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Sandman Signature Vancouver Downtown Hotel

4.0 star property

Photo gallery for Sandman Signature Vancouver Downtown Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Exterior
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
180 W Georgia St, Vancouver, BC, V6B4P4
  • Place, Queen Elizabeth Theatre
    ‪1 min walk‬
  • Place, BC Place Stadium
    ‪3 min walk‬
  • Place, Rogers Arena
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed (Kitchenette, South Tower)

Standard Suite, 1 King Bed (Kitchenette, South Tower)

Standard Suite, 1 King Bed (Kitchenette, South Tower)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (South Tower)

Standard Room, 1 King Bed (South Tower)

Standard Room, 1 King Bed (South Tower)

8.2 out of 10
Very good
(26 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (South Tower)

Standard Room, 1 Queen Bed (South Tower)

Standard Room, 1 Queen Bed (South Tower)

8.2 out of 10
Very good
(85 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower)

8.2 out of 10
Very good
(78 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower)

8.8 out of 10
Excellent
(149 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower)

8.6 out of 10
Excellent
(57 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (South Tower)

Standard Room, 1 King Bed with Sofa bed (South Tower)

Standard Room, 1 King Bed with Sofa bed (South Tower)

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Vancouver

A stay at Sandman Signature Vancouver Downtown Hotel places you in the heart of Vancouver, steps from Queen Elizabeth Theatre and Robson Street. .This hotel is 0.2 mi (0.3 km) from Rogers Arena and 0.2 mi (0.4 km) from BC Place Stadium.

What's nearby

  • Queen Elizabeth Theatre - 1 min walk - 0.2 km
  • Robson Street - 1 min walk - 0.2 km
  • BC Place Stadium - 3 min walk - 0.3 km
  • Rogers Arena - 4 min walk - 0.4 km
  • Granville Street - 6 min walk - 0.5 km

Getting around

  • Stadium-Chinatown Station - 3 min walk
  • Vancouver Waterfront Station - 12 min walk
  • Vancouver Harbour Flight Centre (CXH) - 8 min drive

Restaurants

  • ‪Marugame Udon - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chambar - ‬3 min walk
  • ‪The Sportsbar LIVE! at Rogers Arena - ‬5 min walk

About this property

Sandman Signature Vancouver Downtown Hotel

Hotel with 2 restaurants, steps from Queen Elizabeth Theatre
Sandman Signature Vancouver Downtown Hotel offers 303 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 303 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Enjoy American cuisine at Moxies, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Moxies - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Moxies
  • Shark Club Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from September 22 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver

Sandman Signature Vancouver Downtown Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1942 out of 4171 reviews
Rating 8 - Good. 1132 out of 4171 reviews
Rating 6 - Okay. 631 out of 4171 reviews
Rating 4 - Poor. 276 out of 4171 reviews
Rating 2 - Terrible. 190 out of 4171 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Brittany

Stayed 1 night in Oct 2025

8/10 Good

courtney

Liked: Cleanliness, staff & service, amenities
Rooms were modern and clean but very small.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lance

Stayed 3 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence service
Stayed 1 night in Nov 2025

10/10 Excellent

Keitlyn

Stayed 2 nights in Nov 2025

8/10 Good

Jamie

Stayed 2 nights in Nov 2025

8/10 Good

Jamie

Liked: Cleanliness, amenities
Clean room for the price. Close to all amenities.
Stayed 1 night in Nov 2025

6/10 Okay

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Was OK
Stayed 1 night in Nov 2025

8/10 Good

Lyndsey

Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and big room with full wall window giving great view
Stayed 1 night in Nov 2025

10/10 Excellent

Dallas

Stayed 1 night in Nov 2025

6/10 Okay

Moses, Victoria

Business traveller
Average
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
In a good location for the sports Parking garage is very tight
Stayed 2 nights in Nov 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities
Clean room and close to arena.Front desk manager,Siv, was beyond welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Rheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location is hard to get to. Room is tiny. Bath robe is itchy. Staff was okay. I saw staff hanging out at the front desk but took long time to help me check in. I wasn’t informed that my room was in the south tower vs north tower side. So I went to wrong side which was tiring. No bell boy to help me take up my bags. Elevator was full.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, walking distance to endless resteraunts, shops, BC place , and canucks hockey. Price was reasonable as well
Stayed 2 nights in Nov 2025

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
The Staff is Fantastic & Loved the Room with a couch. Had time to play cards after the Canucks game.
Stayed 1 night in Nov 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
rooms were spotless and the staff was amazing and friendly
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and fast service. Room didn't have a bathroom fan/was not working.
Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Compared to other hotels I've been to, Sandman has by far the most comfortable beds! I wake up refreshed and pain free!
Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes they were
Stayed 1 night in Nov 2025

4/10 Poor

Darcy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Sharks club lounge was great. Excellent service and very accommodating. Moxies food was great. The service was horrible. 20 minutes from getting our water from hostess to seeing our waitstaff to order coffee. Not busy. Entrance was almost impossible due to construction. I realize that outside construction is not in their control, but let people know how to arrive using the confirmation email. Front desk needs some personal interaction training. Thx
Stayed 3 nights in Nov 2025

8/10 Good

Cameron George, Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025

6/10 Okay

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but located by the stairs so very noisy at night
Stayed 1 night in Nov 2025