See all properties
Save

Best Western Gateway Adirondack Inn

2.5 star property

Photo gallery for Best Western Gateway Adirondack Inn

Premium bedding, down duvets, desk, laptop workspace
Business centre
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
175 N Genesee St, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi

  • Sleeps 4

Mobility Communication Access King Room with Roll In Shower

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

Room With Two Double Beds-Pet Friendly

  • Sleeps 4

Similar properties

Breakfast area
Days Inn by Wyndham Utica
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 1,000 reviews
The price is AU$173
includes taxes & fees
30 Dec - 31 Dec
Days Inn by Wyndham Utica

About the area

Utica

With a stay at Best Western Gateway Adirondack Inn in Utica, you'll be within a 5-minute drive of National Distance Running Hall of Fame and Utica Children's Museum. .This hotel is 0.9 mi (1.4 km) from Adirondack Railway Utica Station and 1 mi (1.6 km) from North Utica Shopping Center.

What's nearby

  • Utica Children's Museum - 11 min walk - 1.0 km
  • North Utica Shopping Center - 13 min walk - 1.1 km
  • Utica Memorial Auditorium - 4 min drive - 5.1 km
  • Saranac Brewery - 4 min drive - 4.7 km
  • Stanley Theater - 5 min drive - 5.8 km

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪Utica Coffee Roasting - ‬15 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Gateway Adirondack Inn

Hotel in Utica with free breakfast and a fitness center
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 807 reviews
Rating 8 - Good. 298 out of 807 reviews
Rating 6 - Okay. 168 out of 807 reviews
Rating 4 - Poor. 74 out of 807 reviews
Rating 2 - Terrible. 59 out of 807 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jodi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a dump
Stayed 3 nights in Sep 2025

4/10 Poor

kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was not clean, old and loud.
Stayed 2 nights in Sep 2025

10/10 Excellent

Garry

Stayed 1 night in Sep 2025

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady the front desk manager was very sweet and helpful. The poor thing must never get a day off because she was there everytime we went to the front desk!
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Charlene

Stayed 1 night in Sep 2025

8/10 Good

Laerte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is old building they’re being maintained is on floor room easy in and out the breakfast was cold the coffee was great booked last minute good place to park my 10 wells the beds was comforting I had great sleeping
Stayed 1 night in Sep 2025

6/10 Okay

Dudley

Stayed 1 night in Aug 2025

8/10 Good

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JAMIEE M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice day. Clean, friendly and safe.
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Stayed 1 night in Aug 2025

2/10 Terrible

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full of surprises

CheckIn took 30 minutes, middle of the night the carbon dioxide kept on beeping every 10 minutes, they changed us room but we missed the breakfast because of over tiredness
Stayed 1 night in Aug 2025

2/10 Terrible

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was rude disrespectful and over charged us. This is worst Expedia "horetel" I ever stayed in. Dirt on floors even after clesner came in
Stayed 2 nights in Aug 2025

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
The rooms look nothing like the pictures, the outside door to get in the building where the rooms were, was broken and not secure or safe feeling. I had to hip check the door to our room to get it to open, the room smelled musty, tv wouldn’t work, and we were not made aware that our room was a joining room with a stranger. Walls were paper thin and you could hear everything. The plug in had white stuff all over it. Property did not feel safe or secure. The tub/shower was also very outdated. We ended up loosing all our money and booking a different hotel. Definitely needs a lot of updating, and a good cleaning. For the price we paid for the room, we were very unsatisfied.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Amenities
Overly expensive for inferior, depressing room.
Stayed 1 night in Jul 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at another hotel when I pass through but they were full so came here. Check in desk was friendly and easy. Directed me to wine store and showed me where room was in map. Although an older hotel, it was clean and had everything I needed. Felt safe there, very quiet and bed was comfortable. Slept well then in morning had a nice continental breakfast including biscuits and gravy,(which surprised me being NY state)sausage, scrambled eggs and yogurts, even waffles. Staff were friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
This place should be leveled. I have never stayed in a $224+ room that was so dirty and disgusting. You had to walk outside to get to your room and the hallway was 100 degrees. Breakfast was horrible.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Difficult to get a hold of anyone at the front des

Service was very slow at the front desk. Stood there for over 10 minutes before somebody finally came. It was like that every time we had to go to the front desk and they did not answer their phone. TV was broken. We had three rooms one room’s keys did not work. Rooms were average. Breakfast was good and more staff were available in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Taquita, Colonial Heights

Stayed 2 nights in Jul 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

6/10 Okay

Hector

Stayed 2 nights in Jun 2025

10/10 Excellent

jessica

Stayed 1 night in Jun 2025