Skip to main content
Beginning of main content
lastminute.com.au Verified Reviews
Room type Options Nightly price Book
Junior Suite Poolside
66 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Family Selection Junior Suite Beachside Panoramic Ocean View
Room with view
66 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite Garden View
66 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite Poolside Ocean View
Room with view
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Selection Junior Suite Beachside Ocean View
Room with view
66 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite Garden View Single Use
66 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Family Selection Junior Suite Beachside
66 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Stylish property on the shore with 3 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business centre
Laundry facilities

With a stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive in Costa Mujeres, you'll be 7.5 mi (12.1 km) from Ultramar Ferry Puerto Juárez and 8.9 mi (14.3 km) from North Beach. This upscale property is 10.3 mi (16.6 km) from Plaza 28 and 11.7 mi (18.8 km) from Cancun Underwater Museum.

Make yourself at home in one of the 670 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Vialidad Paseo Mujeres, Costa Mujeres, QROO 77440

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 670
  • Number of floors - 3
  • Number of buildings/towers - 6
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2018
  • Number of restaurants - 8
  • Conference space size (feet) - 10710
  • Conference space size (meters) - 995
  • Number of meeting rooms - 12
  • Tennis on site
  • Number of outdoor pools - 3
  • Conference centre
  • Outdoor tennis courts - 8
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 10
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free water park access
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Games
  • Baby/toddler toys
  • Concerts/live shows
  • Evening entertainment
  • Trampoline
  • Covered parking
  • Uncovered parking
  • Covered parking
  • Uncovered parking
  • Children's games
  • Children's toys
  • Free beach club on-site
  • Lifeguard on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 8
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Designer toiletries
  • Desk
  • Separate sitting area
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Memory foam mattress
  • TV size 55
  • TV size (measurement) inch
  • Furnished balcony or patio
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Window screens
  • Restaurant dining guide
  • Accessible bathtub
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Beach volleyball on site
  • Boat tours nearby
  • Archery on site
  • Fishing nearby
  • Swimming nearby
  • Water sports equipment

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

No rollaway/extra beds available

Children stay free

Service animals not allowed

Noise-free rooms not guaranteed

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Grand Palladium Costa Mujeres Resort All Inclusive
  • Grand Palladium Costa Mujeres Resort All Inclusive
  • Grand Palladium Costa Mujeres All Inclusive
  • Grand Palladium Costa Mujeres Resort Spa All Inclusive
  • Grand Palladium Resort All Inclusive
  • Grand Palladium All Inclusive
  • Grand Palladium All Inclusive

We should mention

Pool access available from 8 AM to 8 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Awards & Affiliations

  • EarthCheck
Sorry, we seem to have had an issue loading our review content. Try again?