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Very quiet, low key place to stay. Staff was friendly and beach wasnt crowded

The staff at this hotel were incredibly welcoming and helpful. View from balcony was great. The walk out to the beach was a big plus for me and my family. Would definitely come back.

The elevator was down when we came back one night but was fixed before we were back up the next morning! Friendly service when at desk or needed more so.

Had a lovely time

Everything we needed for a beach day and poolside pleasure!

Where to begin…. When booking the stay, admittedly had some doubts and questions. But after our stay - an entirely different opinion. Would stay there again - without question. Within a couple days of being there, the morning grounds crew recognized me and even recalled details from the prior morning's chat. They always said "Good Morning", knew where I tended to sit to enjoy morning coffee and would even take a couple minutes to chat (its these types of interactions that cause guests to have a very positive memory of an establishment). Watched an array of service staff paying meticulous attention to keeping things nice, clean and accommodating for guests. Food at Santiago’s was always good - tried many things on the menu (breakfast/lunch/dinner). The “Tiki Bar” which adjoins the pool area, the entire staff were: friendly, fun and when it came to kids: serviced their requests quickly getting them soda/water or made a (wonderful looking) virgin ice/blended drink that resulted in every child walking away with a huge smile! If you’re looking for a place that truly focuses on the guests - can’t recommend this place enough. The entire staff was simply delightful, with the place having a very comfortable atmosphere. If you enjoy a particularly refreshing Manhattan: in the evening at Santiago’s if you happen to run into Chandler ask him for “Andrew’s Manhattan”. It’s the quintessential after dinner dessert!