Hotel Diana Woolloongabba

4.5 star property

Photo gallery for Hotel Diana Woolloongabba

Reception
Family Spa Suite, 1 Queen and 2 Singles
Family Spa Suite, 1 Queen and 2 Singles | Private kitchen
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
12 Annerley Rd, Woolloongabba, QLD, 4102
  • The Gabba
    ‪10 min walk‬
  • Queen Street Mall
    ‪2 min drive‬
  • Brisbane Convention and Exhibition Centre
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

One Bedroom Spa Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Spa Suite, 1 Queen and 2 Singles

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Studio, 1 Queen and 1 Double Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Wheelchair Accessible, 1 King

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen and 1 Single

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brisbane

Located in Brisbane (Woolloongabba), Hotel Diana Woolloongabba is within a 5-minute drive of The Gabba and Queen Street Mall. .This luxury hotel is 1.2 mi (2 km) from Brisbane Convention and Exhibition Centre and 1.8 mi (2.9 km) from Brisbane City Botanic Gardens.

What's nearby

  • The Gabba - 10 min walk - 0.9 km
  • Queen Street Mall - 2 min drive - 2.7 km
  • Brisbane Convention and Exhibition Centre - 2 min drive - 1.9 km
  • XXXX Brewery - 4 min drive - 3.5 km
  • Suncorp Stadium - 5 min drive - 3.8 km

Getting around

  • South Bank Station - 11 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪Frankie's - ‬6 min walk
  • ‪Brewhouse Brisbane - ‬2 min walk
  • ‪Morrison Hotel - ‬4 min walk
  • ‪Echo And Bounce - ‬2 min walk
  • ‪Subway - ‬4 min walk

About this property

Hotel Diana Woolloongabba

Luxury hotel with a restaurant connected to a shopping center in Brisbane
Hotel Diana Woolloongabba offers 67 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 14 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of Hotel Diana Woolloongabba, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A complimentary manager's reception is offered each day.
Hotel Diana Woolloongabba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 25 per person
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the hot tub without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Diana Hotel
Diana Plaza Hotel Woolloongabba
Diana Plaza Woolloongabba
Hotel Diana Plaza
Diana Plaza
Hotel Diana Woolloongabba
Best Western Plus Hotel Diana

Hotel Diana Woolloongabba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located on south bank, walk to river, the walking bridge over the river, various hospitals. Train stop nearby. 33 Dining in house (big buffet breakfast) complimentary coffee machine, good selection of teas in each room. The staff were excellent.
Stayed 1 night in Aug 2025

8/10 Good

Grant

Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional, helpful staff and clean comfy room. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robyn

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the hotel Diana. The only thing was that the door handle to the bathroom was very squeaky and woke us up when anyone used the bathroom. I only say this though in hopes it’s something someone sees and can be fixed in room 217. But that was the only thing. Beds were amazingly comfortable! Location is amazing, staff were all so lovely and the shops right beside made it so very easy!
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Well located for food and , beverages and entertainment.
Stayed 2 nights in Jun 2025

6/10 Okay

Hannah

Travelled with family and small children
Liked: Staff & service
Great location, close to everything in Southbank and ferry terminals. Great food options next door. Comfy beds and overall a good stay. Bathroom could do with an upgrade or at least a deep clean i.e. cupboard doors. Bath was very slippery and non-slip mat had seen better days.
Stayed 2 nights in May 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel Diana was clean but a bit out of the way. Not near any nice restaurants. We were only staying one night so it was fine. Buffet breakfast was good value for $25. Staff were pleasant.
Stayed 1 night in May 2025

10/10 Excellent

krista

Liked: Cleanliness, amenities, property conditions & facilities
Great all around.
Stayed 2 nights in May 2025

10/10 Excellent

Maree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Free parking Extensive $25 buffet breakfast Excellent staff Very happy with room
Stayed 2 nights in May 2025

8/10 Good

Shaylee

Stayed 1 night in Mar 2025

10/10 Excellent

wade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. The rooms are great. Very clean. Will definitely stay there again when I'm in the area. Free parking which is always a big bonus when staying in the city.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Friendly team.
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Liked: Cleanliness
Room was very average. Restaurant was not open for dinner as advertised in online write up. Breakfast seemed to be first in best dresssed with food not topped up.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Belinda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The cuttlery, cups and glasses were all smudgy and dirty The sheet on the bed had blood stains, the doona had stains as well, lucky there was spares in the cupboard, although they had a few stains it was less.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge very helpful and friendly. Breakfast enjoyable with plenty to choose from. Close to several informal dining options.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious room. Easy checkin and check out. Very good spot to stay if dealing with anything at the Mater Hospital - it’s literally next door. We had a room with kitchenette and second bedroom and it was perfect for our stay. I thought it was good value for money.
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact clean room with excellent access to public transport and walkable to the city and top pubs. Park your car and enjoy without driving hassles
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Easy and friendly check in and check out. Great location and was easy to get around. Room was a bit expensive for what it was but it was still a nice room.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort

Brilliant location for Southbank and great value f

We really enjoyed Hotel Diana. It was an easy short walk to the Western end of Southbank and to the convention centre. The in hotel breakfasts were good value and well provisioned - even for gluten free food. There were also local food options available. We were pleased to find this place and will absolutely be back to stay.
Stayed 4 nights in May 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025