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The Hotel Saratoga, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Hotel Saratoga, an Ascend Collection Hotel

Lobby
Lobby
Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency)
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Place, Saratoga Casino and Raceway
    ‪4 min drive‬
  • Place, Saratoga Performing Arts Center
    ‪5 min drive‬
  • Place, Saratoga Race Course
    ‪7 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(86 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Saratoga Springs

Located in Saratoga Springs, The Hotel Saratoga, an Ascend Collection Hotel is on the Strip, just a 4-minute walk from Saratoga Spa State Park and a 4-minute drive from Saratoga Casino and Raceway. .This hotel is 2.5 mi (4.1 km) from Saratoga Performing Arts Center and 2.6 mi (4.2 km) from Canfield Casino.

What's nearby

  • Saratoga Casino and Raceway - 4 min drive - 3.6 km
  • Saratoga Performing Arts Center - 5 min drive - 2.2 km
  • Saratoga Springs City Center - 5 min drive - 5.4 km
  • Saratoga Race Course - 7 min drive - 5.4 km
  • Skidmore College - 7 min drive - 6.4 km

Getting around

  • Saratoga Springs Station - 12 min drive
  • Schenectady, NY (SCH-Schenectady County) - 30 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪Saratoga Strike Zone - ‬4 min drive
  • ‪Stewart's Shops - ‬4 min drive

About this property

The Hotel Saratoga, an Ascend Collection Hotel

Hotel with free breakfast, a quick walk to Saratoga Spa State Park
The Hotel Saratoga, an Ascend Collection Hotel offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at Spa City Bistro serving the guests of The Hotel Saratoga, an Ascend Collection Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May 24 to September 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1026 reviews
Rating 8 - Good. 242 out of 1026 reviews
Rating 6 - Okay. 94 out of 1026 reviews
Rating 4 - Poor. 50 out of 1026 reviews
Rating 2 - Terrible. 38 out of 1026 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to SPAC and Casino.

Nice quiet and clean place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

TERENCE

Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff . Also complete breakfast and available shuttle to town.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The front desk attendant was very friendly and made check in quick and easy.
Stayed 1 night in Jun 2025

6/10 Okay

Janet, West Hartford

We arrived 20 minutes before the 3 pm check in time. We were checked in quickly and given room ‘keys’. However the room wasn’t cleaned or ready. We understood it was before check in time- but we should have been told the room wasn’t ready… before we brought our luggage to the room- and didn’t feel comfortable leaving it in the unlocked room.
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was conveniently located and the staff people were friendly. I did not enjoy the overwhelming cleaning product smell throughout the building.
Stayed 2 nights in Jun 2025

8/10 Good

Nancy

Stayed 1 night in Jun 2025

6/10 Okay

Damaris

Travelled with family
Disliked: Cleanliness
I booked six nights not once they showed up to clean our room or provide towels. Breakfast was ok, everyday was the same thing which gets boring after a few days. Need more selections as to breakfast and need to hire more housekeepers asap.
Stayed 6 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good trip. Excellent hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher, Cincinnati

Stayed 8 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff had great people skills & appeared to be respectful of each other. Room was clean & quiet. Breakfast was good with different selections each morning. We were able to purchase a drink & sit by the pool & enjoy. Pool area was neat & clean.
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean, comfortable.
Stayed 1 night in Jun 2025

4/10 Poor

Ct

Disliked: Cleanliness, staff & service
I have stayed here before, and it was pleasant. However, this time there were a string of issues which made for a poor stay. The hotel needs to beef up staff and fix toilets and showers!
Stayed 3 nights in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
This hotel was quite clean. The staff was cordial and helpful. It's a bit worn but the staff and cleanliness made up for it.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love the hotel. We have stayed here before. This time we did get irritated because they vacuumed the hallway at 8:30 am on Saturday and 9am on Sunday morning. Awful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, staff was professional and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was nice and well kept. The staff was more than friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and loved the convenience of the shuttle to various locations
Stayed 1 night in Jun 2025

10/10 Excellent

Al, Bellerose

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff, prices, all is perfect.
Stayed 3 nights in Jun 2025