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The Hotel Saratoga, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Hotel Saratoga, an Ascend Collection Hotel

Lobby
Lobby
Suite, 1 Queen Bed, Non Smoking (Efficiency)
Lobby
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Place, Saratoga Casino and Raceway
    ‪4 min drive‬
  • Place, Saratoga Performing Arts Center
    ‪4 min drive‬
  • Place, Saratoga Race Course
    ‪6 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(90 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Saratoga Springs

Located in Saratoga Springs, The Hotel Saratoga, an Ascend Collection Hotel is in a state park, just a 4-minute walk from Saratoga Spa State Park and a 4-minute drive from Saratoga Casino and Raceway. .This hotel is 2.5 mi (4.1 km) from Saratoga Performing Arts Center and 2.6 mi (4.2 km) from Canfield Casino.

What's nearby

  • Saratoga Spa State Park - 3 min walk - 0.3 km
  • Saratoga Casino and Raceway - 4 min drive - 4.3 km
  • Saratoga Performing Arts Center - 4 min drive - 2.2 km
  • Saratoga Race Course - 6 min drive - 7.5 km
  • Saratoga Springs City Center - 7 min drive - 6.4 km

Getting around

  • Saratoga Springs Station - 12 min drive
  • Schenectady, NY (SCH-Schenectady County) - 30 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪Saratoga Strike Zone - ‬4 min drive
  • ‪Stewart's Shops - ‬4 min drive

About this property

The Hotel Saratoga, an Ascend Collection Hotel

Hotel with free breakfast, 4-minute walk to Saratoga Spa State Park
The Hotel Saratoga, an Ascend Collection Hotel offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a hot tub, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at Spa City Bistro serving the guests of The Hotel Saratoga, an Ascend Collection Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May 24 to September 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mary Jay

Stayed 1 night in Aug 2025

6/10 Okay

Logan

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room needed a deep clean - behind furniture not cleaned in some time. Otherwise a very nice place.
Stayed 2 nights in Aug 2025

6/10 Okay

Erica

Stayed 1 night in Jul 2025

10/10 Excellent

Lise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The wine offerings need attention. Other than that awesome stay!
Stayed 1 night in Aug 2025

8/10 Good

Celina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Suite was spacious and beds Were comfortable. The hotel lacked fresh towels and it was a wait for them often. The location is a couple miles from downtown but they do offer a shuttle service. Free hot breakfast is a great perk. Staff was pleasant and kind.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Lorrie

Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Room was fine except they do not have enough housekeeping staff. At 3:30 pm our room was still not made up and I was told that our room was not on the list for the day. I had not been informed that there was no daily housekeeping service. The sheets had stains on them so we asked the woman to at least change the sheets and give us clean towels which she did. I don’t think this was any fault of hers as she was the only one working the floor that day. Overall the hotel was ok. If I return to the area I would probably stay elsewhere.
Stayed 2 nights in Aug 2025

4/10 Poor

TODD

Travelled with partner
Disliked: Amenities
The bed we had was like sink hole in the middle. Very uncomfortable and after driving five hours to get to Saratoga we needed rest for the next days trip to the Adirondacks. The air conditioner was spotty as well.
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Stayed 1 night in Aug 2025

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robin - our breakfast wizard was FABULOUS! The hotel was lovely inside but the landscaping needs to be cleaned up. Shuttle service was a plus. Front desk staff were super nice and friendly. Lobby bar was convenient with good choices. GREAT location to track, downtown and parks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patty

Friendly staff. Great location! Would recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond, Berwyn Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Nancy, Lynn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was a little rundown. The grout in the bathroom tile floor is coming out in small clumps. The bathroom threshold (plastic) came loose and was pushed aside to avoid tripping. We received no room service. Checked in on Friday. On Sunday night, I went to front desk to request clean towels. I was told that I’d be “put on the list”. The young man at the desk told me that they had an issue with the laundry. That’s understandable, but my trash wasn’t removed either. We found 1 bath towel in a plastic bag, on the floor, when we opened the door to check out on Monday. That’s all a shame, because the hotel was in a great spot for both SPAC and the race track. The young ladies at the front desk were very nice. We took advantage of the free shuttle to and from SPAC for a concert. There was a free breakfast in the lobby every morning. I did not have anything, but there were plenty of options.
Stayed 3 nights in Aug 2025

8/10 Good

Jordan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Minor issues of the shower leaking, water getting on the floor and inconsistent pool cleaning. However, shuttle was very convenient and staff were always accommodating and great! They tried their best to fix any issues we had and answer all our questions. Well definitely book again with them!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the hotel. Both times were above and beyond my expectations. I will return year after year
Stayed 2 nights in Aug 2025

8/10 Good

maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is beautiful. I would have given it a 5 star rating except for the fact that they didn’t clean our room. Only because of the gracious housekeeper did we get clean towels for this morning. We were not advised that the rooms only get cleaned every 3rd day which is completely unacceptable. The staff was perfectly polite. The breakfast was good. Eggs, biscuits and gravy, sausage, home fries, waffles and assorted bakery items. The pool was perfect. Not very big but great for hot days. We would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Bed very comfortable. Easy access to Racetrack.
Stayed 2 nights in Aug 2025

8/10 Good

lawrence

Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to SPAC. We were there for a concert. They do not offer early check in so don't try. It wasn't a big deal for us. There is a great brewery leas than a mile away. Check in was a breeze, room was clean and bed was comfortable. They do have a running shuttle for SPAC and other area activities, we did not use it. My husband left 2 shirts and surprisingly on our way back thru we stopped in and they had them. That is a first for us. Overall a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

nicholas

Everyone was great
Stayed 2 nights in Jul 2025

4/10 Poor

Kerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
would not stay again bed too soft and lumpy everything is dirty repairs and general maintenance needed in bathroom and throughout hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small intimate hotel-I felt like I was staying at a friend’s condo. All the staff was super friendly, breakfast was great, and the pool was perfect. Ray and Kenny made sure we got to and from SPAC each night!! Hope to see you all again in the future!!! ❤️ Millie’s mom
Stayed 1 night in Jul 2025