Tropicana Motel

3.5 star property

Photo gallery for Tropicana Motel

Shopping centre
Beach nearby
Loft | Living area
Shopping centre
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

Queen Motel Suite

7.6 out of 10
Good
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Double

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

Triple Room

7.4 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Queen Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Family Suite

  • Sleeps 7

Superior Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

Superior Queen Room

  • Sleeps 4

Family Queen Room

  • Sleeps 6

House

  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

Loft

10.0 out of 10
Exceptional
(1 review)
  • 140 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

House

  • Sleeps 6

Family Apartment

  • Sleeps 8

One-Bedroom Room

  • Sleeps 6

Loft

  • Sleeps 8

Similar properties

About the area

Gold Coast

With a stay at Tropicana Motel in Gold Coast (Mermaid Beach), you'll be a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes by foot from The Star Gold Coast. .This motel is 11.7 mi (18.8 km) from Kirra Beach and 2.5 mi (4.1 km) from Surfers Paradise Beach.

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • Kurrawa Beach - 7 min walk - 0.6 km
  • The Oasis - 10 min walk - 0.9 km
  • The Star Gold Coast - 12 min walk - 1.1 km
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km

Getting around

  • Broadbeach South Light Rail Station - 6 min walk
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 26 min drive

Restaurants

  • ‪BiN 232 - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk
  • ‪Motto Motto - ‬7 min walk
  • ‪No Name Lane Espresso - ‬6 min walk

About this property

Tropicana Motel

Motel with an outdoor pool, 4-minute walk to Pacific Fair Shopping Centre
Tropicana Motel offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Make yourself at home in one of the 17 air-conditioned rooms featuring refrigerators and microwaves. 40-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided once per stay.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tropicana Motel.
Featured amenities include express check-out and luggage storage. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 98 612 823 515

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 801 reviews
Rating 8 - Good. 291 out of 801 reviews
Rating 6 - Okay. 93 out of 801 reviews
Rating 4 - Poor. 33 out of 801 reviews
Rating 2 - Terrible. 49 out of 801 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Joanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room A needs a complete overhaul. The ceiling in the room has water stains and paint peeling, the walls looked like they needed cleaning or repainting and the window sills had bugs and dust on them. The bathroom ceiling was worse. It looked like it was going to collapse. The exhaust fan is in desperate need of a clean - full of dust. The mirror was masking taped to the wall. With no shower screen the floor got very wet and there was inadequate hanging space to dry out the floor mat. The pull out clothes line can't hold a drenched floor mat. The location of the motel is awesome though. Pacific Fair, the casino, the beach and the light rail all are within walking distance.
Stayed 2 nights in Jan 2026

10/10 Excellent

Diana

Travelled with family
Liked: Amenities
It is a convenient hotel near Broardbeach. The staff are courteous and the sheets, towels and everything is clean. The rooms could do with a makeover butt they are cheap so I'm satisfied.
First room of family room.
Kitchen of family room
Stayed 3 nights in Jan 2026

8/10 Good

JOSHUA

Liked: Amenities, property conditions & facilities
Staff and location was nice
Stayed 2 nights in Nov 2025

8/10 Good

Jo, Hillsburgh

Travelled with family
Liked: Cleanliness, staff & service
There was road construction very close by. We were warned ahead of time and it’s the only thing we didn’t like.
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Liked: Staff & service
Staff were very friendly and room basic but clean
Stayed 1 night in Oct 2025

6/10 Okay

Zane

Travelled with family
Liked: Staff & service
Hotel was close to everything, room was beat and tidy, only issue is timber blinds and no blackout curtins, light outside our room was a little bright trying to get to sleep, but other then that a great hotel
Stayed 2 nights in Oct 2025

8/10 Good

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place definitely does not have any street appeal. But staff were great and room was very clean and tidy . Bed also very comfortable. Was an over night work trip so was perfect but definitely not a family holiday destination.
Stayed 1 night in Oct 2025

6/10 Okay

Kristina

Stayed 1 night in Oct 2025

2/10 Terrible

Itamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Wes

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to depart thr property at 11am due to road construction noises. No refund provided after requesting. Total rip off - be warned
Stayed 1 night in Oct 2025

8/10 Good

kevin

Liked: Property conditions & facilities
shops were nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property for kids
Stayed 1 night in Sep 2025

8/10 Good

GEORGIA

Stayed 1 night in Sep 2025

4/10 Poor

Brayden

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, mold in bathroom, blood on the wall, bugs found in the unit, the carpet was dirty behind the mini fridge (which was in bad shape) and behind the beds were also very dusty. The bed and sheets were the only rhing clean and tidy in there. The walls were paper thin, we could hear most conversations happening in the parking lot and as we were located on the ground floor, we could hear every step up the stairs which sounded like stomping. There was construction going on right outside the building, which is out of their control but something to keep in mind, they did give out ear plugs so it is obviously well noticed by the motel but not mentioned until the day we were set to check in, nor did the mention that there was two construction sites operating. Reception only open from 9am till 7pm. We were supposed to stay for two nights but left after the first due to the construction being too disrutbive for our 3 year old. They would not reimburse us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricky

Construction activities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, its an old place but been renovated and is nice and clean. In a good spot for access to pacific fair and half hour drive to the theme parks. Carpark is small and can fill up, but you can park on the grass at the property next door. If i had one negative, the shower pressure wasnt the best 😁 Thank you for having us.
Stayed 5 nights in Sep 2025

8/10 Good

Judy

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service
Good for the price- clean and convenient location
Stayed 1 night in Aug 2025

4/10 Poor

Vaughan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like it was going to fall down..lights and fire alarm didnt work
Stayed 2 nights in Aug 2025

6/10 Okay

Chloe

Travelled with family
Liked: Staff & service
No internet :( complained & they connected us to the office which cut out every minute. My daughter’s feet were filthy from walking around the room. Limited parking too Best thing was location and cheaper then other hotels Pay for what you get I guess
Stayed 1 night in Aug 2025

8/10 Good

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with cheap rates.
Stayed 5 nights in Jun 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation.
Stayed 1 night in Aug 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit annoying in the way of road works happening; beds were ok comfort wise, motel room was basic, convenient location with walking distance to pacific fair, internet kept playing up
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025