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Stayed here multiple times and never disappointed. Clean, safe, and great staff.

Nice

The staff at the hotel was fantastic – everyone was incredibly friendly, helpful, and accommodating.

Staff was great and the room really clean

The hotel is clean, the staff friendly and they pick up from the air port 24 hours (unlike some that claim they have 24 hour pick ups, but make you pay after 11PM). I also liked that the breakfast went clear to 10AM, nice since I came in after 1AM and needed to sleep in a bit. I made a mistake on my booking, but the manager helped me correct it immediately. I know one other visitor had a room with a pipe that leaked. With all the extreme heavy freezes we got, such things do happen. (Pittsburgh was completely shut down just a couple days before this). I could see the visitor was upset (understandable), but the staff dealt with them with courtesy and respect.

Great check-in and speedy. Valet was great and all employees that I ran into during my stay even the engineers smiled and said if I needed anything, just ask.