Boardwalk Beach Hotel

2.5 star property

Photo gallery for Boardwalk Beach Hotel

2 outdoor pools, pool umbrellas, pool loungers
Front of property
Superior Suite, 1 Bedroom, Kitchenette, Ocean View | Balcony view
Superior Double Room, Ocean View, Beachside | View from room
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
9600 S Thomas Dr, Panama City Beach, FL, 32408
  • Place, Thomas Drive
    ‪11 min walk‬
  • Place, Ripley's Believe It or Not
    ‪11 min walk‬
  • Place, Shipwreck Island Waterpark
    ‪4 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪32 min drive‬

Room options

Basic Double Room, 2 Double Beds, Balcony, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Basic Double Room, 2 Double Beds, Balcony, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Double Room, Multiple Beds, Non Smoking, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Comfort Double Room, 2 Double Beds, Patio, Partial Ocean View

  • 25 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Romantic Double Room, 2 Double Beds, Balcony, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Double Room, Refrigerator & Microwave, Beachside

  • 26 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Superior Suite, 1 Bedroom, Kitchenette, Ocean View

  • 28 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Hotel Gulfview King Room

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Double Room, 2 Double Beds, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Accessible, Pool View

  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 King Bed with Sofa bed, Kitchenette, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Superior Double Room, Ocean View, Beachside

  • 30 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Double Room, 2 Double Beds, Ocean View, Beachfront

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Panama City Beach

With a stay at Boardwalk Beach Hotel in Panama City Beach, you'll be a 3-minute walk from Panama City Beaches and 13 minutes by foot from Thomas Drive. .This beach hotel is 6 mi (9.6 km) from Pier Park and 2.6 mi (4.1 km) from Shipwreck Island Waterpark.

What's nearby

  • Panama City Beaches - 3 min walk - 0.3 km
  • Thomas Drive - 11 min walk - 1.0 km
  • Ripley's Believe It or Not - 11 min walk - 1.0 km
  • Shipwreck Island Waterpark - 4 min drive - 3.5 km
  • Publix Sports Park - 6 min drive - 5.2 km

Getting around

  • Northwest Florida Beaches Intl. Airport (ECP) - 26 min drive

Restaurants

  • ‪Pineapple Willy's - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Circle K - ‬7 min walk
  • ‪The Rusty Anchor - ‬5 min walk

About this property

Boardwalk Beach Hotel

Beach hotel with 2 restaurants and 2 outdoor pools
Boardwalk Beach Hotel offers 320 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 320 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Satisfy your appetite with American cuisine at Food Court, one of the hotel's 2 restaurants. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Panama City Beach? This hotel has 40000 square feet (3600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Food Court - This delicatessen specializes in American cuisine and serves breakfast and lunch.
Rusty Anchor - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Under the Boardwalk - This beach restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Food Court
  • Rusty Anchor
  • Under the Boardwalk

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Parasailing
  • Personal motorised watercraft

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (40,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (140 centimetre high)
  • Handrails in stairways (114 centimetre high)
  • Hardwood flooring in room
  • Lift (216 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 55 per stay (for guests under 25 years old)
  • Resort fee: USD 5.95 per accommodation, per night
The resort fee includes:
  • Beach access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Resort At The Boardwalk Beach
Boardwalk Beach Resort Hotel
Boardwalk Resort Hotel
Boardwalk Beach Hotel Condominiums
Boardwalk Beach Panama City
Boardwalk Beach Resort Condominiums Hotel Panama City Beach
Boardwalk Beach Resort Hotel Panama City Beach
Boardwalk Beach Panama City Beach
Hotel At The Boardwalk Beach Panama City Beach
Boardwalk Beach Hotel Panama City Beach
Boardwalk Beach
Boardwalk Beach Hotel Hotel
Resort At The Boardwalk Beach
Boardwalk Beach Hotel Panama City Beach
Boardwalk Beach Hotel Hotel Panama City Beach
Hotel At The Boardwalk Beach Panama City Beach

