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lastminute.com.au Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Queen + Single Studio
1 Queen Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Family Self Contained (sleeps 4)
1 Double Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Queen + Single
1 Queen Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Large Family Self Contained (sleeps 5)
1 Double Bed and 3 Twin Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Studio Queen
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Queen Room
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Mackay motel in West Mackay with free parking

Popular property highlights

Free self parking
Free WiFi
Laundry facilities

Located in Mackay (West Mackay), Cool Palms Motel is within a 15-minute walk of Jubilee Park and Mackay Enertainment and Convention Centre. This motel is 1.1 mi (1.8 km) from Caneland Central and 1.3 mi (2 km) from Bluewater Lagoon.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request irons/ironing boards.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, a picnic area, and barbecue grills.

Take advantage of the motel's room service (during limited hours). Continental breakfasts are available daily for a fee.

Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 14
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Picnic area
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Express check-in
  • Designated smoking areas
  • Free WiFi
  • Number of outdoor pools - 1
  • Free self parking
  • Luggage storage
  • Terrace
  • Vending machine
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Free self parking

Room Amenities

Cool Palms Motel offers 14 accommodations with coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested.

  • Room service (limited hours)
  • Television
  • Fridge
  • Coffee/tea maker
  • Private bathroom
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Microwave
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Cots/infant beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • No housekeeping

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:30 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.00 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7 AM

Front desk closes daily at 8 PM

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property is not currently implementing any enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cool Palms Motel Mackay
  • Cool Palms Motel
  • Cool Palms Mackay
  • Cool Palms
  • Cool Palms Motel West Mackay
  • Cool Palms West Mackay
  • Cool Palms Motel Motel
  • Cool Palms Motel West Mackay
  • Cool Palms Motel Motel West Mackay

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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