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Great views

Great room and great location. Great amenities in the room and guest services was very helpful. The only suggestion I have is to provide a water bottle filling station, recycling bins in the rooms, and a dish drainer for the kitchenette for drying dishes. Would recommend this property to anyone.

Good

Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.

We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality without being overly formal. One of the standout features is the pool area, which is exceptional. The lagoon-style pool with the sandy beach and the saltwater fish experience really sets this property apart. It feels more like a resort than a city hotel, which made our stay feel like a true getaway. The location is also ideal—close enough to Surfers Paradise to access restaurants, shops, and the beach easily, but just far enough away to feel calm and quiet. Overall, this is a well-run hotel that delivers a premium experience without losing a personal touch. Highly recommended for couples or anyone looking for a relaxing escape on the Gold Coast.

Apartment was generally clean but the spa bath hadn't been cleaned so had to clean ot before using it. Q1 is supposed to be luxury but it's not any more. The pool was great but the spa and indoor pool fèlt like you were in a garage. It was pretty disorganised checking in and finding the entrance probably due to the ongoing construction.