Boardwalk Beach Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 579 out of 2122 reviews
Rating 8 - Good. 429 out of 2122 reviews
Rating 6 - Okay. 412 out of 2122 reviews
Rating 4 - Poor. 298 out of 2122 reviews
Rating 2 - Terrible. 404 out of 2122 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

thomas

Travelled with family and small children
Liked: Cleanliness
We went for 3 nights and 4 days. When we first got there to check in after driving 6 hours (which was only about 10-15 min early) we were told that the room wasn't ready and that someone would call us when it was ready. No big deal. Went and explored around a little bit, but almost 40 min went by and we hadn't received a call yet. So we went back to check and see if the room was ready. We had a 4 yr old that needed to get out and use the bathroom. When I asked if the room was ready or if they could change the room, I was told that the room was ready. The room had a great view. It was ocean front and on the bottom floor. Which also wasn't so great because everybody had to walk past our room and for whatever reason felt like they had to look in. So you either had to deal with a ton of people walking by and looking in or closing your curtains and not see the ocean. Second, the size of the room was a lot smaller than expected. The bathroom was extremely small. There was only a select number of plugs in the room to charge phones. I had to use the plug in the bathroom to charge my phone. My gf used an available plug at the TV and her son used the only plug next to the beds. So needless to say, it's not setup for electronic devices that need to be charged unless you have them spread out across the room. The restaurant was mediocre at best. The seats we coming apart, there was no waitress, so we had to put in our orders at the bar. I could put more but it won't let me.
Stayed 3 nights in Jul 2025

2/10 Terrible

Andy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unorganized
Stayed 3 nights in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The property is not well taken care of, the room is old, the microwave rusty, we found about 5 roaches, towels stained and rough, blankets rough. Staff in the restaurant rude. The location was very convenient, close to the beach and stores.
Stayed 3 nights in Jul 2025

6/10 Okay

David

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, just an old hotel that needs lots of updates. Room had no electric outlets where they were needed. Furniture was old and not placed well, TV did not work half the time. Staff not responsive when we needed towels and blankets, and trash removal.
Stayed 4 nights in Jul 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let down

Yearly Family trip. We go here every year right before school. Try a new place each time. We were excited to try this place because of the location. Unfortunately we will not be going back to this place again. Not worth the money spent on it! Got there early for pre check in. Never got a call the room was ready. When I went back to check the lady was rude and called me a liar. When I shower her I never got a call she just laughed. Put us on the 4th floor with no luggage carts. The first night the kids next door were setting off fireworks at 1130 which woke our toddler up. My husband said something to the security guard on the elevator who realed of alcohol and was not bothered by the disturbance. When we went shopping and for lunch we came back to our room door open and when I called the front desk the person told me I needed to take the complaint up with housekeeping they would send the supervisor right up. The supervisor never came. We asked for clean towels and were told they would bring them when they were done in laundry those never came either. I went to Walmart and bought my own. Very disappointed. I tried to talk to someone at checkout and I was told someone would have to call me. I don't anticipate a call back.
Stayed 4 nights in Jul 2025

4/10 Poor

jennifer

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in for my reservation was 4pm,I tried to check in around 5 and they stated the room wasn’t ready so we finally got to check in around 6:30.All you could smell was marijuana while on the balcony.The mattress on the bottom of the bunk bed was more like a mattress pad. It was only about 1inch thick and so uncomfortable that no one could sleep on it. We had to ask for fresh towels,and there was absolutely no housekeeping done in our room for our entire stay. At one point during our stay I had my back to the window and my two-year-old daughter was on the bed behind me playing and I saw something moving in the mirror that is facing the window and it was a male staff member of the hotel with his feet planted, standing still facing inside our room with a snack in hand, watching my daughter play. The curtains would not stay closed.We had to buy a pack of hair clips to put all the way from the top to the bottom of the curtains while we slept. We stayed on the dunes side and it was not very well lit at night time. You had to slam the hotel door to make it lock, multiple times I walked out of the room and pulled the door closed only to push it and it come right back open without a key when we first arrived at the room and tried to use the microwave.It immediately caught fire.We did get a new microwave quickly though.When I asked for a cart to put our luggage on while leaving a day early. I was told that I could just go stand by the outside and watch for one.Not worth the price
Stayed 3 nights in Jul 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. Room was nice and big. Plenty of room. People were friendly and helpful. Only problem, not enough outlets in the room and they used a power strip and it would trip when you used the microwave. Even if you had everything else unplugged
Stayed 4 nights in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Eric

Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Apr 2025

2/10 Terrible

Griffin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very dirty. they claimed that they gave us a room that wasn't even cleaned then offered me a new room only to have the same issues as before. blood on sheets, hair on pillows, unswept floors, toothpaste all over the sinks, mold in room, bathtub had mold, the very little furniture that was provided was very outdated and was broken! tv looked like a monitor hung on the wall on top of this the last room we got (3rd) smelt like cigarette smoke. the whole place smelt like weed and was trashy. the whole deck was lined up with trash bags so much to where there was barely any room to walk on decks. front desk ladies were even giving me attitude when complaining about a unclean room when it clearly wasn't and I showed the pictures and they said there was nothing they could do about it. overall this was the worst experience i've had with a hotel when traveling. stayed for 1 night and got a new hotel for the rest of my stay. would not advise anyone to stay here!
furniture was broken upon arrival
blood on bed sheets
more blood on sheets
bathroom was very dirty upon
Stayed 5 nights in Jul 2025

8/10 Good

SETH

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

tsm rodney

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful location. Staff was very friendly and accommodating. Our suite was perfect size for my family of 4. We had plenty of space and a beautiful view of the coast.
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be cautious about staying here!!! The staff is not very friendly at all. I called before making reservations to make sure there were private balconies because this is one of the most important things. My son has Asperger‘s. He doesn’t like being around many people but he loves sitting and just watching the ocean. We get there there are not private balconies at the hotel. Hotel guest can only use 1 of the 2 pools and the breakfast is not free, not even coffee. Ice isn’t even free here! My mom had a bad fall there and the staff wouldn’t even call for an ambulance or give me the address they said use my cell. Be careful! I couldn’t even walk out after dark without people whistling and yelling at me. Went out for a charger after dark and never felt so unsafe. Parking lot is dark and you have to walk down a dark street if you’re not in a parking spot by noon!!! Never again! And of course a manager was never available! If you’re on the 1st floor you can’t see the ocean because of the sand dunes, 2nd floor palm trees block your view! The Rusty Anchor was never open. The pool was decent but trash left everywhere from the day before. No housekeeping. However we did see the housecleaning crew on the floors cleaning check out rooms and they were nice!! They were the only ones. Front desks act like your a burden to even check in. Oh and check in can be anywhere from 4pm till midnight! Front desk always says the manager is out.
Stayed 3 nights in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is that it's still next to the beach
Stayed 4 nights in Jul 2025

10/10 Excellent

Hyacinth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient because it’s just a walk to the beach! Me and my family had a wonderful time!
Stayed 2 nights in Jul 2025

4/10 Poor

Frances

Travelled with family
It was clean, pool was nice, people at the front desk horrible customer service, I would not stay again.
Stayed 5 nights in Jul 2025

8/10 Good

Gordy

Stayed 7 nights in Jul 2025

6/10 Okay

Kedisha

Stayed 4 nights in Jul 2025

2/10 Terrible

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Casandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our trip so much. We stayed at this hotel for two days and then moved to a condo we had rented. We have decided just to book separate rooms at this hotel for next year cause we like the location and the reasonable price for a beach front hotel.
Stayed 1 night in May 2025

8/10 Good

RICKY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Didnt like not having a contiental breakfast
Stayed 3 nights in Jul 2025

4/10 Poor

Jeffrey, Tallahassee

Liked: Cleanliness
Disliked: Property conditions & facilities
paid extra for ocean view and was on second floor looking at palm trees, pool unusable
Stayed 1 night in Jul 2025

4/10 Poor

Crystal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Valerie

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
For the first time I was able to actually stay on a resort and not feel robbed. They have two restaurants that were fabulous and a Court cafeteria… That was safe and actually very good… My kids felt safe and I felt them safe being outside by themselves as teenagers should be… Beach was literally right there… Need some updating overall for the price we paid you can’t beat it.
Stayed 4 nights in Jul 2025