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Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property

Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Lobby
Indoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Pet-friendly

Explore the area

View map
3998 Brush Hollow Rd, Westbury, NY, 11590
  • NYCB Theatre at Westbury
    ‪3 min walk‬
  • Cantiague Park
    ‪11 min walk‬
  • Broadway Mall
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,181 reviews
The price is AU$229
includes taxes & fees
24 Aug - 25 Aug
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About the area

Westbury

When you stay at Viana Hotel and Spa, Trademark Collection by Wyndham in Westbury, you'll be in the business district, within a 10-minute drive of Roosevelt Field Mall and Nassau Veterans Memorial Coliseum. .This luxury hotel is 5.9 mi (9.5 km) from Hofstra University and 7.9 mi (12.7 km) from Bethpage Black State Park Golf Course.

What's nearby

  • NYCB Theatre at Westbury - 3 min walk - 0.3 km
  • Cantiague Park - 11 min walk - 1.0 km
  • Broadway Mall - 4 min drive - 2.5 km
  • Roosevelt Field Mall - 7 min drive - 7.4 km
  • Nassau Veterans Memorial Coliseum - 9 min drive - 8.0 km

Getting around

  • Westbury Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 34 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪Charley's Grilled Subs - ‬4 min drive
  • ‪Burger King - ‬12 min walk
  • ‪Bagel Boss - ‬14 min walk

About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

Suburban hotel with a full-service spa and free valet parking
Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a satisfying meal at Marco Polo serving guests of Viana Hotel and Spa, Trademark Collection by Wyndham. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Westbury? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 for adults and USD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Marco Polo

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 17.95 for adults and USD 17.95 for children
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
Property Registration Number 81-0681664

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly!!!
Stayed 4 nights in May 2025

10/10 Excellent

Jalissa

Stayed 2 nights in May 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Revuew

It was a described and very comfortable and mostly up to date. Would stay again for sure.
Stayed 1 night in May 2025

8/10 Good

Jocelynn

Travelled with family
Liked: Cleanliness, amenities
The hotel otself waz decent, not amazing but comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Sherley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about Viana Hotel & Spa, and if i have to refer anyone that going to hemsteap for a few that will be the first place in mind, David the security guard was so friendly, the front staff very knowledgeable and helpful, the bar, drinks are a big 10, the breakfast buffet was very good and lots of choices, i didnt try the restaurant for dinner but from what i heard its sound very good as well, the room was very clean and anything that i couldve ask for was already there, my kids enjoy the pool and me the jacuzzi and Saunas, everything went above my expectations, Great Staff overall, Keep it up Viana, and i hope to visit again in a near future.
Stayed 1 night in May 2025

10/10 Excellent

dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super loud AC that constantly turned on and off. Kept me from sleeping well.
Stayed 1 night in May 2025

10/10 Excellent

Caitlyn

Liked: Amenities
Amazing
Stayed 1 night in May 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was nice and quiet and it was a safe place to be around and I was able to sleep well
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel but rooms were a little dated and did not have smart televisions. Bathroom door frame needs replacing. Rotted wood near shower door
Rotted wood
Door opens in in front of toilet. No space
Stayed 3 nights in May 2025

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Stayed 1 night in May 2025

10/10 Excellent

Kerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were VERY comfortable and I love that the hotel is pet friendly. The staff were wonderful, and I loved having Marco Polo's bar right in the building!
Stayed 2 nights in Apr 2025

8/10 Good

Armen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good place to stay. It was a bit noisy at night but they were understanding and changed our room. It was also a bit noisy but ill take take the music from thr bar vs elevator noise any day. Staff was generally A1!
Stayed 3 nights in Apr 2025

10/10 Excellent

Devan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, they greet you with such a beautiful and warmth welcome. Since I was there for a birthday, we got a beautiful room with complementary champagne and chocolate cover strawberries which was so thoughtful and amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Stayed 1 night in Apr 2025

10/10 Excellent

Donald, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has that old hotel charm, but all the modern conveniences. Great stay
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice jetted tub
Stayed 1 night in Apr 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Cleanliness
It was convenient and simple, but very outdated and a lot of amenities were upon request, so the room felt somewhat void. Staff was friendly. For a quick weekend its great, wouldnt stay longer than that.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shazad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn't like anything except for the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Marlorie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Vienna Hotel for two night for Easter weekend. It was amazing the Staff were super helpful and friendly. The hotel was clean and the room smelled amazing, however the bed were a bit small for Queen size but comfortable with soft pillows. Breakfast was
Stayed 2 nights in Apr 2025

4/10 Poor

Edwin

Stayed 2 nights in Apr 2025

10/10 Excellent

Laquanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Staff members were friendly and always greeted us. Pool area was nice and clean as well. Nice, quiet stay
Stayed 2 nights in Apr 2025