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lastminute.com.au Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 Bedroom (Verandah)
61 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Apartment, 2 Bedrooms
66 square metres
2 King Beds
Room sleeps 6 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed (Verandah)
61 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, 2 Bedrooms
Room with view
66 square metres
2 King Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Studio, 1 King Bed (Brigadier)
41 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 2 Bedrooms, Ocean View
Room with view
50 square metres
2 King Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Studio, 1 King Bed (Brigadier, SPA)
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed, Ocean View
Room with view
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel on the beach, with 2 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business centre
Laundry facilities

With a stay at The Reef House Palm Cove MGallery in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 12 minutes from Skyrail Rainforest Cableway. This 5-star hotel is 8.2 mi (13.3 km) from Great Barrier Reef and 9 mi (14.4 km) from Tjapukai Aboriginal Cultural Park.

Make yourself at home in one of the 67 individually furnished guestrooms, featuring refrigerators and DVD players. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Colonial hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

The Reef House Palm Cove MGallery

99 Williams Esplanade, Palm Cove, QLD 4879

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Restaurant
  • Hair salon
  • Concierge services
  • Total number of rooms - 67
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Picnic area
  • Front desk (limited hours)
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free reception
  • Number of outdoor pools - 2
  • One meeting room
  • Free self parking
  • Luggage storage
  • Pool sunloungers
  • Free parking nearby
  • Beach towels
  • Terrace
  • Reception hall

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Korean
  • Dutch

Parking

Free self parking , Free parking nearby

Room Amenities

The Reef House Palm Cove MGallery offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Fridge
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Designer toiletries
  • Desk
  • Free bottled water
  • DVD player
  • Access via exterior corridors
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Local maps
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Grab bar – Near toilet

Where to Eat

A complimentary manager's reception is offered each day.

The Reef House Palm Cove MGallery has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Rafting nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Free bicycles on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Parking height restrictions apply

One child stays free

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 22.00 and AUD 35.00 per person (approximately)
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Reef House Hotel
  • Reef House Hotel Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • The Sebel Reef Hotel
  • Sebel Reef Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel
  • The Reef House Palm Cove MGallery Hotel
  • The Reef House Palm Cove MGallery Palm Cove
  • The Reef House Palm Cove MGallery by Sofitel
  • The Reef House Palm Cove MGallery Hotel Palm Cove

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

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