lastminute.com.au Verified Review
5 / 5
Rooms are nice and very spacious. The elevators are on point, I literally never had to wait ever for an elevator and we were on the 6th floor! The breakfast included was good with a decent amount of options.
Kick back hour in the evening was nice to with complimentary food & drinks; however one employee was very rude at the bar; she threw limes at my friend when she asked, was very rude & condescending when I asked if they had flavored vodka, reminding me that this bar was complimentary and those types of drinks weren’t there at that bar & refused to serve us approximately 4 minutes before the end time. I did talk to management about her as it was warranted and management was very kind and helpful. Went above and beyond to make sure I was taken care of and offered me compensation for being treated poorly by staff. Other than this small matter, the hotel is great. I would stay here again.
A verified traveller stayed at Drury Plaza Hotel Pittsburgh Downtown
Drury Plaza Hotel Pittsburgh Downtown