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Mercure Brisbane Garden City

4.0 star property

Photo gallery for Mercure Brisbane Garden City

In-room safe, laptop workspace, iron/ironing board
Exterior
Terrace/patio
Standard Triple Room, 3 Single Beds
Standard Triple Room, 3 Single Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Place, Westfield Garden City Shopping Mall
    ‪3 min walk‬
  • Place, BTP Conference & Exhibition Centre
    ‪3 min drive‬
  • Place, Brisbane Technology Park
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

In-room safe, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

In-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Brisbane

With a stay at Mercure Brisbane Garden City in Brisbane (Upper Mount Gravatt), you'll be a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus. .This hotel is 7.9 mi (12.8 km) from The Gabba and 9 mi (14.5 km) from Queen Street Mall.

What's nearby

  • Westfield Garden City Shopping Mall - 3 min walk - 0.3 km
  • BTP Conference & Exhibition Centre - 3 min drive - 1.9 km
  • Brisbane Technology Park - 3 min drive - 1.9 km
  • Hughesville - 3 min drive - 1.9 km
  • XXXX Brewery - 15 min drive - 18.2 km

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Coffee Club - ‬12 min walk
  • ‪Kebab Palace - ‬11 min walk
  • ‪Cafe Cherry Beans - ‬14 min walk
  • ‪Gad's Grill House - ‬11 min walk
  • ‪Mrs. Fields - ‬11 min walk

About this property

Mercure Brisbane Garden City

Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 38-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mercure Brisbane Garden City has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 50.0 per stay

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt

Travelodge Garden City Upper Mount Gravatt

Mercure Brisbane Garden City Hotel

Travelodge Hotel Garden City Brisbane

Mercure Brisbane Garden City Upper Mount Gravatt

Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Kay

Liked: Staff & service
Helpful staff, clean room
Stayed 1 night in Feb 2026

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, grea location
Stayed 2 nights in Feb 2026

6/10 Okay

Brian

Rooms were generally clean and well organised. AC worked well. The doors need a way to prop them open. Not having electrical/USB plugs next to the bed is a real disappointment. I can't charge my phone and lay in bed. The food in the restaurant (including breakfast) was really not very good. We ordered a pizza and wings. The pizza wasn't very tastey and the wings were cold. It took forever to get our order. The tables constantly needed cleaning and there was a piece of broke glass on one. I probably wouldn't recommend.
Stayed 3 nights in Feb 2026

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the bed was very comfy
Stayed 1 night in Feb 2026

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and lovely buffet breakfast
Stayed 2 nights in Feb 2026

6/10 Okay

Wing On

Stayed 3 nights in Feb 2026

6/10 Okay

Hanaah

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
The staff were friendly, check in and out was easy and straight forward. The room smelt a bit musty and the sink in the bathroom had darker dirt around the silver part of the plug area around the rim of it. One of the face towels also smelt a bit musty like it had been sitting there for a while. The bed felt comfortable and the breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.
Stayed 3 nights in Jan 2026

8/10 Good

Helen

Stayed 1 night in Jan 2026

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a lingering smell that was very reminiscent of old cigarette smoke, as if it had once been a smoking room and the odour was never fully removed. In the bathroom, there was visible mould in the caulking, which is not something you expect at this price point. The garbage bin was rusted, and the kitchen tap was broken, making it awkward to use. Cleanliness was another issue. The room door, along with many other doors throughout the hotel, appeared unclean, with greasy handprints on the handles and surfaces. These are small details, but they add up and affect the overall impression. Nothing here was catastrophic, but the accumulation of maintenance and cleanliness issues made the stay feel below standard for a Mercure hotel. With proper upkeep and attention to detail, this could be a much better experience, but at present it feels like the property hasn’t kept up with its past standard.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, check in and out easy, conveniently located and like the room service dining.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alex D

Stayed 5 nights in Dec 2025

8/10 Good

david

Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Sagargiri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, no complaints!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ben

Stayed 2 nights in Dec 2025

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 3 nights in Dec 2025

6/10 Okay

Natasha

Travelled with partner
Liked: Cleanliness
Bathroom was tiny and hard to move freely. Staff were nice and quick service. Air con was good.
Stayed 2 nights in Dec 2025

8/10 Good

UAI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Bed felt so comfortable. Staff were very friendly. Parking was easy to find; no need to look for one; plenty parking spaces.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly helpful reception staff. Thank you. An added surprise was the new comfortable couch that arrived in our room during our stay! Fabulous. We also really liked having a couple of different pillows to choose from. Another bonus. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Receptionist was extremely helpful. We very much appreciated the time taken to assist us with our request. A very big thank you.
Stayed 1 night in Dec 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speechless
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Stayed 2 nights in Nov 2025

6/10 Okay

Bryan

Business traveller
Liked: Cleanliness, amenities
it was close to work
Stayed 1 night in Sep 2025