Stay Saratoga

3.0 star property

Photo gallery for Stay Saratoga

Poolside bar
Premium Room, 2 Double Beds, Kitchenette | Balcony
American cuisine
Garden
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View map
198 South Broadway, Saratoga Springs, NY, 12866
  • Place, Saratoga Springs City Center
    ‪18 min walk‬
  • Place, Saratoga Race Course
    ‪20 min walk‬
  • Place, Saratoga Performing Arts Center
    ‪6 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪32 min drive‬

Room options

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

Double Room

  • Sleeps 2
  • 2 Double Beds

Honeymoon Room

  • Sleeps 2
  • 1 Queen Bed

Luxury Room

  • Sleeps 3
  • 1 King Bed

Grand Room

  • Sleeps 3
  • 1 King Bed

Family Quadruple Room

  • Sleeps 5
  • 2 Double Beds

Similar properties

Reviews

Stay Saratoga Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 184 reviews
Rating 8 - Good. 64 out of 184 reviews
Rating 6 - Okay. 22 out of 184 reviews
Rating 4 - Poor. 12 out of 184 reviews
Rating 2 - Terrible. 13 out of 184 reviews

Reviews

6/10 Okay

James

Travelled with group
Disliked: Property conditions & facilities
lawn was 1 foot high at curb. Backyard was unusable, grass was too high .
Stayed 1 night in Aug 2023

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel , our room was victorian style. We loved the decor. We will definitley be back again.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 2 nights in Jun 2022

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring your own pillow , otherwise great place !
Stayed 1 night in Oct 2021

8/10 Good

Robin Mlyniec

Liked: Cleanliness, amenities
Disliked: Staff & service
Loved the quiet location. NEEDS UPDATES/new bathrooms! Tub stained, peeling wallpaper, broken door under sink.
Stayed 2 nights in Sep 2021

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hard wood floors and the full sized frig. Nice shower, too!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Stay Somewhere Else in Saratoga

Overcharged us by $37.43, did not respond to phone message, Hotels.com no help, had to go to credit card to get a refund. Also, hotel did not provide a receipt. Box of tissues almost empty and not replaced. Fridge warm and moldy--useless. Reservation was for 3 guests, but only 2 sets of towels. Thermostat was lowered to 55 while we were out. For February in Saratoga, 62 or so would have made more sense. When we got back at midnight, room was too cold to go to bed. Damage deposit took a week to get back, even though Oyo's website says it should take a day or two for a U.S. property.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
I was outraged with this hotel. I have made my booking in advance, arrived at the hotel and was denied to stay there, although the hotel was pretty much empty. The guy at the reception simply tripled the price I have paid for my booking, and said if I would not pay the difference, he would not allow me in. So I left and recommend you all to stay away from them
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020

4/10 Poor

Tracey

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor Management Period !

The owner was very rude, he charged my credit card extra charges separately without my permission the same night but hours after we checked in and when I confronted him he was u professional and gave me the story he didn’t know how that happened ? Promised to put the charges back on my card. He did not do this he actually charged my card $25 two days after check out but refused to return my call to explain why he did this and it’s unacceptable. The door to the room obviously did not fit wall to door letting the cold air in and we were freezing all night long. Check out was 11 am and We checked out at 10:05. we basically slept and that was it period. Left the room the same way it was when we arrived. It’s a motel not a hotel and not friendly right from the start. Others should beware of this owner stealing people’s money and keeping their card number information where people can have access to it. I now have to contact my bank and cancel it because of his fraudulent activity.
Stayed 1 night in Feb 2020

10/10 Excellent

Geoff, Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the price, and happy with the room. Refrigerator, coffee maker (with coffee), microwave, and wine bottle opener in the room made things easy. No shortage of restaurants and bars within walking distance. Would stay here again.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not that happy

We were charged $30 extra because of my 2nd child even though the room said it slept 4 people. We were told if we had booked it for 3 people instead of using the default “2,” we would have been charged more through Hotels.com. That was false, as it gave the same price whether I put “2” or “3” people in. Also, it claimed to have breakfast, and in the am when we went to checkin to find “breakfast “, the office was again locked. We had to call the proprietor, who seemed a little unprepared, and after about 10 minutes, he came to our room with muffins and Subway frozen breakfast sandwiches. Needless to say, we were late meeting our party, and my kids would not eat the “breakfast.” We did get an “upgraded room which was cozy, clean, but I would have booked elsewhere if I knew we would be charged extra, and everytime we needed something, we had to call since the office was locked and empty The whole time. Not a terrible experience, just not what I expected due to the description on Hotels.com. I would have chosen somewhere else.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I had a pretty bad experience at this hotel and it was also very noisy. I could hear heavy footsteps pretty much throughout the night. My experience involved someone knocking on my door profusely in the afternoon, opening the door, and then apologizing for opening the door. I was then asked if I had checked in, which was a complete insult given I was already in the room and the man had given me the key. I was very disappointed that a manager would treat a guest in this fashion. I feel like he could have called me first since there was a telephone in the room. I get that it was extremely busy that night, but given that he had checked me in, given me a key, etc....I thought he would have tried to remember my face. But I don't think he did. That is sad to me. In the morning when I tried to find him to check out, he was nowhere to be found. He never offered me a refund for his accusations (as if I had not checked in, thought I was already in the room for several hours before the knocking began). Had I not had the latch on the door, he would have stepped right in. Instead, he opened the door and the latch caught it just in time. This was concerning to me and though after speaking with him he claims no harm was done...I would have to argue I was very much shaken by that unpleasant experience. I had no idea who was banging on my door. He even had the nerve to call me a few minutes later (which should have been his original plan) to ask me if I had checked in.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
PRO: Location is good for walking to shops and restaurants. Room was large and clean. CON: Bed was awful. Soft, soft foam mattress felt like sleeping in a bowl of oatmeal. Which reminds me, the promised breakfast did not exist. The only thing in room was coffee.
Stayed 1 night in Nov 2019

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Wilmer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
We had a late check in and had let the manager/owner know. He was very accommodating. We were driving 3 1/2hrs and wanted to stop along the way. When we got there we rang bell and were greeted by his daughter who confirmed which room and gave us a key. The room was cute, dated, yes, but cute. It's part of the charm of the area. Beds had memory foam toppers and were comfy. We turned heat on since it was super chilly and it didn't seem to work. We were so tired we turned it up higher to see if it kicked on and fell asleep. It never kicked on. Upon mentioning this to Steve the next day he said we could have just called him and he would have brought a space heater and extra blanket. We didn't even think about it from being so tired. So our fault for not saying anything.
Stayed 1 night in Oct 2019