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Grand Palladium Punta Cana Resort & Spa - All Inclusive

5.0 star property

Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Aerial view
Creator video
Deluxe Poolside
Lobby sitting area
Junior Suite Garden View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪3 min walk‬
  • Place, Casino Avalon Princess
    ‪18 min walk‬
  • Place, Los Corales Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Garden View

View from room

Deluxe Garden View

8.8 out of 10
Excellent
(65 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Single Use

View from room

Deluxe Garden View Single Use

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Loft Suite Garden View

Loft Suite Garden View

Loft Suite Garden View

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Poolside

Deluxe Poolside

Deluxe Poolside

8.2 out of 10
Very good
(64 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Poolside

8.2 out of 10
Very good
(27 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Pool Access

Premium bedding, memory-foam beds, free minibar, in-room safe

Junior Suite Pool Access

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Grand Palladium Palace Resort Spa & Casino - All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
3.9 out of 5, Good, 1,000 reviews
The price is AU$626
includes taxes & fees
26 Apr - 27 Apr
Grand Palladium Palace Resort Spa & Casino - All Inclusive

About the area

Punta Cana

With a stay at Grand Palladium Punta Cana Resort & Spa - All Inclusive in Punta Cana, you'll be 0.2 mi (0.4 km) from Cortecito Beach and 10.9 mi (17.5 km) from Macao Beach. .This all-inclusive property is 5.2 mi (8.4 km) from Bavaro Beach and 12.4 mi (20 km) from Cabeza de Toro Beach.

What's nearby

  • Cortecito Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 18 min walk - 1.5 km
  • Aromas Museum - 18 min walk - 1.6 km
  • Los Corales Beach - 3 min drive - 1.9 km
  • Bavaro Beach - 13 min drive - 6.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 32 min drive

Restaurants

  • ‪Helios Restaurante - ‬7 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪Papaya Tiki Bar - ‬5 min drive
  • ‪El Dorado - ‬1 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 582 guestrooms, featuring indoor private hot tubs and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at Portofino, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 3 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Punta Cana? This property has 605 square feet (56 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only.
El Dorado Steak House - This theme restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
Bhogali - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Sumptuori - This theme restaurant specializes in barbecue and serves dinner only. Open daily.
Behique - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 beach bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 swim-up bars
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Behique
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Things to do

  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square foot of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available for a surcharge.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities
Bar well stocked and pool clean. Rooms clean but bedding had a foul odor,staff didnt change bedding until i complained to house keeping.
Stayed 7 nights in Dec 2025

2/10 Terrible

Santrecia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
My recent trip to the Grand Palladium Palace Resort & Spa was hands down the worst vacation I have ever taken. From the moment we arrived, it was clear that the staff was not interested in making guests feel welcome or comfortable. The customer service was abysmal—85% staff members were consistently rude, unhelpful, and downright unpleasant. Instead of being greeted with warmth or hospitality. The staff’s attitude was far from professional; they seemed more interested in rushing us away than assisting us with any questions or concerns. On the first day, we had no clean washcloth, no pillowcase, and no sheets. Went to the front desk three different times before we received clean sheets and rags four hours later. The food was another major disappointment. It was consistently bland, poorly prepared. My husband got food poisoning. We only had the opportunity to try one restaurant within the resort ; fortunately, we had to eat at the buffet for all our meals. We were told all restaurants were fully booked and had no available reservations. Overall, the resort fell short of even the most basic expectations for customer service and comfort. It was a frustrating, disheartening experience that left us wishing we had chosen a different destination. I would not recommend this resort to anyone looking for a relaxing or enjoyable vacation. Save your money and time. there are far better options out there that genuinely value their guests and provide quality service.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jayvon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in the evening on Thursday Dec 11. It took them an 1.5 to get us checked in. We dropped our items off to our room,then went to eat at the buffet. When we got back to our room it was extremely warm, our TV wasn't working in one of our bedrooms, as well as the mini bar. We contacted the front. An hr later they sent someone up to assist. They wasn't successful with anything. Friday morning we called back down bc we slept very uncomfortable, a s covered with sweat. We called back down to the front for assistance around 9a. They sent someone at 5pm. They still wasn't able to fix,the ac nor tv, and ended up having to switch the fridge out. Throughout the night we called and complained. Sat an Expedia agent arrived and switched our room at 3pm. The new room ac worked,but the room had a strong sewage smell that made us sick! Every restaurant we tried to make a reservation with said they were full, we walked to them to them thinking maybe someone canceled. Upon arrival they were completely empty with only five table being occupied. They finally got us in at the steak restaurant. When we were seated our table were covered with ants and were crawling on my daughter's arm! This vacation was a complete nightmare!!!!!!!!! I'm not stop with just this review, I'm taking this as high as possible!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic. All of our concerns were resolved expeditiously. Edwin is excellent. He checked on us and made sure we had everything we needed to enjoy our vacation. Carlos was also instrumental in making sure our room was changed to accomodate us. Our stay was great!
Stayed 3 nights in Dec 2025

