Family accommodation in Covent Garden

Best thing about it was the view room gets very stuffy when it's hot no power plugs on the sides of the bed bit annoying. No ac

Front desk rude. Works directly above room with no notice. Fake eyelashes still stuck on the bedside table from previous guest. Internet slow. Can’t connect HDMI items to TV. Fridge not on. AC isn’t functional and directly from 1970’s. Nothing been upgraded in a LONG time despite new ownership. Gym equipment is in disrepair. Some buttons for lifts / elevators not working. It’s a hotel, it’s cheap and it’s close to the city. That’s it.

Staff is amazing. Gym is HORRIBLE. it should not be advertised as part of the hotel. Very dirty and dark and loud. Very disappointed as this was a reason I boooked to stay there

Fantastic staff, great location

Great location and comfortable rooms. Check in and check out process fast

Great hotel in a great location. Sadly the restaurant was understaffed and the food was underwhelming at less than ideal prices. But the beds, bedding, location, and staff were excellent. We would stay here again.