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Got scared by some negative reviews and was very happy we didn’t listen, we had a great time and recommend it to our family. Food: I thought the food at the main buffet was alright but I think it just should’ve been a little warmer, but I had no issues with the taste or quality. The restaurant food was great and I really enjoyed the steakhouse and the French restaurant. My husband is still raving about the hibachi and he’s had the real thing in Japan! Funny enough I strongly preferred the food at the goldfish buffet over the main buffet, especially the grilled meats. If you have a sweet tooth like me any place to grab food at Lopesan will be paradise. The coffee at Bavaro was also excellent. Pools: Pools were amazing and loved the juice bar right by the main pool. Never had issues finding a chair by the pool or by the beach. My biggest complaint is that the pools close so early Room: There was a slight moist smell to our room but it wasn’t offensive and I really don’t think it was mold or anything like that. The room was beautiful and spacious and I loved the big private balcony with comfy outdoor seating. Service: the servers were not as smiley as I’m used to in Canada but they were always attentive kind and quick. I didn’t experience any wait times anywhere and I don’t really understand the complaints about the staff. Our room cleaning was a little inconsistent, sometimes our face towels or shower mat was not replaced but overall i thought it was fine.

Staff was awesome, grounds were well kept, rooms were cleaned well. Great location, really private. Great beach front and pool.

Great place for a family getaway!

Fantastic Breakfast. ASK for server WILLY (he's amazing). WILLY filled us with his unconditional love and sunshine!! My loved was so comfortable with Willy, she had gotten mom to face-time with Willy. He made both of the ladies feel so special and seen. He invited 'mom' to come on a visit next time. It was amazing watching the three of them interact on 'facetime'. Go see Willy when having breakfast at the PALMS for breakfast. Tell Willy that 'white chocolate' sent you! With Loving Kindness, Chris

Exelente experiencia servicio al cliente siempre con una sonrisa. Las piscinas limpias como los predios del lugar y comida rica. Cuartos comodos, experiencia de 100.

This is by far the best resort we have been to in Punta Cana. The selection of food was great. The breakfast has several options, the steakhouse served the best steaks. The Asian restaurant has very good food. The coffee shop served very good coffee , pastries and ice cream. The gym was great also serving healthy juices. The staff was very friendly and polite. The activity during the day were great. There was always beds and towels available around the pool and the beach. This resort is good for a relaxing vacation. Not much was going on as night entertainment. I would highly recommend it for a nice relaxing vacation.