most theaters. The reason I won’t stay here again is that the walls are paper thin. I could hear every conversation in the room next to us, and it seemed as if they were speaking in a “regular” volume. We could hear every room in our vicinity’s doors closing in the hallway. Also no air conditioning so you will most likely need to sleep with your window open. One night, there was a car alarm that went off for a long time. The hotel does leave ear plugs next to the bed, so I am sure they are aware of this issue.

Limited amenities. Very small rooms. Boxed in beds. No water, no glases, one pillow, no tv. No onsite restaurant. For the price this isnt acceptable and i clealy should have read the hotel details more. Just expected these as standard. Other than that it was ok. Hallway carpets dirty and well worn. But its a hallway. Stayed in better cheaper accomodation.

Very expensive; tiny rooms. Pleasant staff but the experience was not remarkable.

The room was clean but smaller than I thought. We called the front desk for some water and they came with 4 extra bottles of water which was amazing! Overall, I would stay here again.

Great little hotel in walking distance of many attractions, and very close to Covent Garden. The room was small, but was lovely and comfortable with good facilities. Also very quiet, which is amazing for central London. Would recommend it for those who would like to use it mostly as a base for exploring London.

As an American tourist I wanted to stay at a hotel that would hold my luggage for me before check in and with 24 hr staff for assistance. The staff was very friendly and gave us some suggestions of places to eat and have coffee while we waited. The comfy room was SNUG but it had all of the amenities I needed. I wish the room had more accessible outlets. There was one on one side of the bed but not the other. We accidentally overloaded the circuit in our bedroom because of it by using a power strip from the single outlet and it shut down all of the power to the outlet and TV. The staff was quick to come up to take a look and fix the issue. They let us borrow their adapter. I did make use of the water provided at the front desk. The lobby seems to be a hang out place for studying and free wifi. There was an instance where sat down in the lobby momentarily just to figure out my destination and the staff immediately poured me some water. Overall I had a great experience and would recommend to anyone.