8/10 Good

Joseph, Princeton

Stayed 3 nights in Nov 2025

10/10 Excellent

Wanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue espectacular. Desde el staff de servicio, la comida, la habitación, todo fue excelente. Todo el personal muy atento. Y el Sr. Juan Jalpay nos brindó un servicio y atención de excelencia. Definitivamente disfrutamos mucho nuestra estadía y esperamos volver pronto. La comida muy excelente en todos los restaurantes y buffets.
Stayed 7 nights in Nov 2025

10/10 Excellent

Paulo

Juan es muy bueno!
Stayed 4 nights in Nov 2025

8/10 Good

Chandan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Perfect, The good and The bad. Perfect - Cleanliness all around, Strong WIFI in the whole resort, Service was great. Good - good but limited entertainment, may be its due to off season(Nov, 2025); food quality was very good, but labels were all messed up, so be aware if you have specific dietary requirements; Bathrooms were clean but dated. Bad - The check in process was extremely slow. This needs improvement. it took us more than 1.5 hours to get us checked in to our rooms.
Stayed 4 nights in Nov 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff was very kind. Food in restaurants was decent. Buffet, not bad. But not great. I did get sick from a buffet and had to miss my massage. :-( Otherwise great atmosphere. Felt safe. Would go here again.
Stayed 4 nights in Nov 2025

8/10 Good

Neerja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, cleaning staff was amazing. I liked the amenities.
Stayed 4 nights in Nov 2025

6/10 Okay

Tieshia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No, the staff tried to solve the problem, but it smelled of mold. I got my room moved but the smell was in all the rooms. The morning of checkout the bathroom ceiling started to fall in. My concierge service was top notch. The resort is old and was priced too high for the expensive we endured.
Stayed 4 nights in Nov 2025

10/10 Excellent

Manjini

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best experience at Grand Palladium Punta Cana. Right from the moment we set foot on the property, Marina (manager of relationship services) met with us. Juan (check in at Punta Cana) was amazing. He made check in a breeze. Carlos (manager) from Bavaro coordinated our experience and made us feel at home. Juan and Marina made sure we had a great room, that we knew all the services the resort offered, assisted with a la carte bookings. We also did a dinner on the beach and they did such an amazing job putting this together. They were flexible when it was to rain on the night of our dinner. Hose Cruz (golf cart) drove us in the resort. He is amazing. Our child has food allergies. The chefs at eat restaurant came out to talk to us, including at the buffets. Chef Marvyn from Las Torres ran the breakfast buffet and he made sure the grills were cleaned prior to making my child’s crepes. Ruth from the pool bar is the best. She made the drinks perfectly. She was always pleasant, always remembered our drinks before we even ordered. Aris, Marian, Dani, and the woman from PoP did such a good job keeping the entertainment flowing. I loved the bachacha and the pool aerobics. We look forward to many more vacations at this resort. It was our second time back and it did not disappoint.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Starting off the checkin was very welcoming. They greeted us and it was nice. The rooms were spotless of course and very comfortable. Edwin checked us in with ease and made us feel right at home. The staff and the whole resort is 100%. I will for sure be back to visit.
Stayed 5 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Sabeen

Stayed 3 nights in Nov 2025

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guest services manager Carlos and his staff went above and beyond to make our stay absolutely incredible! Every staff member we encountered—from the restaurants to the grounds—were warm, welcoming, and attentive. The rooms were spotless and beautifully maintained, the bars were fully stocked with great selections, and the lush landscaping made the property feel like paradise. A big thank you to the individuals who assisted us and for making our stay so special. Oscar B. Toronto, Canada
Stayed 7 nights in Nov 2025

10/10 Excellent

Chun Pun

Liked: Cleanliness, staff & service, amenities
Staff are great! Especially Edwin (host), Elvis and Ramon (at the pool). The room is clean, quiet and nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Martha E, Waverly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Juan Jalpay fur nuestro concierge y nos trato muy bien. Excelente servicio
Stayed 3 nights in Nov 2025

10/10 Excellent

Mirljint

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The stay was amazing Edwin who made the check in for he made a great job 10 to 10 for the hotel and the staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Kin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin is very friendly and professional
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing staff, Edwin at front desk was great. He made sure our stay was comfortable and worry free. Great experience, would highly recommend staying at this resort.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dolly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience! Lots of great staff, we especially loved our concierge that helped us check in, Edwin would check on us to ensure our stay was amazing throughout!
Stayed 6 nights in Oct 2025

10/10 Excellent

Van, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Edwin was excellent. He help guide us and answered every questions we had. Edwin also went out of his way to make a special birthday surprise memorable and reserved all of our dinner reservations The Grand Palladium resort was amazing!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Mekhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was attentive and helpful and the customer service was great
Stayed 4 nights in Oct 2025