All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel was wonderful, except for one thing: why would Quality Inn build a new two-story building (this is a new building) without installing an elevator for customers and staff? Who wants to drag suitcases or linen carts up and down a flight of stairs?
The staff were wonderful - very competent, hardworking and sweet. It was a wonderful room with a comfortable bed and a good bathroom.
Staff was friendly. When I booked I was unaware of renovations going on so there was no elevator and we had rooms on the second floor, which made it difficult with carrying all of the luggage upstairs. I was also disappointed that there were no vending machines. There were no ice machines upstairs that I could find either. I went outside to grab something out of the car and there was a camp of homeless people set up right out the back door.
The property was under renovation so the experience was less than expected. They also roomed my family on different floors which wasn't ideal. The staff was friendly and moved my children on the same floor but still down the hall. Not a bad experience but I probably wouldn't stay agai.
We book hotels for pools as we have young children- so super disappointing for all of us to discover that the pool was closed.
Additionally, the AC barely cooled the room.
Our room smelled funny and we found empty plastic bottles between the bed and far wall when we entered the room. A press on finger nail was stuck in the carpet in front of the tv in the walk way.
Kristi
Stayed 1 night in Jun 2025
8/10 Good
Nora
Travelled with family
22 June 2025
Liked: Cleanliness
Everything was fine
Nora
Stayed 1 night in Jun 2025
6/10 Okay
George
Travelled with family
11 June 2025
Liked: Property conditions & facilities
Hard to believe in this day and age that there are two story hotels with no elevator. Also no personality. No pictures on the walls.
Front desk young lady was very nice. We are older folks it was very hard to go up and down stairs this place has no elevator . They are remodeling this place we would not have booked if we were told that . Had grandkids with us that were look forward to swimming and the pool was closed due to the remodel. The room was not complete one TV not installed setting in floor . Hole in ceiling to electrical out let . Beds were very hard . Bottom line they should let people know these things .