2/10 Terrible
LeAnne
Travelled with group
27 Sept 2025
Liked: Property conditions & facilities
Disliked: Staff & service
Where do I even start, when getting to the facility very nice with the check in, also security was very nice when going into the casino. Clean facility excepting to experience a great time. We went to our concert came back and was asking the bar tender for food options, where could we find food because we was staving, meanwhile talking to another couple that was sitting at the bar. We getting up to go get food from the casino and was surrounded by security being escorted to the elevator plus the innocent couple that was giving us option to get food. Completely confused of what we had done since we literally was standing up after being told the Casino had food available. The innocent couple beside us was also escorted to their elevator. Felt completely terrible for the couple and our selves. We had only been to the hotel for 20 minutes max after coming form the concert and was completely terrified because all we wanted was food. My husband sitting at the bar not saying anything while I was trying to figure out food option was then triggered. We could bare to stay the night after being outcasted and sent to our rooms for asking about food. We went and got our clothing went back down asking for answers of why we was escorted to the elevator. The manager came in saying my husband was in his words “blasted” and so as he seen my husband came up to him yelling saying he was red flagged and needed to go. We kept asking why we was being treated this way and no explanation Never again
LeAnne
Stayed 1 night in Sep 2025
